Buxton Ballarat

Meet the team

Get to know the 18 property managers at Buxton Ballarat.

Matthew Holton

Head of Property Management

mholton@buxton.com.au

About Matthew

Matt was born and raised in Ballarat and has always had a passion for real estate. Since making a transition from his previous career of hairdressing 8 years ago, Matt has used his knowledge, competence and a commitment to deliver a superior result and the customer experience. With an appetite for learning Matt has proved his diversity by working in numerous and varied roles within the real estate spectrum spanning across Reception, Administration Support, Property Management and Trust Accounting all of which he has applied his strong attention to detail he is known for. With over a decade of in industry experience, Matt brings an abundance of knowledge and experience to our growing team with his motivation, communication skills, dedication, and can-do attitude makes him a standout. No task is too big or difficult for Matt and he thrives on growing and learning. Always available to assist the team, he aims to achieve the best possible results for you and your investments. Displaying tremendous ambition, Matt can undertake high calibre tasks within the business, considered well beyond his years & his experience. He continually takes extreme pride in everything he undertakes, and, completes all tasks to the highest of standards. Matts commitment to the profession, perceptive vision, along with integrity has moulded a successful, well-respected and much-admired team. As diverse and expansive as his experience is, the dominant feature of Matts professional life has been his focus to providing unparalleled customer service.

Josh Walhouse

Business Development Manager

jwalhouse@buxton.com.au

About Josh

Josh Walhouse is an accomplished estate agent who holds a full license and specializes in Business Development. Demonstrating an unwavering commitment to his clients' objectives, with a successful background in property management and leasing Josh utilizes these skills to help clients achieve their property goals. With a profound understanding of the rental market, Josh brings a wealth of knowledge to his role as a highly motivated real estate professional. His core values revolve around delivering service that is honest, transparent, and constantly striving to exceed expectations in terms of customer care. Josh's unwavering dedication to raising the standards for quality service sets him apart. It is worth noting that he is particularly drawn to Buxton due to its well-regarded reputation, team culture, and, above all, its forward-thinking and contemporary approach to the real estate industry. Outside of work Josh spends majority of his time with his family & friends or on the golf course.

Tayla Chalmers

Senior Property Manager - Team Leader

tchalmers@buxton.com.au

About Tayla

Born and raised in Ballarat, Tayla is a highly motivated and driven individual with a strong customer service background. Since starting her real estate career in 2021, she has developed a strong passion for the industry and strives to deliver a high quality of service and exceed client expectations in all aspects of her role. Tayla’s positive, can-do attitude, caring nature and attention to detail make it easy for her clients to trust that there investment is in good hands. Outside of work Tayla spends majority of her time with family, friends and her dogs.

Jamie Stephens

Senior Property Manager

jstephens@buxton.com.au

About Jamie

After completing an Advanced Certificate in Estate Agency at Swinburne University, Jamie Stephens commenced his full time real estate career in 1993. Beginning in Warrnambool, an initial 18 months in Sales progressed to an opportunity in Property Management. Jamie gained valuable experience in various roles of Property management over many years with leading Estate Agencies. Since 2003 Jamie has owned and operated Stephens Real Estate Managers, Ballarat’s only business specialising in Property Management. He has worked successfully and with a strong vision to become regarded as one of Ballarat’s most respected property Managers. “I am driven to offer my clients, whether they are landlords or tenants, the best possible service and advice,” he says. His friendly nature and expertise provide clients an efficient and successful mix. In his spare time, Jamie loves to spend it with his wife Lorelle and two daughters, Arabella and Maelyn. He also has a passion for bike riding, participating in the Ballarat Cycle Classic for the Fiona Elsey Cancer Research Institute. Jamie is keen to offer all investors an opportunity to have their properties managed by the professional team at Buxton Ballarat.

Ben Murphy

Senior Property Manager

bmurphy@buxton.com.au

About Ben

Ben Murphy has a long record of successfully guiding local and national clients with their residential Real Estate leasing with over 17 years’ experience in the industry. Ben is a Licensed Estate Agent and has sound product knowledge and has implemented new technologies to achieve standout results even in challenging market conditions. Outside of work, you will find Ben being a hands-on dad of his two children, a proud member of the St Kilda Football Club, or on the bowling greens of the Victoria Bowling Club. His experience and commitment to professional development has been vital in Buxton Real Estate substantially increasing its market share in Ballarat in a very short amount of time. His approachable manner will guide you through the process in all facets of residential leasing to help achieve your goals in property management.

Jasmine Gillett-Veenstra

Senior Property Manager

jgillett-veenstra@buxton.com.au

About Jasmine

Jasmine is born and raised in Ballarat. She has an in-depth knowledge of the area and the market from spending her life here. Jasmine has a strong customer service background from working in retail and hospitality before she joined Real Estate. Jasmine started her Real Estate journey in 2022 as a Sales Assistant at Buxton Real Estate. After a year in the role she ventured into property management and created a strong passion for the role and helping clients daily. Jasmine excels in delivering a high-quality service to everyone she meets and ensuring a smooth and stress-free tenancy for her owners and tenants. Jasmine has a warm and welcoming personality and has great communication skills. Outside of work you will find Jasmine spending time with her son Zaiden and spending time with family.

About us

The first Buxton office was established by the company's founder John Robert Buxton in South Melbourne in 1861. Since then, Buxton has expanded to become one of Melbourne's premier real estate groups, with a network of offices across many key inner-suburban and bayside locations, including Greater Geelong and Regional Victoria. We have established a proud reputation for our reliability, integrity and our ability to achieve the highest prices for our sellers and landlords.

Landlord review

1 day ago

Diligence and great communication

Willow and Josh were dedicated, patient, and proactive operators. Really felt looked after and trust the team here to manage the property proactively and well.

Buxton Ballarat

4.9

(2267 reviews)

Tenant review

2 days ago

Had no problems at all with communication. Buxton was on the ball from time of inspection.

Alex was great. Got back to me fast and had it all organised quickly

Buxton Ballarat

4.9

(2267 reviews)

Landlord review

8 days ago

Open & honest communication that goes the distance.

Paris from Buxton Ballarat is excellent at communicating updates regarding the property and tenants. Paris is great at managing tenants, providing updates and general professionalism. The team are very accomodating to other requests regarding management of the property that goes beyond general property management.

Buxton Ballarat

4.9

(2267 reviews)

Landlord review

8 days ago

Failure to address repairs required before new tenancy

Property manager claiming that stains on carpet was discussed verbally over the phone. Blatant lie to cover their own incompetence. Nothing discussed verbally or in writing to request repairs to carpet. New tenant is now disgruntled with bleached stains on carpet that have been caused by using incorrect cleaning products. Issue should have been addressed prior to tenant moving in. Have had several issues with property manages at Buxton Ballarat over the years & will be looking at changing.

Buxton Ballarat

4.9

(2267 reviews)

Tenant review

9 days ago

Excellent service, professional and knowledgeable

I have been very impressed with how helpful the property manager from Buxton has been. The ad was truthful, the property presented exactly how it read in the marketing. The property manager was knowledgeable helpful and professional in all dealings. The process of applying for the property was quick, it felt safe and secure. My questions were answered with correct answers, communication was honest and answered in a timely manner. Smooth seamless and professional. I highly recommend Buxton and my property manager Ben.

Buxton Ballarat

4.9

(2267 reviews)

Landlord review

9 days ago

Above and beyond, professional to a tee!

I work within the industry so have exposure to a lot of agencies and PM’s and Buxton - Tayla in particular have been absolutely top tier. Always going above and beyond, communications responded to or initiated at every junction and I could not fault them at all. Additionally the tech and CRMS they use are great as well which I believe adds to their success and management of our investment property.

Buxton Ballarat

4.9

(2267 reviews)

Our rental properties

Buxton Ballarat has 43 properties for rent and rented 515 properties in the last 12 months, showing 4, sorted by most recent activity

Show all 558 properties

Meet the team

About us

Our reviews

Our rental properties

Browse nearby locations