Buxton Ballarat

Meet the team

Get to know the 19 property managers at Buxton Ballarat.

Matthew Holton

Head of Property Management

mholton@buxton.com.au

About Matthew

Matt was born and raised in Ballarat and has always had a passion for real estate. Since making a transition from his previous career of hairdressing 8 years ago, Matt has used his knowledge, competence and a commitment to deliver a superior result and the customer experience. With an appetite for learning Matt has proved his diversity by working in numerous and varied roles within the real estate spectrum spanning across Reception, Administration Support, Property Management and Trust Accounting all of which he has applied his strong attention to detail he is known for. With over a decade of in industry experience, Matt brings an abundance of knowledge and experience to our growing team with his motivation, communication skills, dedication, and can-do attitude makes him a standout. No task is too big or difficult for Matt and he thrives on growing and learning. Always available to assist the team, he aims to achieve the best possible results for you and your investments. Displaying tremendous ambition, Matt can undertake high calibre tasks within the business, considered well beyond his years & his experience. He continually takes extreme pride in everything he undertakes, and, completes all tasks to the highest of standards. Matts commitment to the profession, perceptive vision, along with integrity has moulded a successful, well-respected and much-admired team. As diverse and expansive as his experience is, the dominant feature of Matts professional life has been his focus to providing unparalleled customer service.

Josh Walhouse

Business Development Manager

jwalhouse@buxton.com.au

About Josh

Josh Walhouse is an accomplished estate agent who holds a full license and specializes in Business Development. Demonstrating an unwavering commitment to his clients' objectives, with a successful background in property management and leasing Josh utilizes these skills to help clients achieve their property goals. With a profound understanding of the rental market, Josh brings a wealth of knowledge to his role as a highly motivated real estate professional. His core values revolve around delivering service that is honest, transparent, and constantly striving to exceed expectations in terms of customer care. Josh's unwavering dedication to raising the standards for quality service sets him apart. It is worth noting that he is particularly drawn to Buxton due to its well-regarded reputation, team culture, and, above all, its forward-thinking and contemporary approach to the real estate industry. Outside of work Josh spends majority of his time with his family & friends or on the golf course.

Tayla Chalmers

Senior Property Manager - Team Leader

tchalmers@buxton.com.au

About Tayla

Born and raised in Ballarat, Tayla is a highly motivated and driven individual with a strong customer service background. Since starting her real estate career in 2021, she has developed a strong passion for the industry and strives to deliver a high quality of service and exceed client expectations in all aspects of her role. Tayla’s positive, can-do attitude, caring nature and attention to detail make it easy for her clients to trust that there investment is in good hands. Outside of work Tayla spends majority of her time with family, friends and her dogs.

Jamie Stephens

Senior Property Manager

jstephens@buxton.com.au

About Jamie

After completing an Advanced Certificate in Estate Agency at Swinburne University, Jamie Stephens commenced his full time real estate career in 1993. Beginning in Warrnambool, an initial 18 months in Sales progressed to an opportunity in Property Management. Jamie gained valuable experience in various roles of Property management over many years with leading Estate Agencies. Since 2003 Jamie has owned and operated Stephens Real Estate Managers, Ballarat’s only business specialising in Property Management. He has worked successfully and with a strong vision to become regarded as one of Ballarat’s most respected property Managers. “I am driven to offer my clients, whether they are landlords or tenants, the best possible service and advice,” he says. His friendly nature and expertise provide clients an efficient and successful mix. In his spare time, Jamie loves to spend it with his wife Lorelle and two daughters, Arabella and Maelyn. He also has a passion for bike riding, participating in the Ballarat Cycle Classic for the Fiona Elsey Cancer Research Institute. Jamie is keen to offer all investors an opportunity to have their properties managed by the professional team at Buxton Ballarat.

Ben Murphy

Senior Property Manager

bmurphy@buxton.com.au

About Ben

Ben Murphy has a long record of successfully guiding local and national clients with their residential Real Estate leasing with over 17 years’ experience in the industry. Ben is a Licensed Estate Agent and has sound product knowledge and has implemented new technologies to achieve standout results even in challenging market conditions. Outside of work, you will find Ben being a hands-on dad of his two children, a proud member of the St Kilda Football Club, or on the bowling greens of the Victoria Bowling Club. His experience and commitment to professional development has been vital in Buxton Real Estate substantially increasing its market share in Ballarat in a very short amount of time. His approachable manner will guide you through the process in all facets of residential leasing to help achieve your goals in property management.

Jasmine Gillett-Veenstra

Property Manager

jgillett-veenstra@buxton.com.au

About Jasmine

Jasmine is born and raised in Ballarat. She has an in-depth knowledge of the area and the market from spending her life here. Jasmine has a strong customer service background from working in retail and hospitality before she joined Real Estate. Jasmine started her Real Estate journey in 2022 as a Sales Assistant at Buxton Real Estate. After a year in the role she ventured into property management and created a strong passion for the role and helping clients daily. Jasmine excels in delivering a high-quality service to everyone she meets and ensuring a smooth and stress-free tenancy for her owners and tenants. Jasmine has a warm and welcoming personality and has great communication skills. Outside of work you will find Jasmine spending time with her son Zaiden and spending time with family.

About us

The first Buxton office was established by the company's founder John Robert Buxton in South Melbourne in 1861. Since then, Buxton has expanded to become one of Melbourne's premier real estate groups, with a network of offices across many key inner-suburban and bayside locations, including Greater Geelong and Regional Victoria. We have established a proud reputation for our reliability, integrity and our ability to achieve the highest prices for our sellers and landlords.

Tenant review

9 minutes ago

Jasmine is amazing!!

Jasmine was absolutely incredible from start to finish. She made what can often be a stressful experience feel easy, and her professionalism, communication, and genuine care were outstanding every step of the way. She was always approachable, responsive, and happy to answer any questions, keeping me informed throughout the entire process. Her knowledge of the market, attention to detail, and commitment to achieving the best possible outcome were evident from day one. What really set Jasmine apart was the way she genuinely cared. She went above and beyond to make sure everything ran smoothly, and I always felt supported and valued as a client. I couldn’t recommend Jasmine more highly. If you’re looking for a real estate agent who is knowledgeable, hardworking, trustworthy, and truly dedicated to her clients, Jasmine is the one. Thank you for making the whole experience such a positive one!

Buxton Ballarat

4.9

(2352 reviews)

Landlord review

about 23 hours ago

Professional and reliable

Buxton team is very friendly, highly knowledgeable and professional in handling rental properties. I'm very happy with their service and teamwork that I'd highly recommend anyone seeking for property management services to look for them. Kudos to Josh, Matt and Tayla for their supports and professionalism!

Buxton Ballarat

4.9

(2352 reviews)

Tenant review

1 day ago

Extremely helpful and professional

Sophie and Hollie , were great to work with and amazing with their support. I was on a tight time frame when moving from Interstate , and the team went above and beyond to make it a seamless transition.

Buxton Ballarat

4.9

(2352 reviews)

Landlord review

1 day ago

Just brilliant

Jamie has been incredible helping us with looking after our investment property. No job has been too small and he has helped us along the way with teething issues. I would absolutely recommend Jamie to look after your property.

Buxton Ballarat

4.9

(2352 reviews)

Landlord review

2 days ago

professional, responsive

Jasmine was fantastic to work with! She was professional, responsive, and made the whole rental process smooth and stress-free. We really appreciated her excellent communication and dedication. Highly recommend her to anyone looking for a reliable and friendly leasing agent!

Buxton Ballarat

4.9

(2352 reviews)

Tenant review

5 days ago

Very professional team

Aleks offered exceptional service, always prompt with managing any contact and questions we had. Aleks made everything super easy to navigate. I would highly recommend Buxton Realestate

Buxton Ballarat

4.9

(2352 reviews)

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