Buxton Ballarat

Meet the team

Get to know the 19 property managers at Buxton Ballarat.

Matthew Holton

Head of Property Management

mholton@buxton.com.au

About Matthew

Matt was born and raised in Ballarat and has always had a passion for real estate. Since making a transition from his previous career of hairdressing 8 years ago, Matt has used his knowledge, competence and a commitment to deliver a superior result and the customer experience. With an appetite for learning Matt has proved his diversity by working in numerous and varied roles within the real estate spectrum spanning across Reception, Administration Support, Property Management and Trust Accounting all of which he has applied his strong attention to detail he is known for. With over a decade of in industry experience, Matt brings an abundance of knowledge and experience to our growing team with his motivation, communication skills, dedication, and can-do attitude makes him a standout. No task is too big or difficult for Matt and he thrives on growing and learning. Always available to assist the team, he aims to achieve the best possible results for you and your investments. Displaying tremendous ambition, Matt can undertake high calibre tasks within the business, considered well beyond his years & his experience. He continually takes extreme pride in everything he undertakes, and, completes all tasks to the highest of standards. Matts commitment to the profession, perceptive vision, along with integrity has moulded a successful, well-respected and much-admired team. As diverse and expansive as his experience is, the dominant feature of Matts professional life has been his focus to providing unparalleled customer service.

Josh Walhouse

Business Development Manager

jwalhouse@buxton.com.au

About Josh

Josh Walhouse is an accomplished estate agent who holds a full license and specializes in Business Development. Demonstrating an unwavering commitment to his clients' objectives, with a successful background in property management and leasing Josh utilizes these skills to help clients achieve their property goals. With a profound understanding of the rental market, Josh brings a wealth of knowledge to his role as a highly motivated real estate professional. His core values revolve around delivering service that is honest, transparent, and constantly striving to exceed expectations in terms of customer care. Josh's unwavering dedication to raising the standards for quality service sets him apart. It is worth noting that he is particularly drawn to Buxton due to its well-regarded reputation, team culture, and, above all, its forward-thinking and contemporary approach to the real estate industry. Outside of work Josh spends majority of his time with his family & friends or on the golf course.

Tayla Chalmers

Senior Property Manager - Team Leader

tchalmers@buxton.com.au

About Tayla

Born and raised in Ballarat, Tayla is a highly motivated and driven individual with a strong customer service background. Since starting her real estate career in 2021, she has developed a strong passion for the industry and strives to deliver a high quality of service and exceed client expectations in all aspects of her role. Tayla’s positive, can-do attitude, caring nature and attention to detail make it easy for her clients to trust that there investment is in good hands. Outside of work Tayla spends majority of her time with family, friends and her dogs.

Jamie Stephens

Senior Property Manager

jstephens@buxton.com.au

About Jamie

After completing an Advanced Certificate in Estate Agency at Swinburne University, Jamie Stephens commenced his full time real estate career in 1993. Beginning in Warrnambool, an initial 18 months in Sales progressed to an opportunity in Property Management. Jamie gained valuable experience in various roles of Property management over many years with leading Estate Agencies. Since 2003 Jamie has owned and operated Stephens Real Estate Managers, Ballarat’s only business specialising in Property Management. He has worked successfully and with a strong vision to become regarded as one of Ballarat’s most respected property Managers. “I am driven to offer my clients, whether they are landlords or tenants, the best possible service and advice,” he says. His friendly nature and expertise provide clients an efficient and successful mix. In his spare time, Jamie loves to spend it with his wife Lorelle and two daughters, Arabella and Maelyn. He also has a passion for bike riding, participating in the Ballarat Cycle Classic for the Fiona Elsey Cancer Research Institute. Jamie is keen to offer all investors an opportunity to have their properties managed by the professional team at Buxton Ballarat.

Ben Murphy

Senior Property Manager

bmurphy@buxton.com.au

About Ben

Ben Murphy has a long record of successfully guiding local and national clients with their residential Real Estate leasing with over 17 years’ experience in the industry. Ben is a Licensed Estate Agent and has sound product knowledge and has implemented new technologies to achieve standout results even in challenging market conditions. Outside of work, you will find Ben being a hands-on dad of his two children, a proud member of the St Kilda Football Club, or on the bowling greens of the Victoria Bowling Club. His experience and commitment to professional development has been vital in Buxton Real Estate substantially increasing its market share in Ballarat in a very short amount of time. His approachable manner will guide you through the process in all facets of residential leasing to help achieve your goals in property management.

Jasmine Gillett-Veenstra

Property Manager

jgillett-veenstra@buxton.com.au

About Jasmine

Jasmine is born and raised in Ballarat. She has an in-depth knowledge of the area and the market from spending her life here. Jasmine has a strong customer service background from working in retail and hospitality before she joined Real Estate. Jasmine started her Real Estate journey in 2022 as a Sales Assistant at Buxton Real Estate. After a year in the role she ventured into property management and created a strong passion for the role and helping clients daily. Jasmine excels in delivering a high-quality service to everyone she meets and ensuring a smooth and stress-free tenancy for her owners and tenants. Jasmine has a warm and welcoming personality and has great communication skills. Outside of work you will find Jasmine spending time with her son Zaiden and spending time with family.

About us

The first Buxton office was established by the company's founder John Robert Buxton in South Melbourne in 1861. Since then, Buxton has expanded to become one of Melbourne's premier real estate groups, with a network of offices across many key inner-suburban and bayside locations, including Greater Geelong and Regional Victoria. We have established a proud reputation for our reliability, integrity and our ability to achieve the highest prices for our sellers and landlords.

Tenant review

about 21 hours ago

Excellent communication

Sophie from Buxton went above and beyond to help me with this rental. Right when I was getting so much negative response from my application, and on the verge of thinking I wouldn’t get anything at all. Sophie’s communication was excellent, super friendly, very approachable and excellent at her job. I cannot wait to move in and start my journey in a home I want to be in for a long term. Thanks so much Sophie your a superstar at what you do and I really appreciate you and all you have done!

Buxton Ballarat

4.9

(2291 reviews)

Landlord review

3 days ago

Great management team

Been dealing with Jamie for many years now. Jamie and his team are always efficient when selecting tenants and resolving any issues or maintenance as they arise. Always contactable by both phone and email. I wouldn't hesitate to recommend Jamie to friends and family.

Buxton Ballarat

4.9

(2291 reviews)

Tenant review

4 days ago

Paris Bedggood made our overseas move stress-free with exceptional support and care.

We cannot thank Paris Bedggood from Buxton Ballarat enough for her incredible help and professionalism throughout our rental search. Relocating back to Victoria from France while trying to secure a rental property remotely could have been extremely stressful, but Paris made the entire process feel smooth, reassuring, and genuinely supportive from start to finish. She was responsive, understanding, and went above and beyond to help us navigate the process from overseas. Her communication, kindness, and professionalism gave us real confidence during a major life transition. We are so grateful for all of her assistance and would highly recommend Paris and the team at Buxton Ballarat to anyone looking for outstanding property management service. Thank you again, Paris — we truly appreciate everything you’ve done for us. Mikayla & Thibaud

Buxton Ballarat

4.9

(2291 reviews)

Tenant review

6 days ago

Great communication and a swift conclusion to securing a rental.

My partner and I were moving from WA over to Vic and needed a rental before we arrived due to having two dogs. We emailed and applied for multiple property's online but it took weeks to hear anything back from other agents, and often required a follow up. I emailed Dylan about the property, explained our situation and he replied, sent us the application form and we went from there. Communication throughout the process was great, and the lease was agreed in plenty of time for us to drive over before our house sale in WA. Dylan also helped to answer lots of our questions when we were unable to view the property before moving in. He even arranged a virtual viewing for us where others wouldn't. We can highly recommend Buxton and in particular Dylan.

Buxton Ballarat

4.9

(2291 reviews)

Landlord review

8 days ago

Good advise and good communication

Ben engaged with us early and provide great advise on market conditions. He understands our motivation as landlords and strikes a good balance between our requirements and the market. Easy to work with and has a good communication style.

Buxton Ballarat

4.9

(2291 reviews)

Tenant review

14 days ago

Really easy to deal with

I had a really quick response after apply for my property. My realestate agent was very helpful, knowledgeable and understanding of my situation. Everything flowed extremely smoothly and quickly with no issues.

Buxton Ballarat

4.9

(2291 reviews)

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