I brought and sold my property through Bruce. As someone who has been through both side of the property sale process (buyer and seller), I would like to give my honest opinion here. It's a bit long, but very informative. To all the buyers, if you are looking to buy property in Wheelers Hill and Rowville area, buy from Bruce. They are professional, transparent and supportive. They have presented the property's selling points very well and help us to make the right decision. The settelement process was smooth and no issue at all. To all sellers, if you are selling your property. Please talk to Bruce and his team first. They have made our selling process worry free and no stress at all. Here are couple of things I feel they have done very well: 1) Help the vendor to organise all the trade, cleaning, staging services without needing us to be there. 2) They have a very strong client database to help you locate the potential buyers. 3) They've been very transparent about every inspection results. 4) They respect you as a buyer, they don't push you to lower the price so they could make a sell. They respect you and work with you to help you to achieve the result. 5) They provide detailed and digital weekly report that help you to understand what buyers are looking for and how many potential buyers you have. Everything was done digitally, you don't need to travel all the way to meet them on a weekly basis. 6) They work very hard for you. Whether it is a 40 degree day or 10pm on Saturday, they will be there and help you out. 7) High quality auction process - I've sold property through auction before, their's just superb! 8) No hidden cost, everything was upfront and clear! In summary, we were very happy with Bruce and his team as buyer and as a seller. I use to be one of those people thinking agent's commission are overpriced, but they have changed my view. They are professional, respectful and their dedication and hardwork totally worth it! Thank you Bruce!

Bruce Liu

star   5   (491 reviews)

Bruce is an excellent local real estate agent and his real estate knowledge and experience are second to none. He offered professional advices and explained the process crystal clearly from the beginning till end. He kept in touch with me and responded my enquires in a timely fashion. he’s honest and reliable, never empty words. He made practical plans and his ideas ware spot on, the sale result was tremendous! Bruce is absolute a gem! That was a pleasure to work with him. I cannot recommend him highly enough. Thanks Bruce 😊

Bruce Liu

star   5   (491 reviews)

态度很棒，房子卖前后帮助很多，很感谢Bruce

Bruce Liu

star   5   (491 reviews)

Very professional. Provide updates regarding progress of sale every week and after every open inspection. Overall, very pleasant experience. Always open and available for discussions. Always return phone calls.

Bruce Liu

star   5   (491 reviews)

Bruce and Luke made buying a house such a breeze! I was new to home buying and have heard horror stories from friends and family about terrible agents. Bruce and Luke were professional and personal! They never made me feel uncomfortable and helped me every step of the way! Bruce and Luke explained everything in a way that was easy to understand from the making the offer, to working with the mortgage banker and the coop board. This made it very easy to move into new home in less than 1 month.

Bruce Liu

star   5   (491 reviews)

Bruce is one of the most hardworking agent . He is very reassuring from the beginning of the sale of the house until the sale is accomplished. He will always update us on the progress and giving us weekly reports too. Even after the auction sale, Bruce is still with us to guide us through until the settlement. He is always there whenever we need his assistance. His knowledge on the real estate market is superb. We would greatly recommend Bruce to anyone who wants to sell or buy property. He is very professional and committed to helping his clients to achieve the best results. We are very happy with his professionalism, commitment and great effort in selling our property.

Bruce Liu

star   5   (491 reviews)

Bruce was extremely good to deal with, great service, communication and made the selling experience a pleasure. Always available for a phone chat or text. Organised permits, gave selling advice to enable our auction day come to life and with a fluid positive result. Highly recommend, thank you.

Bruce Liu

star   5   (491 reviews)

Last year when we started considering selling our home of 14 years we sent an online enquiry to a few local agents. From there, Bruce regularly contacted us and provided very useful suggestions on how to prepare the house for sale even though we never promised to choose him as the selling agent. Two months ago, we picked Bruce’s team from three agents that we shortlisted and interviewed because we felt they shared the same values as us, showed great respect to us, and listened to us. On top of that they guarantee to open house for inspection at least four times a week and they have ample local knowledge and a wide database. We were confident that we made the right decision. 24 hours after our house hit on the market, the page view jumped to over 1200. The first week they opened five times while most agents only open twice a week. Almost everyday Bruce contacted us to briefly update the progress and every Tuesday we received a detailed report. Bruce and the team contacted every potential buyer not just once but multiple times from day one all the way up to the auction. Through the whole campaign Bruce kept us informed and was transparent. At the auction meeting Bruce ensured us no pressure to sell if the price didn’t reach our expectation. On the auction day a surprising bid disrupted the momentum of the auction but the team calmly handled the situation and continued to act in our best interest. The result speaks for itself. Bruce we cannot thank you enough. Big thanks also to Jackie, Luke and Ming, we know you have worked tirelessly behind the scenes. Steve managed the auction very well, you took the pressure off us. We actually enjoyed the auction. If anyone think about selling the home our suggestion is to contact Buxton Wheelers Hill straight away.

Bruce Liu

star   5   (491 reviews)

Bruce has excellent knowledge about the area and the market, and did a great job at educating us as sellers. He is very rational and reasonable, and provides you with options along with his professional recommendation. He is extremely professional and hard working and it is easy to build a strong level of trust with him.

Bruce Liu

star   5   (491 reviews)

When we decided to put our home on the market, we researched by attending auctions in Wheelers Hill for several weeks. We found the Buxton Wheelers Hill team (Bruce, Jackie, Luke, Ming) very personable, & at no time was there any sales pressure. Throughout the sales campaign, Bruce worked tirelessly with 4 Open For Inspections (OFIs) a week initially, followed by almost daily OFIs towards the end of the campaign. Bruce was always responsive, readily available for any queries & provided feedback immediately after each inspection. He is determined, positive & patient , adapting his strategies to obtain the best results for his clients.

Bruce Liu

star   5   (491 reviews)

My father recently sold his house and Bruce was his selected agent. We spoke to a few agents when considering how to market the property and Bruce at Buxton was the standout for a few reasons. Bruce was genuinely interested in working with us, offered practical advice to get the property ready for sale and maintained a helpful level of communication whilst we were considering next steps. When Bruce was asked to give an appraisal of the property value, he used his expert knowledge of the Wheelers Hill market to inform his view. He set a target sale range he would like to reach and he gave us confidence he could get there, not just empty promises. Bruce remained attentive at all times and managed to sell the property after only 4 days on the market!! An extraordinary effort. I would have no hesitation recommending Bruce to other vendors. We were thrilled to have his support. He is also a kind and gentle person, which made him a pleasure to work with. Thanks Bruce!

Bruce Liu

star   5   (491 reviews)

Bruce, Luke and their team have been amazing to work with. They made our property selling process so much easier. Bruce and his team are professional and passionate. During this process, Bruce and his team helped us with every aspect of the selling and made sure everything is taken care of. I would recommend anyone who is looking to put their property on market to contact Bruce and his team. Absolutely amazing.

Bruce Liu

star   5   (491 reviews)