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Our reviews

  5  
30 reviewsacross 18 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, reliable, supportive, friendly, responsive, local expert, clear communication.
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Seller review
Excellence explained!
about 2 years ago
Excellence explained!

Our experience with Melissa in selling Nanson Place was absolutely outstanding. Melissa was expert, professional, caring, understanding, resourceful and effective. Her management of our sale involved organising the brilliant presentation of the property for sale, but also some unforeseen and difficult aspects of settlement. All of which she handled with aplomb. She was generously available during the process, always with knowledge and experience about the myriad issues that arise during a sale campaign. In the end, I came to think of Melissa as a friend, not just as a real estate professional. Five stars doesn't seem enough to describe our experience; I would 10 stars would be more accurate!

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Seller review
Professional, Knowledgeable & Supportive
about 2 years ago
Professional, Knowledgeable & Supportive

Thank you Melissa & the entire team of Canberry Properties for the smooth sale of our property. From the beginning, Melissa was very honest & supportive. With her knowledge in marketing and experience in property sales, we received the best deal for our property. She made the whole process easy and stress free for us. She was very approachable and kept us up to date with every offers & interests. She showed dedication and went above & beyond for us to get the best result. I would highly recommend Melissa to anyone. Wish her all the best in her career.

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Buyer review
Best Real Estate Agent
about 2 years ago
Best Real Estate Agent

Very helpful throughout the journey of finding our dream house. Very responsive and friendly.

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Seller review
An Absolute Professional with a big Heart
about 2 years ago
An Absolute Professional with a big Heart

Melissa is one of those lucky people who is absolutely in the right job. She has been doing it for some years and has built an impeccable reputation doing so. But what is rare about Melissa is that she also has a heart of gold and the patience of Job! Dealing with people any juggling buyers and sellers various peculiarities, she successfully builds a bridge between them resulting in everyone being happy which is quite an art. I recommend Melissa to you all unreservedly.

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Seller review
Melissa's work for us was professional, friendly and reliable
almost 3 years ago
Melissa's work for us was professional, friendly and reliable

Melissa's work for us was professional, friendly and reliable. We felt like we were Melissa's only client, even though I am sure we weren't. Melissa phoned us when she said she would and kept us informed regularly throughout the process. We would highly recommend Melissa to anyone looking to sell or purchase a property. Well done Melissa!!

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Seller review
Fantastic agent
almost 3 years ago
Fantastic agent

Melissa was amazing. She guided us every step of the way through a challenging sale. She set realistic expectations and was always checking in on us, which we appreciated as first time sellers. She was kind, caring, honest and upfront, and didn’t shy away from having tricky conversations with potential buyers. She was also across all of the body corporate details for the complex and could speak confidently about any issues. We would highly recommend Melissa.

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Buyer review
Amazing Real Estate Agent
almost 3 years ago
Amazing Real Estate Agent

Melissa was an absolute pleasure to work with. She made the process of purchasing our new home smooth and was also very accommodating. We could leave things with Melissa with complete trust and she always delivered. Due to her caring personality and reliability we would strongly recommend Melissa if you are looking into buying or selling your home.

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Seller review
Melissa went above and beyond
about 3 years ago
Melissa went above and beyond

Melissa was very up to date with the property market which made selling our house a lot easier and stress free. Melissa went above and beyond by cleaning our carpets, fixing fly screens and checking on the place while it was vacant. We were also contacted after every exhibition to let us know of her progress and all offers were shared with us. Melissa was very up to date with the property market which made selling our house a lot easier and stress free. Melissa went above and beyond by cleaning our carpets, fixing fly screens and checking on the place while it was vacant. We were also contacted after every exhibition to let us know of her progress and all offers were shared with us. I recommend anyone selling a house to contact Melissa as she is great to work with and she will get you a great result when selling your property.

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Seller review
Excellent from start to finish
over 3 years ago
Excellent from start to finish

Before meeting Melissa at an open home we thought we’d decided on an agent for our own sale. After engaging with Melissa we soon realised that she was the person who we had to have in order to sell our home. Melissa and Ziggy understood our needs and provided us considered guidance. Realistic expectations were set and in the end, we exceeded them - again, a testament to their abilities. Whether I’m in the market to buy or sell in the future, I’d be excited to do business with Melissa again.

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Buyer review
Great Experience!
over 3 years ago
Great Experience!

Melissa and Ziggy were both amazing to work with. As a first-time buyer, they were very patient with my requests and were always super helpful and prompt with their replies. It's been a pleasure working with them.

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Seller review
Highly Recommend Melissa Martin-Smith
over 3 years ago
Highly Recommend Melissa Martin-Smith

This is the third time I have engaged Melissa in a 12 month period (purchase of 1 property and the sale of 2). I highly recommend Melissa to you for her professionalism and knowledge of the Canberra market.

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
Seller review
Possibly the best agent in Canberra! Could not recommend Melissa more highly
over 3 years ago
Possibly the best agent in Canberra! Could not recommend Melissa more highly

The sale of our apartment recently was very difficult. I would say that every problem that could occur happened. It was extremely stressful and tiring. None of this had anything to do with our agent, Melissa, who in spite of the issues thrown her way, was incredibly, calm, professional and strategic about how she approached our sale. She was calling us daily at one point checking in on us, discussing strategy and just generally making sure we were coping. Everything she could throw at this she did. We know that Melissa went above and beyond and put 200% into this. We absolutely couldn't have got through it without her and I actually doubt that we would have achieved the sale we did. Somehow, we managed to choose the best agent in Canberra - and we are so lucky and grateful that we did. Thank you Melissa - we can actually start the next phase of our life now!

Melissa Martin-Smith

Melissa Martin-Smith

  5   (42 reviews)
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