After attending a very disappointing inspection with a mass real estate agent feeling like just another number, it was a breath of fresh air to be greeted by Carol at a personalised inspection of what was to become our new home. Carol made us feel welcomed, and the time spent inspecting was not rushed by any means. Carol knew all of the details of the property and there were no “I’ll have to get back to you on that” responses. We can see how this would have been beneficial for the vendor and we can tell you it was appreciated by the buyer. Once an offer was made, we were kept informed of progress and both the wishes of the buyers and the vendor were respected. We were even invited back to the property for another viewing and an orientation to the home, which was invaluable. Carol went the extra mile in communicating with us and made sure that all parties were satisfied. Once the transaction was completed, the personalised service continued and made us feel that the transition into our new home was seamless and as welcoming as possible on our special day. We cannot recommend Carol and her team any higher and would have no hesitation in recommending or utilising their business for any of our future real estate needs. The ‘welcome home’ touches on settlement day made it even more special.
Carol James
