Serena was so good as the sales agent who sold us the land, that we used her to sell the house we built on it years later. Highly recommend.

Serena Carter

star   4.8   (98 reviews)

Serena’s knowledge of the property market in Hemmant and the surrounding areas was next level very professional friendly answered any questions I had and could source all things to do with properties as far as pool certification smoke alarm all the documentation that was required and above all made me feel confident comfortable to make decisions that I needed to make I would definitely highly recommend Serena Cater and her team for anything to do with buying selling renting property just amazing

Serena Carter

star   4.8   (98 reviews)

I am entirely satisfied with all that Serena did in the process of selling my home. Her knowledge of the industry is astounding. A true and thorough professional. Has a very optimistic approach. All is delivered in a very loving and friendly manner. She set a number expectations for my sale at the beginning, all were met in full. Kept me and all parties informed with discussions and written feedback. Provided me with helpful recommendations on related services and providers and also support in matters perhaps outside the “agent” role. Serena has my highest recommendation, I believe no one could have done it better.

Serena Carter

star   4.8   (98 reviews)

From the very beginning, working with Serena has been nothing short of exceptional. Despite being based in Sydney and never meeting in person, we felt like we had a trusted friend on the ground in Brisbane—one who genuinely treated our property as if it were her own. Serena took full ownership of the process, guiding us every step of the way from purchasing the land nearly five years ago, through building and renting the home, and finally selling it for double the total cost. Her dedication has been nothing less than extraordinary. As experienced investors who have bought and sold more than 15 properties across various cities and states, we can say with absolute confidence: we have never worked with an agent quite like Serena. Her professionalism, sharp market insight, and deeply personal approach make her truly stand out. Serena doesn’t just tick boxes—she takes the time to make thoughtful, strategic decisions to avoid unnecessary costs and steer clear of expensive mistakes. Her advice on builder selection was spot on, and her ability to read the market when it came time to sell helped us achieve an outstanding result. She was always one step ahead, with clear, timely communication and a calm confidence that made us feel fully supported throughout the journey. If you’re looking for a real estate agent who goes beyond the transaction and genuinely cares about your outcome, Serena is the one. She’s more than an agent—she’s a partner, a strategist, and an advocate for your success. We’re so grateful for everything she has done for us and would recommend her without hesitation to anyone buying or selling, near or far. Thank you, Serena. You’ve truly raised the bar.

Serena Carter

star   4.8   (98 reviews)

Words cannot express our sincere gratitude for your invaluable assistance in helping us purchase our property. You went above and beyond, always readily available to answer our enquiries. Your dedication and professionalism are truly commendable. We would highly recommend anyone buying or selling to speak to Serena for the best results. Kind regards, Roshi and Maria

Serena Carter

star   4.8   (98 reviews)

We purchased a house through Serena. She is really friendly, nice to talk and professional. During the processing time, she always updated what's going on which made us comfortable. She organised the builder for us to fix the little thing which building inspecter spotted, that helpes us a lot after moving in. We are really happy with her service and highly recommend!!

Serena Carter

star   4.8   (98 reviews)

Serena made the sale of our home a smooth and rewarding experience. She went above and beyond, working to showcase our home to potential buyers, organising open houses, and quickly following up on every lead. Her communication was fantastic, keeping us informed at every step of the process and addressing our concerns with patience and expertise. Serena was always available to answer our questions, offer encouragement, and provide reassurance during moments of uncertainty. We absolutely recommend Serena to anyone looking to buy or sell a home in the area.

Serena Carter

star   4.8   (98 reviews)

Throughout our home buying process, Serena was absolutely outstanding! She was always so quick to respond to our calls and emails, ensuring that we were kept in the loop every step of the way. But it didn't stop there - Serena went above and beyond just the purchase itself. When we were feeling overwhelmed with solicitors, building and pest inspections, and the renting out our other property she connected us with dependable moving services and even followed up post-move to make sure we were ok

Serena Carter

star   4.8   (98 reviews)

Serena was nothing short of amazing throughout the entire process of the sale of our home. She really is such a great asset to Hemmant and all the surrounding areas!

Serena Carter

star   4.8   (98 reviews)

Serena was an exceptional estate manager for the purpose of selling our investment property. Serena showed her knowledge of the market by providing valuable insights on how and when to list the property. During the listing period Serena was always seen to be showcasing the property, providing timely feedback after each showing, and once the many offers came in, Serena was proactive in seeking ways for offers to be increased to exceed our expectations. As we sold the house after 6 weeks on the market, having received multiple offers. Serena`s professionalism in managing this property means I would recommend and provide Serena`s contact information to my friends and family. Thank you Serena

Serena Carter

star   4.8   (98 reviews)

Serena and her team were amazing to work with. They made the entire selling process stress-free and flawless from start to finish. Serena is very professional, knowledgeable, and always accessible. Serena’s communication skills are second to none. Thank you, Serena!

Serena Carter

star   4.8   (98 reviews)

Wow, how good is Serena Carter. She came to our home asked us questions about our long held asset. She was considerate of our opinions and gave us professional advice moving forward. She appreciated we hadn’t sold a home in 35 yrs. She went slowly and didn’t want to action anything we weren’t happy with. She got us the very best honest price. We found Serena to be very knowledgeable with high level communication skills. She’s gone from sale agent to friend. Thank you Serena.

Serena Carter

star   4.8   (98 reviews)