Our profile

Our reviews

  5  
50 reviewsacross 13 different locations, showing 12.
over 1 year ago
Selling made easy with Mikayla's help

From her first visit to assist in the appraisal of my home before I listed it with Casa Bella, Mikayla was super-efficient, courteous and respectful. Throughout the following weeks, during two open houses and numerous private inspections, she never failed to provide support, information and marketing feedback. Her competence, skill set and market knowledge are testament to her excellent training. She is a wonderful asset to Casa Bella Estate Agents and an absolute pleasure to deal with.

Mikayla Lord

Mikayla Lord

  5   (16 reviews)
over 1 year ago
Mikayla has excellent skills and an confident personality and knowledge of real estate.

Mikayla is a quietly confident, competent real estate agent! Her knowledge of the market is excellent. She has a friendly, happy disposition which puts one at ease immediately upon meeting her but she is a keen negotiator with outstanding skills. Mikayla has continuously kept us updated regarding the negotiations concerning our home. She is meticulous in her preparation and presentation of material. I would highly recommend Mikayla for all real estate requirements.

Mikayla Lord

Mikayla Lord

  5   (16 reviews)
over 1 year ago
Serena at Casa Bella Real Estate provides excellent service and communication in all aspects of work

Serena has an excellent "feel" for the market at all times; her effort in gaining seller & buyer confidence is second to none! She is diligent, honest, professional and knowledgeable in all aspects of real estate. Serena exudes confidence and calmness in her interactions; she shows genuine all parties involved in a property transaction. concern for Serena constantly kept us informed of all negotiations and progress with the sale of our home. We would highly recommend Serena for all real estate transactions.

Serena Sutch

Serena Sutch

  5   (103 reviews)
over 1 year ago
True professionalism, excellent communication and a brilliant result

Serena impressed me right from the start of our association, when she appraised my property. Her in-depth knowledge of the market, her wide range of local and interstate contacts and her immediate appreciation of the benefits of my home for potential buyers convinced me that she would secure a sale at the best possible price. This is exactly what she did, keeping me informed verbally, by text and by email of every development over several weeks. Always courteous, always respectful, always prompt, Serena is a skilled negotiator who secured a selling price beyond my expectations. She is efficiently backed up by Mikayla and together they form a formidable team. The high standard of their work, their marketing, their feedback and their evaluations helped make the entire process of selling my home as stress-free as possible. Serena has the highest ethical standards and a commitment to excellence in every aspect of her work that made our contacts a pleasure. I am very proud to have been represented by such a first-class agent, and to have had my home marketed so beautifully by Casa Bella Estate Agents.

Serena Sutch

Serena Sutch

  5   (103 reviews)
over 1 year ago
Serena is outstanding to work with

Serena is an excellent real estate agent. She is responsive and eager to do the right thing for the buyer and the seller which we appreciated. We would highly recommend Serena and her business Casa Bella.

Serena Sutch

Serena Sutch

  5   (103 reviews)
over 1 year ago
Serena is unmatched in ethics and efficiency

Serena is best described as an ethical agent, striving always for fairness, effective analysis of local data and a quality approach. Her warm and welcoming demeanour is accompanied by a deep care and desire for the best outcome for her clients. Unmatched in quality, Serena has blown me away with her commitment to fast communication, transparency of information, and ability to bring all the loose pieces together like magic. Selling with Serena felt effortless and empowering, highly recommend.

Serena Sutch

Serena Sutch

  5   (103 reviews)
over 1 year ago
Mikayla is set above the rest.

Mikayla offers a combination of warmth and sturdiness that is appreciated by both buyer and vendor. Her intimate local knowledge, eye for detail and transparent approach, invites trust uncommon in the industry. Employing a combination of realism and dedication to provide the best outcome for her clients, Mikayla consistently checks in with vendors, communicates clearly, and offers genuine care. I would recommend Mikayla to any buyer or vendor hoping for a high quality real estate experience.

Mikayla Lord

Mikayla Lord

  5   (16 reviews)
over 1 year ago
Professional, knowledgeable and excellent communicator

From our first contact with Serena she was extremely professional and always available when we called. Her knowledge of the property market was excellent. She was reliable, approachable and very prompt in answering any queries. What was a standout was her calm, congenial manner and her ability to communicate very promptly with the seller and get back to us. Overall we felt that Serena acted with integrity and we were very happy dealing with her on our purchase. If we are ever in the market to sell a property, we would definitely engage Serena as our selling agent.

Serena Sutch

Serena Sutch

  5   (103 reviews)
over 1 year ago
Exceptional Agent

Serena was recommended to me and I am so happy that I called her and chose her to sell my home. She is a great communicator, passionate about real estate, enthusiastic and highly professional. Serena made the whole process of selling easy and stress free. I recommend Serena to anyone wanting to sell their home.

Serena Sutch

Serena Sutch

  5   (103 reviews)
almost 2 years ago
A pleasure to have on the team working to sell my house.

Mikayla was a pleasure to have helping to sell my house. She was friendly, interested and well informed. Her handling of all the administration details was quick and efficient. She provided a caring environment.

Mikayla Lord

Mikayla Lord

  5   (16 reviews)
almost 2 years ago
A fabulous genuine professional.

I can't speak highly enough of Serena. Her communication skills are first class and she guided me through the whole process of selling my house with great skill and with a genuine caring attitude.

Serena Sutch

Serena Sutch

  5   (103 reviews)
almost 2 years ago
Excellent professional service

Mikayla and Serena expertly guided us through the purchase of our first home. Mikayla was very easy to chat to, was quick to respond to requests, and always kept us in the loop. The whole process was smooth and I felt that both agents genuinely wanted to see our little family quickly settled into our new home. Thanks heaps Mikayla.

Mikayla Lord

Mikayla Lord

  5   (16 reviews)
25 - 36 of 50
© 2026 RateMyAgent