Genuine and knowledgeable, fantastic attention to detail. Went above & beyond for interstate sale!
Matt came very highly recommended by my sister (who'd sold with him the year prior), and he certainly lived up to his reputation!
As it was my first time selling and I was doing so from interstate, I was concerned & anxious about the logistics of preparing the property for sale. During our initial phone call (and subsequent meeting), Matt laid all those concerns to rest. My first impressions were of a genuine but knowledgeable person. He was very patient, helpful and thorough, taking the time to walk me through the entire process and addressing any questions I had along the way.
Since I was unable to prepare the property for sale myself, Matt offered to be my liaison with regards to maintenance, tradesfolk, etc. Once the tenants had moved out and we had physical access, he conducted a remote video walkthrough with me to assess what needed doing to prepare it for sale. He obtained competitive quotes from tradies he'd worked with before, who were available to do the work at short notice. Within less than two weeks we were able to complete works and list the property.
Matt's knowledge of the area & market is excellent. When I first approached him, my expectations had been elevated by an unrealistic valuation. He countered this with his own more grounded estimate, and backed it up with solid reasoning and evidence. He also explained how complexes of apartments/units can be a market of their own sometimes. When I pushed for a slightly higher initial asking price (just in case), he respected my decision and didn't attempt to push back or railroad me like some agents might have. After a couple of weeks of interest but no offers I conceded Matt was right, and dropped the asking price. Soon after, we received an offer and accepted/settled at the high end of his original estimate.
I'd happily employ Matt's services again if the opportunity presented itself, and strongly recommend others to at least give him a call/email - he'll win you over himself from there!