Century 21 Maddies Hermans helped lease this property

The Best Property Management Experience in Scarborough

I recently had the pleasure of dealing with Mel Burton (Leasing Agent) and Jayne Rosevear (Property Manager) at Century 21 Maddies Hermans, and I cannot recommend them highly enough. From the very beginning, the team was professional, organised, and genuinely personable. Moving to a new area from the Gold Coast for work while juggling multiple rental applications was a stressful process, but Mel and Jayne went above and beyond to make everything seamless. Unlike other agencies I dealt with, they truly understood my situation and were proactive in helping me secure the right property. Their communication was outstanding, clear, timely, and supportive at every stage of my application. They even ensured I was able to collect my keys despite running late on move-in day, which was such a thoughtful touch that made a big difference. What really impressed me was their attention to detail. Having previously worked in real estate myself, I was blown away by the quality of the entry condition report. Every detail was covered thoroughly, which meant I didn’t have to log a single item—it was all already noted with precision. This level of care shows the pride they take in their work and the respect they have for both tenants and landlords. If you’re a landlord looking for professional, reliable agents in the Scarborough area who actually do their job properly, I highly recommend giving Mel and Jayne a call (07) 3880 0033. They truly are a standout team.