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Our reviews

  4.9  
172 reviewsacross 50 different locations, showing 12.
about 5 years ago
Sale of property

Rob on behalf of myself and my family I would like to say a big thank you. The professional way you went about selling our property far exceeded our expectations. The way you treated us made us feel reassured that we had the right person doing the job for us. Rob you are a true professional and we would be happy to recommend you to anyone thinking of buying or selling.

Robert Russell

Robert Russell

  4.9   (47 reviews)
about 5 years ago
Very happy with Suzanne’s prompt and professional service with selling our property.

Very happy with Suzanne’s prompt and professional service with selling our property. Suzanne kept in regular contact with feedback and information throughout the sale process and gained a quick sale at the price we wanted. Would put my trust in Suzanne to sell or buy property again in the future.

Suzanne Hill

Suzanne Hill

  4.9   (68 reviews)
about 5 years ago
Over the moon with the outcome of the sale of our family home.

Both my brother and myself are totally over the moon with the outcome of the sale of our family home. Suzanne is a highly professional individual with a great deal of knowledge of Real Estate that lead to our great outcome. Suzanne is very approachable and our conversations were easy to understand and productive.. I would, without a doubt, employ Suzanne again should the need arises. Warmest regards Emma

Suzanne Hill

Suzanne Hill

  4.9   (68 reviews)
about 5 years ago
Reliable, honest, knowledgeable exceptional service

Thank you very much Suzanne for the pleasurable and hassle free experience of selling my home. Your guidance, knowledge and expert advice was professional and at the same time, warm and friendly. It felt like I was opening my home to a trusted friend. Your attention to detail and knowledge of my house helped prospective buyers to have as much information as possible. All of the team were courteous and helpful throughout the process. I highly recommend Suzanne and the team at Century 21 Charlestown, with deepest gratitude.

Suzanne Hill

Suzanne Hill

  4.9   (68 reviews)
about 5 years ago
Outstanding Service and Outcome

I couldn't speak more highly of my experience with Century 21 & Robert Russell. Rob & the team were willing to take the time & explain the full process to me, start to finish, which was especially important to me being a first time seller. Rob & the team clearly generated a lot of interest in my property from the moment it was on the market with numerous private inspections prior to my first open home which they communicated & arranged to suit around my schedule of working from home/working in the office. My sales outcome after just 1 week on the market was outstanding & absolutely exceeded my expectations.

Robert Russell

Robert Russell

  4.9   (47 reviews)
about 5 years ago
Professional and supportive

Suzanne Hill was excellent to deal with - she communicated well, was helpful in providing information/advice and made the whole process easy to manage.

Suzanne Hill

Suzanne Hill

  4.9   (68 reviews)
about 5 years ago
Very Professional

I have been working with Century 21 Carkeet Johns Smith for over 10 years in managing our rental property. Recently I made the decision to sell the property and, due to the professionalism I had experienced with the management staff at this office, it was with no hesitation I chose to have them assist me with the sale. I was referred to Robert Russell on the sales team and I was not disappointed. Robert was very prompt in getting the process started and guided me every step of the way. I was able to sell the house in a matter of a week. I will always be very grateful to the whole team and would certainly recommend their services to anyone in need of real estate assistance.

Robert Russell

Robert Russell

  4.9   (47 reviews)
about 5 years ago
Sale of Property

In our experience, the best way to sell is to get the right strategy (staging, auction, pricing, timing) market to a large audience, and apply a lot of Sales enthusiasm. With the several properties we have sold, Suzanne has consistently got all aspects right. We can't fault her. Suzanne uses her wealth of experience, together with the backing of Century 21 to ensure that we have reached out to a large potential clientele AND maximised their opportunity to view the property such that a sale can be achieved. Suzanne is excellent at providing regular & prompt updates on the progress during the marketing phase, as well as being highly professional. Suzanne will be honest with you & the back-up from Suzanne's team is also excellent. It really was an easy decision for us to continue using Suzanne for our most recent sale.

Suzanne Hill

Suzanne Hill

  4.9   (68 reviews)
over 5 years ago
Great knowledge and communication

We found Suzanne to be experienced and knowledgeable - very easy to work with. Suzanne kept us informed of progress on a regular basis and we appreciated her professional skills that achieved a great result. We will have no hesitation in recommending Century 21 to family and friends.

Suzanne Hill

Suzanne Hill

  4.9   (68 reviews)
over 5 years ago
Professional, Quick Sale;

FANTASTIC! Suzanne was "on the job" from start to finish. Kept us up to date as necessary. A great experience with the sale being negotiated in a very short space of time. A pleasure to deal with, no hesitation in recommending Suzanne and Century 21 Charlestown.

Suzanne Hill

Suzanne Hill

  4.9   (68 reviews)
over 5 years ago
Rob made selling a house as easy as possible

From the first meeting I just knew that the sale would be handled carefully and the approach to marketing would be appropriate, there were no inflated estimates or over the top promises but a straightforward and honest overview of past sales and a buyers guidance on price range applied To attract more interest.

Robert Russell

Robert Russell

  4.9   (47 reviews)
over 5 years ago
Honest and Reliable Agent

Rob was thorough and professional and great to work with. He was extremely honest, upfront and was able to sell the property 1 week after the listing. I would recommend him to whoever is looking to buy or sell a home.

Robert Russell

Robert Russell

  4.9   (47 reviews)
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Century 21 Novocastrian | Charlestown
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