In an unpredictable market, James’s experience really came into its own. He wasn’t fazed by setbacks, knew when to hold course and when to pivot, and had the confidence to make the tough calls. His advice wasn’t always what we wanted to hear, but it was what we needed. What sets James apart is that his commitment doesn’t stop when the working day ends. He called me on WhatsApp after an early morning run, having been thinking about our campaign and a possible change in strategy. That conversation stayed with me. It wasn’t just the advice, but knowing he was actively looking for solutions, even in his own time. That’s when I knew we were in good hands. Selling our family home from overseas meant placing an enormous amount of trust in our agents. James gave us the confidence to step back, trust his judgement and let him take the reins. James’s leadership and market knowledge, combined with Matt’s genuine care, energy and exceptional communication, made them a formidable team. If you’re looking for agents who will tell you what you need to hear, adapt when circumstances change and take real ownership of your sale, we couldn’t recommend James and Matt more highly. They earned our trust and delivered when it mattered most.

James Yahl

star   4.9   (358 reviews)

Jane is an excellent communicator, with extensive market knowledge and sound negotiation skills. She is exceptionally professional in all that she does and conducts herself with genuineness and trust. She works hard to find the right buyer for the property she is selling and guides you in the right direction knowing the market and buyer's needs. Jane has now sold two houses for our family in vastly different markets and at both times has secured an outcome we have been happy with.

Jane Colyer

star   4.9   (170 reviews)

I cannot recommend William, James and his Team at Chan Yahl highly enough. From the outset, William, James and the Team demonstrated exceptional professionalism, integrity and commitment. Their communication was outstanding, their advice was thoughtful and considered, and their knowledge of the market was impressive. At every stage, I felt I was dealing with someone who genuinely cared about achieving the best possible outcome for their client. What particularly sets William & James apart is their personal approach. They are responsive, diligent, commercially astute and exceptionally good to deal with. They combine a thorough understanding of the property market with sound judgement, attention to detail and an ability to make what can often be a complex process feel straightforward and reassuring. It is rare to encounter a whole team with William & James at the helm who combine such high professional standards with genuine warmth and a commitment to doing the right thing. For a relatively young company there is a culture that runs deep and they should be rightly proud. I would have absolutely no hesitation in recommending William & James at Chan Yahl to anyone looking for an outstanding real estate professional. A first-class experience from beginning to end.

William Chan

star   5   (54 reviews)

I cannot recommend James, William and their Team at Chan Yahl highly enough. From the outset, James, William and the Team demonstrated exceptional professionalism, integrity and commitment. Their communication was outstanding, their advice was thoughtful and considered, and their knowledge of the market was impressive. At every stage, I felt I was dealing with professionals who genuinely cared about achieving the best possible outcome for us, their client. What particularly sets James & William apart is their personal approach. They are responsive, diligent, commercially astute and exceptionally good to deal with. They combine a thorough understanding of the property market with sound judgement, attention to detail and an ability to make what can often be a complex process feel straightforward and reassuring. It is rare to encounter a whole team with James and William at the helm who combine such high professional standards with genuine warmth and a commitment to doing the right thing. For a relatively young company there is a culture that runs deep and they should be rightly proud. I would have absolutely no hesitation in recommending James & William at Chan Yahl to anyone looking for an outstanding real estate professional. A first-class experience from beginning to end.

James Yahl

star   4.9   (358 reviews)

Her expertise in the market and strategic approach to the process resulted in a successful sale. Jane navigated the entire experience with professionalism, keeping us informed and easing any concerns. Quick responses to messages and calls showcased her dedication. The valuable tips and advice she provided were instrumental. I highly recommend Jane for anyone seeking a dedicated and effective real estate partner!

Jane Colyer

star   4.9   (170 reviews)

Jane was an absolute pleasure to work with. She was always incredibly positive, patient and professional throughout the entire negotiation. Her persistence and ability to keep things moving forward, even when negotiations were challenging, made a real difference. We truly appreciated her dedication and would highly recommend Jane to anyone looking for a fantastic agent.

Jane Colyer

star   4.9   (170 reviews)

We listed our home at the worst possible time with major world and local circumstances. Throughout the campaign Jane remained calm & reasoned management of our expectations was greatly valued. She was tireless in her attention to every potential purchaser & their concerns, & ultimately secured through skillful negotiations a very satisfactory outcome. Her deep knowledge of the local market & her ability to contextualize our property within it was outstanding. Perfect agent.

Jane Colyer

star   4.9   (170 reviews)

Tim Chau is a fantastic agent to deal with. If you're buying on the Upper North Shore, he's the only agent I'd recommend. He consistently goes above and beyond throughout the entire process. When it comes to negotiating the best price, Director Chan is also involved. If you're reasonable, he'll work hard to help you secure the best deal possible. He's highly professional, transparent, and a pleasure to deal with. I've dealt with a number of agents, and Tim and Chan stand out from the rest. It's no surprise this dynamic duo has built such a strong reputation in the Upper North Shore real estate market.

Tim Chau

star   5   (30 reviews)

Whilst the transaction itself was fine, the experience was James was exactly that - a transaction. As soon as the contract was signed, James moved onto his next deal. He left most of the post contract signing activities to his EA. There was no final inspection pre-settlement arranged (we had to reach out through solicitors to ask) and neither James or his agency turned up on the day of settlement. Even a cursory "congratulations" would have been nice. I'd look at other agents in the area.

James Yahl

star   4.9   (358 reviews)

While the sale took a little longer than we had initially hoped, James remained confident, proactive and transparent every step of the way. His communication was consistent, and he always made sure I felt informed and supported. What really stood out was the work ethic of the whole team. They put in a huge amount of effort behind the scenes, never taking their foot off the pedal, and were always looking for new ways to engage buyers and create momentum. In the end, their persistence and professionalism paid off, and I’m very pleased with the result we achieved together. I wouldn’t hesitate to recommend James and his team to anyone looking to sell. They genuinely care and will work tirelessly to get the best possible outcome.

James Yahl

star   4.9   (358 reviews)

We had an excellent experience working with the team from Chan Yahl real estate throughout the sale of our home. From the very beginning, they demonstrated strong market knowledge, clear communication, and a genuine commitment to achieving the best outcome for us. They guided us through every step of the process with professionalism and patience, offering valuable advice on pricing, presentation, and timing. Their marketing strategy was effective and well-executed, which resulted in strong interest and a smooth sales process. What stood out most was their responsiveness and attention to detail. We always felt informed and supported, and any questions we had were answered promptly and thoroughly. Their negotiation skills were also impressive, helping us secure a result that met our expectations. We would highly recommend them to anyone looking to buy or sell property. Their expertise, dedication, and personable approach made what can often be a stressful experience feel seamless and positive.

James Yahl

star   4.9   (358 reviews)

I first met Jane around 15 years ago and have known her as a friendly, reliable and honest person and it was without a 2nd thought that I asked her to help us sell our family home. She helped us with every step, from the decluttering to cleaning, repair work, garden preparation and styling. Every team she referred us too spoke highly of her and were a pleasure to work with. She was always honest and a pleasure to communicate with. I would not hesitate in recommending Jane to anyone in the future

Jane Colyer

star   4.9   (170 reviews)