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Our reviews

  4.8  
893 reviewsacross 31 different locations, showing 12.
Our qualities as told by our client reviews: reliable, friendly, honest, supportive, responsive, local expert, clear communication.
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Seller review
Excellence in service
over 5 years ago
Excellence in service

Our experience with Shane and his team has been so stress free which made the experience of selling our home all the more exciting. Shane took the nerves out of selling for us and overall we had an outstanding experience. We couldn't have asked for better results or a better real estate agency

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
Buyer review
Made first home buying a breeze
over 5 years ago
Made first home buying a breeze

Shane answered any questions I had, any time of the day and with full confidence. Made the whole process simple. Couldn’t ask for a better process

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
Buyer review
It was very good
over 5 years ago
It was very good

It was very good experience to deal with the agent in everything. Thanks

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
Seller review
Fresh vibe, outstanding knowledge of the area and the houses, amazing communication.
over 5 years ago
Fresh vibe, outstanding knowledge of the area and the houses, amazing communication.

Shane was beyond amazing! His communication and knowledge of this area showed straight from the start. After been with another real estate agent for months he came to us with a fresh approach, and within 24 hrs of putting it on the market it was sold. Could not rate Impact Realty Group any higher.

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
Buyer review
Shane and his team provided great service!
over 5 years ago
Shane and his team provided great service!

The team were efficient and helpful. They corrected a couple of issues and worked to make my experience buying my first home a good one.

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
Seller review
Experience and Local Knowledge leads to Outstanding Results
over 5 years ago
Experience and Local Knowledge leads to Outstanding Results

Shane's experience in the Skye/Carrum Downs area has given him the knowledge and edge to get outstanding results when selling in this part of the South East. He has been friendly and honest in what he can achieve as well as negotiating the best result possible.

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
Seller review
Shane Donovan is a great agent
over 5 years ago
Shane Donovan is a great agent

Shane has been an agent in the Carrum Downs area for many years. I have bought and sold through Shane over the years because I believe he is the most knowledgeable agent in the area. I like his honesty and know I can trust him in what he says.

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
Seller review
we found Shane extremely professional and changed our mindset on what to expect from agents.
over 5 years ago
we found Shane extremely professional and changed our mindset on what to expect from agents.

We were originally on the market with another agent for 100 days, all our interactions felt very transactional and just business, just another house to sell. From the moment Shane stepped into our home we knew he genuinely cared and it was not just another house to sell. He was open and honest and provided us a great insight into what to expect especially given we were in a challenging situation. Our interactions with Shane gave us a sense of relief, we knew we were in good hands right from the first conversation. Our home sold in just 3 weeks and we had a very smooth settlement, which was even bought forward a couple of weeks! I can not thank Shane and the team at Impact reality, The support we received was beyond our expectations. Its so warming to find a real estate agency that sees your home the way you do and not just another house to sell.

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
Seller review
Great experience, sold in one day
almost 6 years ago
Great experience, sold in one day

Shane had extensive knowledge about our area and was bang on the money when it came to selling for the amount he predicted. He wasn’t pushy and he made us feel comfortable. The house sold in one day with only two inspections! Highly recommend.

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
Buyer review
Purchase of 1 Koel court
almost 6 years ago
Purchase of 1 Koel court

We didn't spend much time with Shane , but found him professional, friendly understanding,and helpful. Would use Shane 's knowledge when the time comes to sell the property.

Shane Donovan

Shane Donovan

  4.8   (893 reviews)
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