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Our reviews

  5  
422 reviewsacross 27 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, supportive, responsive, friendly, honest, clear communication, local expert.
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Seller review
Above expectations with service and result
about 1 year ago
Above expectations with service and result

I’m so thankful for the help of Susan when it came time to sell our parents family home. It was a sensitive situation as our mother had recently passed away and our father was making the massive transition to an aged care home. Susan was knowledgeable and went above and beyond to get Dad the best price possible. She was always available when I had questions and handled the entire process with the greatest of care. Susan definitely exceeded our expectations both in service and result.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
We thoroughly recommend Michelle
about 1 year ago
We thoroughly recommend Michelle

Duet renovated our villa with new paint, carpet and venetian blinds at very little cost. They also took away our rubbish. And they got the highest price in our set of villas. We thoroughly recommend them.

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Michelle was a superb agent!
about 1 year ago
Michelle was a superb agent!

Michelle was a superb agent in every step of the selling process. Would highly recommend her, Jake and the team at Duet!!

Michelle Kerr

Michelle Kerr

  4.9   (231 reviews)
Seller review
Honest, kind and professional
about 1 year ago
Honest, kind and professional

In a market where some agents are uncomfortably assertive in their attempts to secure your listing, working with Lucy was like having a friend help you out. She was honest, kind and professional, always prepared and kept you updated at all times. She is also friendly to buyers and won’t put them off by being too aggressive, pushy and creepy! Highly recommend Lucy if you want a pleasant selling experience for both you as the seller and the lucky person who buys your home.

Lucy Thomson

Lucy Thomson

  5   (19 reviews)
Seller review
Susan James and team were absolutely fantastic to work with!
over 1 year ago
Susan James and team were absolutely fantastic to work with!

Susan's proactive approach made the entire selling process smooth and stress-free. We truly appreciated her professionalism, responsiveness and efficiency. If you’re looking for a trustworthy, dedicated real estate agent, we highly recommend Susan!

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Efficient and Professional
over 1 year ago
Efficient and Professional

Susan's reliability, experience, honesty and market knowledge make the whole process smooth and uncomplicated. Teamed with her contacts and team support helps with every step of the process.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
An outstanding experience and result with Susan James
over 1 year ago
An outstanding experience and result with Susan James

We had an outstanding experience working with Susan. She was professional, respectful, and always available to answer any questions we had. Susan went above and beyond, negotiating hard to get us the price we wanted. She also provided a great list of trusted tradies who helped get the house in perfect condition for sale. We highly recommend Susan to anyone looking for a professional, knowledgeable and trustworthy agent.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Extremely professional
over 1 year ago
Extremely professional

Lucy was extremely professional and very helpful in the sale process of our house. She clearly had good knowledge of the market and we are confident that she achieved a very good result for us. Highly recommended. We would certainly use her again.

Lucy Thomson

Lucy Thomson

  5   (19 reviews)
Seller review
Susan James (Duet) sets the benchmark for what the real-estate can and should be
over 1 year ago
Susan James (Duet) sets the benchmark for what the real-estate can and should be

We recently sold our home with Susan James and it was a great experience. From the outset, Susan was clear and honest about how she would approach the sale of our home. Susan’s passion and determination to deliver an exceptional outcome, both in terms of vendor experience & achieved price, was evident at every turn. The plan was detailed and thorough and we were very well supported by her team - they arranged an array of contractors to get the house ready for sale and were clear in communicating updates throughout the entire process. The recommended photographer did an amazing job and Susan had a great eye for staging our property in order to meet the target buyers’ expectations. Susan delivered a result well beyond our expectations and made the entire process a stress-free one. I would highly recommend Susan for anyone considering a property sale!

Susan James

Susan James

  4.9   (392 reviews)
Buyer review
Exceptional experience with a great outcome
over 1 year ago
Exceptional experience with a great outcome

Susan and her team at Duet were great to work with through the process of buying our property. Susan was very professional with great communication which ensured that the buying process was straight forward. We could not fault her experience, honesty & local knowledge and we would highly recommend Susan.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
An agent that delivers
over 1 year ago
An agent that delivers

Recently I have sold a property with Susan who I found to be ultra professional, knowledgable and outperformed our expectation for price and settlement period. Importantly she ran the marketing and sale of the property to maximise our return with sensible and valuable property enhancements, and all completed in a very short period of time. Highly recommended.

Susan James

Susan James

  4.9   (392 reviews)
Seller review
Perfectly professional
over 1 year ago
Perfectly professional

We had the pleasure of having Susan James of Duet sell our property. From beginning to end Susan was perfectly professional, knowledgeable and a pleasure to deal with. She made sure we were kept up to date with all aspects of the sale and showed a careful attention to detail. No unrealistic expectations were set and she was respectful of our requirements. Finally and most importantly, I believe that Susan maximised the return we achieved; we could not have been more satisfied.

Susan James

Susan James

  4.9   (392 reviews)
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