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  4.8  
242 reviewsacross 22 different locations, showing 12.
about 4 years ago
Honest, reliable, personal service

We first met Troy nearly 25 years ago when he was a young property manager at Elders Alstonville. His professionalism, friendliness and enthusiasm was great then so it was with no hesitation we listed with Troy, many years later. In small towns dodgy people and businesses don't last. Elders Alstonville is a thriving, professional agency that treats vendors, purchasers, tenants and landlords with respect and honesty. As franchise owners, Troy and Krysti Macrae are integral parts of the community and their staff are professional and efficient. There is nothing about Alstonville and the market that Troy doesn't know. Troy and his assistant Bek and the other sales agent, Jack, were punctual, polite and respectful. They kept us informed at all times during the sales campaign and ensured the sale proceeded smoothly. We appreciated Troy's honesty and discretion. These attributes are very important in a small town! Thanks guys. You were great!!

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
about 4 years ago
Professional and compassionate

Troy marketed my property extremely well and followed up potential purchasers with commitment and energy. I feel very happy with Troy managing my real estate and extremely happy with the result.

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
over 4 years ago
As always excellent service

Troy gave genuine and realistic advice and included us in all aspects of the sale. He communicated equally as well with our tenants to ensure a smooth process through the sale.

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
over 4 years ago
First class!!

Troy and Bek are no fuss, communicative, unobtrusive and empathic. As a first time seller I found the whole experience to be first class!!

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
over 4 years ago
Exemplary service with a sound knowledge of the local housing market

Troy was recommended to us by a mutual friend. His understanding of the local market was second to none. His guidance and willingness to assist throughout the sale process was exemplary. The final offer for our sale was in excess of our expectations and this result is a direct result of Troy’s knowledge of the local market. In addition Troy’s personal assistant Bec was extremely helpful and understanding of our needs. We are most great full for her assistance and guidance. Overall we have no hesitation in recommending the team at Elders Alstonville to all prospective sellers and buyers in the Alstonville.

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
over 4 years ago
A stress free sale

Troy communicated with us often and clearly through every stage of the sale, from working through pre-listing discussions, arranging inspections, the final sale negotiations and post sale coordination. His professionalism and expertise helped secure the right buyer at the right time and at a great price. Thanks Troy and the Team!

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
over 4 years ago
Smooth and stress free sale.

Very efficient and professional as have been my previous dealings with Troy and Bek, his assistant. They knew exactly how to manage my property in the current market and I couldn’t be happier. Bek is amazing in her own right and goes above and beyond to assist. Thank you to you both.

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
over 4 years ago
Jack Oates is the best agent we have ever had

My husband, Piers and I could not have been happier and more at ease with our interaction with Jack. Selling and buying a house is very stressful and Jack was calm courteous, not pushy and thoroughly professional. He is warm kind and personable and knows what he is doing and guides you through the process with care. He somehow helps you to relax! We would recommend Jack to anyone and we already have! Virginia and Piers Martin

Jack Oates

Jack Oates

  4.9   (19 reviews)
over 4 years ago
Recommend Jack Oates highly.

Jack was very professional and knowledgeable throughout the whole process of the sale of our property. We would thouroughly recommend Jack to any prospective new clients.

Jack Oates

Jack Oates

  4.9   (19 reviews)
over 4 years ago
Efficient and friendly as well as knowledgable

He came, he saw, he conquered...totally on the ball and got me a great price. Pleasure to do business with Troy and Bec

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
over 4 years ago
Sale of my house 15 Kawana street, Alstonville

Congratulations to you, Troy, on selling my property promptly and efficiently. It was indeed a pleasure to deal with you. And a comfort to know the selling process was in very capable hands while I was interstate most of the time. The warm and friendly attitude you and Bek brought to the table was a winner for both me and clients. Big thanks for a job well done. Geoff

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
over 4 years ago
Excellent attention and helpful manner.

Bek was very knowledgeable and pleasant when I first viewed the house. Troy and Bek have both been extremely helpful and have acted propmptly on any requests I have had. Troy has obtained information and made sure the appliances in our new house are all working. Even getting an electrician to fix the stove switch that was not working. I've been happy that the process has gone so smoothly.

Troy MacRae

Troy MacRae

  4.8   (224 reviews)
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