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Our reviews

  4.8  
172 reviewsacross 30 different locations, showing 12.
Our qualities as told by our client reviews: pleasant, local expert, supportive, well-prepared, friendly, responsive, clear communication.
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Landlord review
A very reliable agency
about 7 years ago
A very reliable agency

Experienced staff who have a great knowledge of Real Estate. Always available.

First National Connect

First National Connect

  5   (316 reviews)
Tenant review
Understanding
about 7 years ago
Understanding

After being a home owner & now finding myself renting once again. It had been an absolute pleasure to have a great agent in Sheree Polson. I’m free to contact her at anytime with queries, problems etc. Well done Sheree,

First National Connect

First National Connect

  5   (316 reviews)
Landlord review
Extremely helpful
about 7 years ago
Extremely helpful

First National Richmond have been faultless in looking after my rental property. Excellent in following up any issue.

First National Connect

First National Connect

  5   (316 reviews)
Tenant review
Martina Cattaneo
about 7 years ago
Martina Cattaneo

Outstanding efficient service. Very polite and helpful.

First National Connect

First National Connect

  5   (316 reviews)
Tenant review
Fantastic agency
about 7 years ago
Fantastic agency

I’ve never felt so great full for the compassion and respect I received from Megan at First National Richmond. Her professionalism was and is second to none. She should be commended at the highest level by Management. I hope she realizes what she has done for myself and my daughter. 100%

First National Connect

First National Connect

  5   (316 reviews)
Landlord review
Great agency to work with
about 7 years ago
Great agency to work with

Megan and her team at First National were great to deal with and made the transaction as easy as possible for me, highly recommended!

First National Connect

First National Connect

  5   (316 reviews)
Landlord review
Quality Service
about 7 years ago
Quality Service

Couldn't be happier! First National nurtures a fantastic team of Property Managers which helped put me at ease between tenants. Not only did my PM negotiate the lease to get me the best outcome for me ( in todays market) she most importantly, kept in contact which meant I was in the loop at every step. With good outcomes or even some rocky news didn't matter... she made me apart of the process. This means alot when the property is important to me.

First National Connect

First National Connect

  5   (316 reviews)
Tenant review
So far so good.
about 7 years ago
So far so good.

I am a tenant, not an owner. It’s still early days into my tenancy, although my property manager seems lovely and has been efficient; I have rented through quite a few different agencies- good and bad past experiences and this is one that has had a good start. In saying that, there seems to be quite a few discrepancies with the condition report. The ingoing states things such as freshly planted trees (3) where there is only 1 that seems to be so dry it’s on its way out. And also walls throughout the house that are in excellent condition- no marks etc, although, they have old 3M hooks stuck on them and are covered in marks, scuffs and dirty hand marks. Not sure what’s happened there however it’s no major issue, just a tad strange. Aside from that, nothing negative to say and I’m quite happy with the service I’ve received from my property manager.

First National Connect

First National Connect

  5   (316 reviews)
Landlord review
Good Team !!!
over 7 years ago
Good Team !!!

Always seem to be very thorough with our dealings

First National Connect

First National Connect

  5   (316 reviews)
Landlord review
First National Real Estate
over 7 years ago
First National Real Estate

Excellent communication and exceeds expectation with quick results

First National Connect

First National Connect

  5   (316 reviews)
Landlord review
Eager and pleasant
over 7 years ago
Eager and pleasant

Always on point keeping us informed every step of the way. A refreshing experience

First National Connect

First National Connect

  5   (316 reviews)
Landlord review
Best agency I have ever used.
over 7 years ago
Best agency I have ever used.

The property management team do a great job in looking after this rental property and another one I also entrust to them. Nicole Cooper who is my current property manager has been doing a great job on my behalf. She is always on the ball and constantly keeps me advised on any developments arising at my rental properties. Could not ask for better.

First National Connect

First National Connect

  5   (316 reviews)
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