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Our reviews

  5  
567 reviewsacross 39 different locations, showing 12.
8 days ago
A Real Trojan - Positive perseverance with fabulous outcome

Selling a property in this incredibly challenging housing market was a daunting prospect. While the shifting market meant we ultimately had to adjust from our initial expectations, John Hesse and his team worked tirelessly to protect our interests. They didn't just wait for buyers; they actively followup on every lead and used brilliant negotiation skills to secure the absolute top dollar the current market could offer. John Hesse fought hard for every dollar and secured a great price that we are very super happy with. Their transparency, constant communication, and sheer determination made all the difference. In a down market, you don't just need an agent—you need a fighter, and that is exactly what First National Hills Direct is. Thank you team for all your hard work.

John Hesse

John Hesse

  4.9   (190 reviews)
8 days ago
Eddie and team helped us in making this journey very seamless.

The team truly understands the market dynamics and was instrumental in positioning the property effectively. The back-office team was also remarkably well-organized, consistently keeping me updated on all requirements and developments. Additionally, Prabh was extremely helpful and demonstrated thorough professionalism throughout the entire process.

Eddie Quispe

Eddie Quispe

  5   (342 reviews)
21 days ago
Overall great experience!

Had a great experience working with Eddie and his team. From the beginning, all team members (Prabh, Maddison, Amy ) were friendly, approachable, and responsive.Their communication was clear, transparent, and timely throughout the buying process. Thank you, Eddie and team.

Eddie Quispe

Eddie Quispe

  5   (342 reviews)
26 days ago
Amazing team delivering outstanding results for The Ponds community

We first approached Eddie in early 2025 to discuss selling our property in The Ponds. He showed great market knowledge and gave sound advice on the options we were considering at the time. In August 2026, we came back to Eddie with the intention of selling. With his years of experience in The Ponds market, he walked us through the pros and cons of selling in the current climate, gave us a realistic view of our property’s value, and explained the process in detail. He was professional, approachable and patient in answering our many questions. Once we decided to sell, Eddie and Amy guided us through every step, from preparing the property through to the first open home, which took much of the stress out of the process. Eddie, Amy and Prabh were also prompt in their communication throughout the marketing campaign. We sold within two weeks of the campaign starting, and Eddie’s outstanding negotiation skills helped us get closer to the price we were hoping for our beloved home. Overall, it was wonderful dealing with the Hills Direct Team (Eddie, Amy, Prabh and Maddison). They understand this market well and worked with us to achieve the best possible outcome. We highly recommend the Hills Direct Team to anyone buying or selling in The Ponds and surrounding areas!

Eddie Quispe

Eddie Quispe

  5   (342 reviews)
about 2 months ago
Professional, responsive, honest, and knowledgeable—Eddie made selling our home easy and stress-free

We couldn’t be happier with our experience selling our home with Eddie. From the very beginning, he was incredibly professional, knowledgeable, and genuinely supportive throughout the entire process. One of the things we appreciated most was how available he was. He was always there when we had questions, whether it was a quick phone call, a message, or a more detailed discussion. We never felt like we were left wondering what was happening or what we should do next. He gave us excellent advice on how to present our home to potential buyers and was very hands-on in helping us understand what would make the property stand out. Just as importantly, he was honest with us about the market. He provided realistic comparisons, explained what was happening in the local market, and helped us understand where our home sat in relation to other properties. When offers started coming in, his advice was invaluable. He helped us look beyond simply the dollar amount, explaining the pros and cons of different offers and giving us his honest opinion about which ones were worth considering. We always felt that his advice was based on what was genuinely best for us, rather than simply trying to get the deal done. The whole process felt much easier because we knew we had someone experienced and trustworthy in our corner. His communication, market knowledge, honesty, and commitment made a real difference, and we are extremely grateful for all his hard work in getting our house sold. We would highly recommend Eddie to anyone looking to sell their home. He went above and beyond for us, and we couldn’t have asked for a better agent!

Eddie Quispe

Eddie Quispe

  5   (342 reviews)
about 2 months ago
Great Communicator & Outstanding local property knowledge

We recently worked with Eddie to sell our home and purchase our new one, and we couldn't be happier with the experience. From our very first conversation through to finalising the deals, Eddie made what can often be a complex and stressful process feel smooth, manageable, and well organised. One of the things that stood out most was his exceptional communication. Eddie kept us informed every step of the way, was always available to answer questions, and provided honest, straightforward advice that gave us confidence when making important decisions. His deep knowledge of the local market and understanding of current conditions helped us feel reassured that we were in capable hands throughout both the sale and purchase process. Eddie's clear strategy, attention to detail, and calm, professional approach delivered a fantastic result. He also has an outstanding team behind him. A special thank you to Prabh and Amy, whose support, responsiveness, and professionalism helped ensure everything ran seamlessly from start to finish. Buying and selling at the same time can be overwhelming, but Eddie and his team guided us through every stage with expertise, patience, and genuine care. Their commitment to achieving the best outcome for their clients was evident throughout the entire journey. We are incredibly grateful for the hard work, dedication, and support provided by Eddie, and his team. Thank you for turning what could have been a stressful experience into a successful and rewarding one. We would highly recommend Eddie to anyone looking for a knowledgeable, trustworthy, and results-driven real estate professional.

Eddie Quispe

Eddie Quispe

  5   (342 reviews)
2 months ago
Fantastic outcome

Eddie has always stood out as one of the best in The Ponds. I have been in regular contact with him for the past year while searching for a home that would suit all of my family’s needs. After a long search, Eddie finally found the right property for us. What I really appreciate about Eddie is his honesty, professionalism and genuine approach. He is excellent at working with both sellers and buyers and never makes false promises just to secure a deal. He provides realistic advice based on current market conditions and always makes sure expectations are clear and achievable. Throughout our journey, Eddie was patient, responsive and extremely supportive. He took the time to understand exactly what we were looking for rather than simply trying to sell us any property. His knowledge of The Ponds market and his understanding of what makes a property suitable for a family were exceptional. Most importantly, Eddie is someone you can trust. He is straightforward, transparent and always puts his clients’ interests first. It was a pleasure dealing with him over the past year, and I am genuinely grateful for all his help in finding our new home. I would highly recommend Eddie to anyone looking to buy or sell a property in The Ponds. Thank you, Eddie, for your patience, dedication and professionalism throughout the entire journey. Wishing you continued success and many more happy clients in the future!

Eddie Quispe

Eddie Quispe

  5   (342 reviews)
3 months ago
Professional and Efficient Service

Eddie and his team were professional, responsive and efficient throughout the entire sales campaign. Communication was clear and timely, and Eddie kept us well informed of buyer interest and feedback throughout the process. We appreciated his efforts in managing the campaign and negotiations, and the team made the overall selling process smooth and well organised. I would be happy to recommend Eddie and the team to anyone looking to sell their property.

Eddie Quispe

Eddie Quispe

  5   (342 reviews)
3 months ago
Excellent mannerism with deep understanding of strategies required to achieve the desired outcomes.

John is an experienced and highly professional agent who, from the start to the end, kept me informed of the developments of my property sale. My property sale benefited from his level-headed, smooth communication skills, as well as strategies only an experienced agent can advise on. Happy with the outcome achieved by John and his team from First National Realty.

John Hesse

John Hesse

  4.9   (190 reviews)
3 months ago
Very friendly and helpful , reliable person

I had a great experience working with Youhan. From the beginning, he was professional, knowledgeable, and kept me informed throughout the entire selling process. He provided excellent advice on preparing my home for sale, marketed the property effectively, and negotiated a great outcome. The communication was clear and timely, and he was always available to answer my questions and address any concerns. Thanks to his hard work and expertise, my house sold quickly and at a price I was very happy with. I highly recommend him to anyone looking to buy or sell a home. His dedication, honesty, and commitment made the entire experience smooth and stress-free

Youhan Daryoush

Youhan Daryoush

  4.9   (53 reviews)
3 months ago
Great experience! Highly Recommend!

Eddie and his team (Prabh, Amy, and Maddison) were incredibly professional, friendly, and helpful throughout the purchase of our home in The Ponds. They were always quick to respond to our questions and kept us well informed every step of the way. We also interacted with other members of the team, including John, Marta, and Youhan, and every single person was a pleasure to deal with. Their professionalism, responsiveness, and genuine willingness to help made the entire experience smooth and stress-free. We couldn't be happier with the service we received and would highly recommend the team at First National Real Estate Hills Direct! :)

Eddie Quispe

Eddie Quispe

  5   (342 reviews)
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