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Our reviews

  4.9  
853 reviewsacross 35 different locations, showing 12.
Our qualities as told by our client reviews: friendly, reliable, responsive, supportive, honest, local expert, clear communication.
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Buyer review
Professional From Start To Finish
about 4 years ago
Professional From Start To Finish

From the very first conversation right through until auction day, Robert was nothing but transparent and patient when dealing with us. From answering questions regarding the smallest details to making us feel comfortable throughout the campaign, Roberts approachable manner shone through allowing us to trust himself, his team and the process. After dealing with many agents in our property search, it was no coincidence that we ended up buying through Robert & his team as they went above and beyond to ensure a smooth and stress-free purchase. Any future client would be making the right decision having Robert and his team on their side and we highly recommend them to anyone moving forward George & Jana

Robert Bagala

Robert Bagala

  5   (445 reviews)
Seller review
Right from the beginning of the marketing campaign, Kim was there to guide us.
about 4 years ago
Right from the beginning of the marketing campaign, Kim was there to guide us.

Kim gave her very best effort during the marketing campaign of our property. She was most professional in her knowledge and communications. Feedback after every open home was excellent whether by phone call or zoom meeting. We were very happy with the media preparation leading up to the auction and indeed the auction execution itself.

Kim Toyer-Uttley

Kim Toyer-Uttley

  4.9   (238 reviews)
Seller review
Professional, timely service from Kim and her team.
about 4 years ago
Professional, timely service from Kim and her team.

Kim is a true professional and does her upmost to get the best results. Kim is excellent to work with and very attentive to our needs. I would have no hesitation in recommending Kim to any prospective seller.

Kim Toyer-Uttley

Kim Toyer-Uttley

  4.9   (238 reviews)
Seller review
Excellent Real Estate Agent
about 4 years ago
Excellent Real Estate Agent

Having known Vera on a call in basis for quite a few years I can state that Vera is very knowledgeable, friendly, and also very professional. My rating would be way above excellent.

Vera Kidd

Vera Kidd

  5   (8 reviews)
Seller review
Outstanding service 👍
about 4 years ago
Outstanding service 👍

Having the task of selling our parents home, the first home I’ve ever had to sell I was lucky to meet Vera whilst working in the area. I explained the situation and told her we weren’t ready as yet but will make contact when the time comes. Months later we were ready and engaged their services. From that day on we were kept up to date almost on a daily basis with everything we needed to know whether it was interested parties, help with tricky questions from the solicitors or making phone calls to my brother to organise a viewing if I was busy. Vera and George used their knowledge to advise us on the best way to sell and it was a master stroke as it sold well over our expectations. We can’t be any happier with the professionalism this team showed us and would recommend to anyone.

Vera Kidd

Vera Kidd

  5   (8 reviews)
Seller review
PROFESSIONALISM AND PERFECTIONISM
over 4 years ago
PROFESSIONALISM AND PERFECTIONISM

Kim was referred to me by a friend. It’s such a big decision choosing an agent to sell your home. I certainly struggled with this decision but Kim was definitely the right agent for me and I was very happy with my decision. Selling is such an anxious time. Kim is very supportive and compassionate but can also be very firm when needed. I found Kim to be extremely professional from our first meeting, and of course this high standard continued throughout the entire process. At the initial inspection of my home, right through to getting the home ready for sale, Kim was extremely thorough, paid great attention to detail and was willing to spend as much time as necessary to go through everything. Kim recommend a great gardener who did a fantastic job on my hedges and an equally great styling company, which despite my initial doubts, certainly didn’t disappoint. (However, I would not recommend McGrath’s cleaners). I was very impressed with the communication during the selling process and the time and effort Kim put in to address any concerns and to explain the auction process. Kim certainly delivered with a great result achieved on the day. I feel Kim goes above and beyond to get the best possible result for the client and is prepared to put in the time. I am quite particular and fussy and worry about everything and no doubt Kim had her work cut out for her when she was engaged to sell my home, but I have no hesitation in recommending Kim to anyone thinking of selling.

Kim Toyer-Uttley

Kim Toyer-Uttley

  4.9   (238 reviews)
Seller review
Sale of my property in Henley, NSW
over 4 years ago
Sale of my property in Henley, NSW

From the initial introduction and outline of the process to the final sale, Robert Bagala was always professional,and extremely knowledgeable. He was keen to ensure that detailed information was given to me at every stage. His demeanour is polite, friendly and enthusiastic. He was very understanding that I live a long way from Sydney, so the communication and regular feedback were greatly appreciated. The communication with me was a stand out. His team were also easily contacted and provided regular feedback. The time frame for the sale that he gave me proved to be accurate, and he was in frequent contact, even more so as the sale was concluding. For these qualities I would not hesitate to recommend Robert for anyone selling property.

Robert Bagala

Robert Bagala

  5   (445 reviews)
Buyer review
Genuine, caring and accomodating
over 4 years ago
Genuine, caring and accomodating

This is the first time I am buying a property and Robert has been a wonderful agent, guiding me in every step along the way. I am extremely pleased to have him as the agent and I can only commend him, especially on his professionalism.

Robert Bagala

Robert Bagala

  5   (445 reviews)
Seller review
Exceeded all of our expectations
over 4 years ago
Exceeded all of our expectations

Kim was amazing right from the outset. Coming highly recommended from a family friend, Kim set to work providing a wealth of knowledge of the area, recent trends & what could be done for the best sale result. Nothing was ever too much trouble for Kim as she helped to restore and give life to my grandma's house in preparation for sale. Kim was in touch every step of the way to advise the progression of the refurbishment, marketing campaign, open house & pending auction details. Kim's attention to detail, accessibility & professionalism exceeded our expectations during this emotional sale of the beloved property.

Kim Toyer-Uttley

Kim Toyer-Uttley

  4.9   (238 reviews)
Seller review
Thoughtful, caring and attention to detail.
over 4 years ago
Thoughtful, caring and attention to detail.

We had the pleasure of knowing Kim for some 10 years and as finally in 2021 we were able to use her impeccable service to sell our beautiful home. We had tenants in our house during the sales process and her thoughtful and caring nature allow us to have our tenants feel that they best interests were being taken care of in a difficult time. This allow for smooth running open houses and in turn auction process. Kim's attention to detail made sure that our house was dressed for the market in away that was appealing to many. I would recommend Kim to anyone who was wanting to sell their home.

Kim Toyer-Uttley

Kim Toyer-Uttley

  4.9   (238 reviews)
Seller review
Great Understanding & Knowledge
over 4 years ago
Great Understanding & Knowledge

Our family engaged Fred to sell our Father's home following his move to an Aged Care Facility. Fred was fully understanding of our situation and handled the marketing and the eventual sale of the property with considerable expertise. Fred's market knowledge helped us secure an excellent price for our Father's property. Fred's follow up with any queries we had were answered fully and promptly. We would highly recommend Fred to any prospective seller.

Fred Jabbour

Fred Jabbour

  5   (1 review)
Seller review
Experienced Agent
over 4 years ago
Experienced Agent

We knew Robert as he was the agent that initially sold the property to us so we use him as our selling agent as well. He is friendly and communicates the selling process clearly. Even though the sold price was less than we have hoped for, however, this is due to market condition. Robert and his team have tried their best to sell the property for us in the current market condition and we are very happy with the services that Robert and the team at First National Gladesville have provided. We would recommend First National Gladesville to anyone who wish to buy or sell in the Ryde/Gladesville/Hunter Hills areas as Robert has been operating in these areas for many years and know the market condition in the area well.

Robert Bagala

Robert Bagala

  5   (445 reviews)
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