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Our reviews

  5  
182 reviewsacross 47 different locations, showing 12.
Our qualities as told by our client reviews: friendly, detail-oriented, dedicated, supportive, responsive, local expert, clear communication.
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Seller review
Australia's number one agent!!
over 4 years ago
Australia's number one agent!!

I am in my senior years, so I am asset rich and cash poor and by selling a house for the first time in my life, I am hoping to have a more sensible balance. An agent approached myself from Bribie Island and then a friend recommended Erica and my experience between the two was like chalk and cheese. Our first meeting at the house lasted close to five hours, Erica explained everything from beginning to end of the whole process and recommendations what I need to do to increase the value of the sale. The last tenant was in the house for two and half years and did no maintenance to the garden and similar inside and it took the best part of three months getting it ready for sale with regular visits from Erica with words of encouragement and further suggestions to refine the original ideas. The first open day was 28th August 2021 which coincided with me leaving the island for home in the Northern Territory. My first over night stop was Rockhampton which gave us an opportunity for a full briefing of the day and to my surprise, we had THREE firm offers and two days later we had increased offers from all three buyers and proceeded to contract with the successful buyer. And settlement seven weeks later. Painless and seamless guidance and assistance from Erica and Andrew ALL the way. It is a pity Erica and Andrew don't have an office in Darwin or Katherine because I would have no hesitation in leaving my houses in their good hand for sale. And have no hesitation in recommending Generate Real Estate to all my friends and family. AAA ONE result Erica and Andrew and I can't thank you both enough!!! Last but not least, the achieved sales prices was even over and above the online valuation of the property's worth. VERY VERY HAPPY!!!!

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Awesomeness!
over 4 years ago
Awesomeness!

Erica was so good to work with. Energetic and communicative, Erica knew the market and gave great advice from the start. She worked with me and the buyers to get everything done when it needed to be done and kept me updated all the way. We got a great price for the place and she even helped provide the finishing touches for the open home. Thanks Erica. You're awesome!

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
We bought our house on acerage with Erica
over 4 years ago
We bought our house on acerage with Erica

Erica was extremely helpful and very professional. We are very happy with our purchase and would be happy to recommend her.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Incredible agent !!
over 4 years ago
Incredible agent !!

I was referred to Erica through a business network and whoever spoke about her only had praise and great comments, and to say these comments were correct would be an understatement. Right from the start of the sales process Erica didn’t miss a beat. Her knowledge of the market and how to achieve the best outcome in a sale was nothing more than incredible. Erica helped me prepare my home sale from staging to walking me through the maze of paperwork needed to sell a property, but most of all her calm and infectious personality took the extra stress out of the process and she was only ever a phone call away to answer any questions. The final outcome she achieved for the sale was outstanding and far exceeded any preconceived notion I had. If you are looking to sell or having a difficult time with another agent give Erica a call I can speak from experience when I say “you will not be disappointed” Thank you Erica and when I need to sell another property you are now in my speed dial.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
The Best Agent You Will Ever Meet
over 4 years ago
The Best Agent You Will Ever Meet

From the get go, Erica was the perfect mix of professional and friend. She was available at every step of the process, whether in person or by phone, keeping us up to date with changes or milestones as they happened, throughout the entire process. Erica was extremely motivated to sell my home and I was impressed by her ability and drive to achieve the maximum results for us. I have every confidence that Erica can deliver amazing results for anyone who seeks out her professional services. I will certainly be recommending her to absolutely everyone. An absolutely phenomenal and talented woman.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Sellers Agent - Efficient & great communicator
almost 5 years ago
Sellers Agent - Efficient & great communicator

Erica was helpful in the purchase of my property. The house was presented beautifully with staged furniture and I had to compete with many others that also wanted to acquire this property. Erica will be with you literally every step of the way to make sure everything runs smoothly. Any questions will also be answered and addressed quickly.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
*****ABOVE AND BEYOND OUR EXPECTATIONS*****
almost 5 years ago
*****ABOVE AND BEYOND OUR EXPECTATIONS*****

Erica's knowledge of the market along with her thoroughness and professionalism was absolutely above our expectations. Erica truly gave the 5* experience. She explained every step of the way and made the process very easy for us, especially as we have moved overseas. We can tell, this is Erica's norm - 5* is way she conducts her business. She truly does give it her best!! Erica even organised minor repairs and painting that was needed to present the property at it's best. Highly recommended and we will be calling Erica for the next sale. You will not be disappointed!!

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Professional, friendly, and competent
almost 5 years ago
Professional, friendly, and competent

Erica is always prompt and gets things done! She is dependable, friendly and displays a high level of professionalism. She's an absolute joy to work with.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Amazing experience
almost 5 years ago
Amazing experience

From the moment we engaged Erica as an agent for the sale of our investment property, she impressed and exceeded all expectations. Her communication throughout the journey was second to none and she went above and beyond every step of the way from preparing the house for sale to negotiating the best price. I can honestly say she puts her all into a sale and lives and breathes her job! I fully recommend Erica and wouldn't hesitate to engage her again.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Awesome agent!
almost 5 years ago
Awesome agent!

Erica was helpful, knowledgeable, and great to work with, which made the sale process simple and stress free. She offered us good advice on some minor touch ups we could do prior to selling, which helped to maximise potential and interest in the property. Achieving a fantastic result exceeding our expectations, Erica went above and beyond for all parties, keeping us up to date throughout the sale process. We are very pleased with the outcome, and I would recommend Erica to anyone looking for a great real estate agent.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Knowledgeable, great communication, absolutely lovely, efficient.
about 5 years ago
Knowledgeable, great communication, absolutely lovely, efficient.

Erica was extremely helpful throughout our home buying process and has helped us to own our very first home. She communicated very promptly and was always available to talk to and was always more than happy to provide advice and information. She is very thorough and quick to follow up with us and all parties. Erica is also incredibly genuine and kind; she always added the extra touch and took the time to get to know us to make us feel comfortable and in good hands. Thank you so much Erica for all your help. It has been a pleasure working with you.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Professional, Resourceful, Remarkable, and Diligent Agent!
about 5 years ago
Professional, Resourceful, Remarkable, and Diligent Agent!

I sold my property in Brisbane recently through Erica Swannell of Generate Real Estate. Before, my property was listed twice for sale through a property agent in Brisbane but failed on both attempts with much regret. I came to know Erica through her introductory mail, sent to me in Singapore. I was impressed that she knew about the failed property listing; this shows she kept track of its status and has the interest to serve. Indeed, within days after appointing her as the estate agent, my property was sold before it was officially launched, which helped me save on the marketing cost! Indeed, Erica is a very professional, resourceful, remarkable, and diligent salesperson. She always kept me informed of the progress of my sale and has my interest in mind, who went above and beyond to do what was best for me! Thank you, Erica, for the excellent service. Keep up the superb work, and I am sure those who found you will like to consider themselves as lucky people!

Erica Swannell

Erica Swannell

  5   (255 reviews)
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