Our profile

Our reviews

  5  
182 reviewsacross 47 different locations, showing 12.
Our qualities as told by our client reviews: friendly, detail-oriented, dedicated, supportive, responsive, local expert, clear communication.
Was this helpful?
Seller review
Communication and emotional intelligence
10 months ago
Communication and emotional intelligence

Erica is the most emotionally intelligent sales agent I have ever met, and trust me, I have dealt with a few. She knows how to communicate effectively with people from all walks of life and emotional levels. Her knowledge of the property market is impressive and she will keep on top of every position played. Nothing lapses and nothing misunderstood. If you are seeking an agent with a superior sense of the right outcome and that achievement with absolute respect all parties involved, then Erica is the only choice! Best communication and negotiating I’ve ever seen! She is very compassionate to all situations and takes the hiccups in her stride, whilst always protecting the best interest of her customers. We can’t thank Erica enough for everything she has done for us! Not just an agent!

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Fantastic overall experience
10 months ago
Fantastic overall experience

Highly recommend Erica for any potential buyer. Fantastic professionalism and follow up in a tough buying market. Great guidance and assistance to ensure a successful outcome. Kind and caring and goes above and beyond. Made the whole experience less stressful.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Incredible service, great outcome. Thanks Erica!
10 months ago
Incredible service, great outcome. Thanks Erica!

Erica is an exceptional real estate professional who delivers a level of service that truly goes above and beyond. From our first interaction, it was clear that she is incredibly focused, driven, and committed to achieving the best possible outcome for her clients. Her communication is outstanding, clear, consistent, and always proactive keeping us fully informed at every step of the process. Erica has deep knowledge of the market and a strategic mindset, which was evident in the way she guided us through both buying and selling our property. When we bought from interstate, she went out of her way to provide detailed video tours and honest insights, ensuring there were no surprises. When it came time to sell, Erica managed every detail from presentation to promotion with care and precision. The staging she arranged was flawless and no doubt helped attract serious buyers and maximize the sale result. Erica's negotiation skills are truly outstanding. Honestly, she was born for this! She is honest, down-to-earth, and has a natural ability to build rapport with everyone involved in the process. It’s no surprise she has built a reputation as one of the best in the industry. If you want a real estate agent who is professional, passionate, and delivers real results, Erica is the one!! We couldn’t recommend her more highly. Muito obrigada Erica!! :)

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Fantastic to deal with
10 months ago
Fantastic to deal with

Erica is a really lovely person and great agent to deal with. She went above and beyond for my purchase.if ever selling I would definitely use Erica.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Stress-free sale!
10 months ago
Stress-free sale!

We had a fantastic experience selling our home thanks to Erica. From start to finish, she went above and beyond to ensure everything went smoothly. She took great care in presenting our home beautifully—staging it with stylish furniture that truly made it shine. Her attention to detail and commitment to showing the house at its best really made a difference. She handled every step of the process with professionalism and care, especially when it came to negotiating with buyers. We always felt like she had our best interests at heart, and in the end, she helped us achieve a result that exceeded our expectations. We’re so grateful for her hard work and dedication, and we wouldn’t hesitate to recommend her to anyone looking to sell their home.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Quick, simple and smooth transition with the Sale of our property.
11 months ago
Quick, simple and smooth transition with the Sale of our property.

Selling your house and moving interstate can be stressful and an intimidating experience . But engaging the right Realestate agent to get the job done is very important and Erica made it happen for us making it a simple and quick transition with the Sale of our property. I have known Erica Swannell from Generate Realestate for the past 7 years or so when looking to buy a home under one of her listings. Unfortunately for us we were a little to late to secure this property through her. However this never stopped Erica from taking my phone calls to answer any questions relating the purchase of any property listed on the market. She was always happy to help and educate on the subject. We built a strong friendship over the years chatting over the phone in general and on property matters when needed. I had no problem in entrusting Erica to Sell my property because I knew she would get the job done. She had a strong local knowledge, proven sales records, and effective marketing strategies. She had great communication and negotiation skills, polite, caring, friendly and Professional. She has a great understanding of the local market, including recent sales, buyer demographics and engage with people from all walks of life. Erica and her team are very honest and reliable. Impressive and a fantastic outcome for us. If you are looking for the same experience I have had, talk to Erica Swannell at Generate Realestate.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Professional
12 months ago
Professional

I recently bought a house and had the absolute pleasure of working with Erica throughout the process. From the very first day, she was professional, proactive, and genuinely committed to helping me secure the property I wanted. Erica worked closely with me every step of the way, making what can often be a stressful experience feel smooth and straightforward.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Amazing is an understatement
12 months ago
Amazing is an understatement

Erica was fantastic! Absolute pleasure to work with, a wonderful person who went above and beyond for us. Had great ideas and was a genuine person throughout making time for any questions we had.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Buyer review
Brilliant, start to finish
12 months ago
Brilliant, start to finish

Erica was absolutely amazing to deal with from open home to settlement. Buying my first home was a big deal for me, and Erica made sure it felt particularly special. She made a conscious effort to check in regularly and ensure I was informed each step of the I can’t thank her enough for her guidance and help navigating what ended up being a super smooth sale in the end.

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
The absolute best!
12 months ago
The absolute best!

We couldn't have asked for a better real estate agent! Erica goes above and beyond in every possible way. I met Erica when I bought my house a few years ago and she was my first choice when choosing an agent this time round to assist my father with selling his house. Erica made the whole process as easy and smooth as possible, with her incredible work ethic and excellent communication skills. We would 100% recommend Erica to anyone looking for an agent. She is definitely our agent for life!

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Thorough, prompt, joyful and professional
12 months ago
Thorough, prompt, joyful and professional

Thank you Eri and Andrew. We were very pleased to have handed over the sale of our property to Generate Real Estate. The whole process was handled very professionally and with rigor, but also with joy. It was a pleasure in every way. Eri and Andrew were thorough, prompt, and energetic. They were able to draw on years of experience in a dynamic way for today's market conditions. We are very grateful for a very smooth and solid transaction. Thank you!

Erica Swannell

Erica Swannell

  5   (255 reviews)
Seller review
Exceeded Expectations
12 months ago
Exceeded Expectations

Erica is an incredible communicator and she went above and beyond to make our selling experience so easy and smooth. She is so knowledgeable and was always available to answer any questions we had. I was updated at every stage of the process and had so much confidence in Erica’s abilities within the property market. Erica is friendly and professional I would highly recommend her services.

Erica Swannell

Erica Swannell

  5   (255 reviews)
13 - 24 of 182
© 2026 RateMyAgent