Mr Wilson seemed very nice until the final inspection of the property I was purchasing. Significant damage was revealed in a wall which had previously been covered by a large piece of furniture. Mr Wilson flatly refused to do his job and negotiate with the sellers regarding repairs. Instead he demanded the the two Settlement Agents do this. It made a stressful process absolutely miserable. On Settlement day I received a text message from Mr Wilson saying that two sets of keys had been left in the (exposed and very accessible) meter box. When I arrived at my new home I discovered the security door unlocked and the alarm not on. I was appalled. I am still waiting for a third set of keys that Mr Wilson should have provided me with. With standards as low as this, I genuinely believe that Mr Wilson is in the wrong job.
Ian Wilson



