Ian is an excellent operator in the real estate industry. He has a very good knowledge of the local market and kept us informed. Ian and his staff were very diligent in relation to open days and communicated before and after every such day. Ian is a very professional real estate agent whom we have no hesitation in giving our highest recommendation.
Ian Lawless
Overall we were fairly satisfied with the process however we did feel that at times in the negotiation procedure our interests were not fully supported. We felt that we were being pressured into accepting a price well below the value of the property. The addition of the contents was also an awkward process. I hope this feedback is helpful for others. Regards Terri Colliver and Sue Cook.
Jess Nowson
Jess was a wonderful agent and a pleasure to deal with. Jess always was available to ask questions and would go the further mile to make everything super smooth sailing and explain all the steps of the process of the sale. Jess was very professional and we would like to thank her for our experience!
Jess Nowson
We met Jess approx 3 years before our house went on the market and she gave us a list of suggested improvements. When we were ready to put our house on the market we decided to go with Jess as our Agent because of the time she had spent with us 3 years earlier and from other vendor recommendations. At all times we found Jess to be personable, professional, accessible and prompt.
Jess Nowson
My experience with Jess, considering the circumstances I was under at the time was wonderful. I lost my husband the same week as the house sold, Jess was very professional in the way she handled everything, I did not have to worry about anything. I would recommend Jess to anyone selling their home, her knowledge, very easy to communicate with and her professional attitude to selling our home was wonderful. Elaine Browning.
Jess Nowson
We loved Ian's straight forward approach, he was upfront in regards to preparing the property for sale and expected price guide. He kept in contact with us regularly throughout the process and got us a price above the expected range. He's supported by a great team of lovely people, particularly Paula who we dealt with on a regular basis. We Highly Recommend Ian Lawless and the Great Ocean Properties Team!
Ian Lawless
From the outset, and at every turn, Ian and his team were fantastic. What they said they would do, they did, and what they advised would happen, happened. He clearly understands the market he operates in. He is a great communicator and a delight to deal with. I would recommend him unreservedly to anyone looking for an agent in this market.
Ian Lawless
We where over the moon with the help and support we received throughout the whole process. Had fantastic knowledge of the local area and sale history . Thank you Paula for make this a posstive experience for us :)
Paula Fowler
Ian was very professional throughout our recent purchase and stepped us through the process as required. He was transparent and provided a good service.
Ian Lawless
There were some difficulties with the negotiations for the property and Ian was able to create a solutions to overcome these difficulties. As the purchaser I was very satisfied with the outcome. Thanks Ian for all your work on this matter. Much appreciated.
Ian Lawless
The team at Great Ocean Properties were a pleasure to deal with. Paula Fowler was awesome as my agent. Nothing was too much trouble for her. She was of great assistance in advising what I needed to do to get the property ready for sale and even helped organise the tradesmen I needed. I was kept up to date with what was happening at all times and she very successfully negotiated an off market sale at a price I was very happy with. Selling a family home of 20 years was very daunting but the experience was worry free thanks to Paula.
Paula Fowler
