Very prompt contact and meeting at the property, with clarity about the market and my expectations.

Ben was recommended by a family friend and prior colleague in the industry. He was extremely responsive in returning my initial enquiry and setting up a review at the property. At that time, his clarity explaining the market, including examples of comparable sales both with Harcourt's and other agencies, gave me an honest expectation of the sales process and I was confident to sign a sales contract at that same meeting. Assistance with a tradesperson to rapidly address some cosmetic needs and a stylist to provide ambience, made the sale extremely rapid and fuss-free, achieving the listing price within days. Ben's communication was always prompt and personable. I felt him balanced for both vendor's and purchaser's interests. I would highly recommend him to future clients.