Harcourts Northern Midlands

Meet the team

Get to know the 3 property managers at Harcourts Northern Midlands.

Dearne Warren

Senior Property Manager

pm.longford@harcourts.com.au

About Dearne

With over a decade of experience in real estate, Dearne Warren has built a reputation as a trusted and results-driven Property Portfolio Manager. Her career began in administration, but it wasn’t long before her natural affinity for people and property led her into the world of property management – where she’s thrived ever since. Dearne’s approach is grounded in professionalism, empathy, and a genuine commitment to her clients. Whether managing a single investment or a growing portfolio, she ensures every property is cared for with the same attention and respect as if it were her own. Her friendly nature and calm, solutions-focused mindset make her a favourite among both landlords and tenants. Dearne takes pride in making every experience as smooth and stress-free as possible, backed by strong communication and proactive service. At Harcourts Northern Midlands, she champions the philosophy of quality over quantity, always taking the time to ensure the job is done right. It’s this commitment to excellence that continues to drive her success and client satisfaction. In addition to holding her Property Representative Certificate and a Certificate III in Business Administration, Dearne is currently completing her Diploma of Property (Agency Management), further strengthening her professional expertise and leadership in the industry. Whether you're renting out your first investment or managing a growing portfolio, Dearne brings the experience, drive, and heart you want by your side.

Taylah Backhouse

Property Portfolio Manager

assistpm.longford@harcourts.com.au

About Taylah

Taylah is a dedicated Property Portfolio Manager who brings a genuine sense of care, empathy and professionalism to every property she manages. She understands that behind every investment is a person, a goal and often a significant financial commitment, and she treats each portfolio with the respect it deserves. Known for her strong attention to detail, Taylah takes a proactive approach to property management, ensuring nothing is overlooked. From meticulous routine inspections to clear, timely communication and thorough follow-up, she is committed to protecting and enhancing the value of her clients’ assets. Taylah also recognises the importance of positive relationships. She works closely with both landlords and tenants, balancing professionalism with approachability to achieve the best possible outcomes for all parties. Her calm, solutions-focused nature allows her to navigate challenges with confidence, always keeping her clients’ interests front of mind. With Taylah managing your property, you can feel assured it is being cared for as if it were her own

Donna Butt

Property Portfolio Manager

pmassist.longford@harcourts.com.au

About Donna

With a strong background in property management and a genuine passion for helping people, Donna Butt is a trusted and valued member of our team. She brings a wealth of industry knowledge, a high level of professionalism, and an unwavering commitment to delivering exceptional service to every client she works with. Donna’s friendly and approachable nature allows her to build strong relationships with landlords and tenants alike. Her excellent communication skills, combined with her attention to detail and proactive approach, ensure that every property she manages is cared for to the highest standard. She prides herself on her ability to resolve issues efficiently, keep clients well-informed, and create smooth and stress-free experiences throughout the tenancy process. Known for her reliability, integrity, and dedication, Donna goes above and beyond to ensure the best outcomes for property owners and tenants. She finds great satisfaction in seeing properties well maintained and clients happy – and she approaches every day with enthusiasm, professionalism, and care.

About us

We are committed to providing exceptional personal service to our real estate clients in the Northern Midlands. We don't just pay lip service to our internal mission statement: 'To create clients for life through the finest service'. Harcourt's heart and soul are fundamental to our people's positive attitude and success. We know that real estate clients want to deal with consultants with knowledge, expertise, honesty, and integrity, and we are committed to achieving the best possible result. Above all, they want to deal with real people, so we focus on creating a relationship of trust and respect with all our clients. We've found that this philosophy is great for achieving personal satisfaction, high morale and continued success.

Tenant review

2 days ago

Great friendly communication very helpful and very quick to respond

Taylah was very helpful with answering questions about the property and very quick to respond as this is my first rental Taylah helped explain the lease agreement to me and organised my connection services

Harcourts Northern Midlands

4.9

(464 reviews)

Landlord review

8 days ago

Practical, efficient and friendly

I found Donna's service amazing. She was willing to help, provided great advice and delt with the last minute curve balls with practical solutions and a nothings a problem attitude. 10/10 service that ensures my property is in the best hands. Thank you Donna and HCNM.

Harcourts Northern Midlands

4.9

(464 reviews)

Landlord review

12 days ago

Smooth and Hassle-Free Experience!!

Really happy with my recent purchase. The team was friendly, responsive, and made the entire process easy and stress-free. Everything was handled professionally and on time.

Harcourts Northern Midlands

4.9

(464 reviews)

Tenant review

13 days ago

Authentic and great communication

Down to earth and relatable agents with great communication skills. Very organised and prompt. They are a fantastic blend of professionalism and authenticity.

Harcourts Northern Midlands

4.9

(464 reviews)

Landlord review

16 days ago

Exceptional Service from Chelsea & Dearne ⭐⭐⭐⭐⭐

I had a fantastic experience working with both Chelsea and Dearne. Chelsea made the purchase process smooth and stress-free. She was an excellent communicator, always responsive, and kept me informed throughout the transaction. Her professionalism, honesty, and approachable nature ensured everything progressed efficiently from offer through to settlement. After settlement, Dearne took over the leasing of the property and continued the same high standard of service. She was transparent, proactive, and kept me updated throughout the leasing process. When the initial prospective tenant was unable to proceed, she acted quickly to secure another quality tenant with minimal delay. Her rental appraisal was spot on, and her knowledge of the local market gave me confidence from the outset. Both Chelsea and Dearne demonstrated exceptional professionalism, attention to detail, and a genuine commitment to delivering a great customer experience. They made both the purchase and leasing processes seamless, and I would highly recommend them to anyone looking to buy, sell, or lease a property.

Harcourts Northern Midlands

4.9

(464 reviews)