James' knowledge of the area was exceptional! When we went to our first open he gave us at least 10/15 minutes of his time to explain everything about the house and the area. The first thing we did after getting in the car was discuss James, it wasn't the house. He then made time for us to have private viewings between the first open and auction date. His support team walked us through the whole auction process and made us feel at ease. During the auction he was very professional and ran the show with confidence. Again he and his team made the time to allow us access to the property under their supervision to have various tradies & engineers come for quotes and measurements so we could start minor renovations the day after settlement. Highly recommended agent and we will be using James and his team for all our property needs moving forward.

James Packham

star   4.8   (258 reviews)

Michael's experience and advice made selling our property very successful and stress free. Michael and Jacob kept us updated and informed throughout the whole process and would highly recommend anyone thinking of selling their property to speak to them first. Knowledge of the area and current trends was invaluable. My husband and I are now looking forward to enjoying the next phase of our lives leading into retirement. Thank you again Michael & Jacob

Michael Severn

star   4.8   (20 reviews)

Thanks for being honest and genuine.

Michael Severn

star   4.8   (20 reviews)

Michael Severn has sold 3 properties for me in the last six months. The first was a sale by negotiation in the country. The other two were suburban auctions conducted by Michael. In each of these dealings I found him to be highly professional, prepared to deal with the unusual, while showing a good sense of humour when necessary. His assistant, Jacob, was also a easy to deal with when Michael was unavailable. Due to these factors, the whole process was much less stressful than it might have been. THANK YOU Michael, I would definately recommend you to everyone [and I have]!

Michael Severn

star   4.8   (20 reviews)

One of the hardest decision we are faced with is having to sell a family home, so a loved one can move into Aged Care Accomodation. This was a very scary time and it was made a TRUE pleasure with the support and dedication of Stephanie. She was always available and was very caring towards the nerves and anxiety of family members. As were the team of workers behind the scenes at Harcourt's, Mitchell Park. I feel if we had not met Stephanie, and she had not come to our home when we were searching for someone to sell our house we would still be out there, trying to understand the process and what needed to be done, getting caught in each and every trap, that others try to encourage you to become there client. Stephanie was also able to offer assistance with others who could assist, with things like cleaning and staging to make the home in the best possible position for sale. Honestly I have already recommended Stephanie to friends and I have put her card up at the community village where my father now resides, knowing that we found the right person at the right time to help our family take the next step, with as much dignity and care that was required. THANKYOU

James Packham

star   4.8   (258 reviews)

Michael undertook a sales campaign to market a property with complex and restrictive redevelopment options. Michael provided a professional service where he made available background information on these conditions in transparent manner ensuring that only a well-informed buyer purchased the property. Michael was always friendly and curteous and made himself available at all times. Jacob is Michael's assistant and was always at the ready, to assist where ever possible in his polite and personable style. I have no hesitation in recommending Michael and Jacob for any property marketing campaign.

Michael Severn

star   4.8   (20 reviews)

James was very professional as too were his team.

James Packham

star   4.8   (258 reviews)

We were very happy with the way Michael conducted the sale of Mums house. He kept us informed of what was going on a very professional job. We were happy the way he conducted the Auction and we got the amount of money we wanted. We would recommend him to anyone who is thinking of selling their property.

Michael Severn

star   4.8   (20 reviews)

This is the second time we have used Stephanie as our agent. She also recommended another agent for us when we were selling a property at St. Agnes. Stephanie is very approachable and professional and has achieved fantastic results for us. She knows her market, relates well to people and is a fabulous negotiator. She managed to obtain a selling price above our top listed value on this last property. We have recommended Stephanie to others and will continue to do so.

James Packham

star   4.8   (258 reviews)

A great team that works hard to secure the end result.

James Packham

star   4.8   (258 reviews)

James Packham had a very good knowledge of the house value and regularly gave me reports of the open inspections by emails and face to face meetings. His presentation and advice as to what was required to be done to the house in the lead up to the open inspections was spot on, which showed his credibility. On the day of the auction both James and his team worked well to achieve the outcome. I wouldn't hesitate in recommending him. Regards Trevor Jettner

James Packham

star   4.8   (258 reviews)

James Packham has exceeded our expectations again and achieved a great result in the sale of our land at Eden Hills. The only criticism we have is what was happening in the background, we chose to use our own Conveyancer and she expressed concern at the lack of preparation and communication at settlement. It is great that Harcourts Brighton is smashing the sales however the attention to detail across the whole sales process could be improved. Keep up the great work, we will continue to sing your praises and hope you can continue to secure successful results for many years to come. Matt and Tania Buck.

James Packham

star   4.8   (258 reviews)