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Our reviews

  4.9  
592 reviewsacross 34 different locations, showing 12.
Our qualities as told by our client reviews: friendly, honest, supportive, reliable, responsive, local expert, clear communication.
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Buyer review
Excellent knowledge.
over 1 year ago
Excellent knowledge.

Joel was great, very friendly with good communication.

Joel Viavattene

Joel Viavattene

  5   (126 reviews)
Buyer review
Exceptional Support and Professionalism - Thank you!
over 1 year ago
Exceptional Support and Professionalism - Thank you!

I recently purchased a 5-bedroom property in Mernda and had a great experience working with Joel Viavattene from Harcourts Real Estate. Joel was incredibly supportive throughout the process, providing valuable guidance and professional advice on key aspects to consider when buying a property. His strong market knowledge, excellent communication, and professionalism made the entire journey smooth and stress-free. I also want to extend my appreciation to Leon El Assaad for his support in submitting the offer for this property and for promptly obtaining a rental appraisal for this property. His assistance and efficiency were instrumental in ensuring a seamless process. Thank you both for your dedication and outstanding service. I highly recommend Joel and Leon to anyone looking for a knowledgeable and reliable real estate team.

Joel Viavattene

Joel Viavattene

  5   (126 reviews)
Seller review
Wonderful experience
over 1 year ago
Wonderful experience

Hi this is seema. We sold our property with joel from Harcourts .he is very professional ,talented heaps of knowledge to guide from first step to until it's sold .he make our whole journey very supportive and guide on each step .I m very pleased I will suggest everyone to go through joel and make your sale easier .thx regards, seema rani

Joel Viavattene

Joel Viavattene

  5   (126 reviews)
Seller review
Professional, empathetic and hard working
over 1 year ago
Professional, empathetic and hard working

Steven was always extremely professional in his dealings with us. He never pushed us to accept offers and worked hard with potential buyers to ensure we received the best offer. Although there were times in the lengthy campaign when we did not hear much from him, he was always adjusting our advertisement, trying different photos and price ranges to entice buyers to come for an inspection. The apartment did not sell for what we were hoping for, nor did the auction campaign appear to work as well as expected. I think if we could have our time over, a different selling strategy may have worked better, however, it was difficult as our campaign started with renters in the apartment, who did not present the apartment as very clean, tidy and smelling good. I would use Steven again to sell a property, as I found him very knowledgeable, considerate and hard-working. The only reason for 4 stars rather than 5 was that the sale price was below expectations.

Steven Marino

Steven Marino

  5   (187 reviews)
Buyer review
Good Communication
over 1 year ago
Good Communication

We only viewed property once but new it was for us and Steven informed us of everything we needed to know. Kept us in the loop at every stage. Overall a great experience.

Steven Marino

Steven Marino

  5   (187 reviews)
Seller review
Great outcome
over 1 year ago
Great outcome

Stephen Marino of Harcourts, Raita & Co and his team did an outstanding job selling my property. His enthusiasm and positive attitude were reassuring. His advice was sound when determining what to do to improve sale outcome and saved me $1000's. Stephen or a member of his team would contact me roughly every 2nd day to update on marketing process. His interactions with his team were respectful and professional which increased my confidence that I had picked the right agent. Can't write a review without acknowledging Tony Lombardi, auctioneer extraordinarre, who did a fantastic job. Can absolutely recommend the Harcourts, Raita & Co if you are looking for an agent.

Steven Marino

Steven Marino

  5   (187 reviews)
Seller review
Outstanding Ethics and Professionalism
over 1 year ago
Outstanding Ethics and Professionalism

Thank you, Steve, for making our selling process so smooth. Your consistent updates on the inspections and the real estate market made us feel comfortable throughout the selling experience. Although we only met a few times, those meetings were sufficient to discuss the key points that contributed to achieving a good price for our property. Once again, thank you to both of you (Dianne and Steven) for successfully selling our property.

Steven Marino

Steven Marino

  5   (187 reviews)
Buyer review
Great experience
over 1 year ago
Great experience

Steven has made our purchasing process easy.He is professional with great communication skills. He made the atmosphere before the auction less stressful. The customer service was great and I am happy with overall experience with this agency.

Steven Marino

Steven Marino

  5   (187 reviews)
Seller review
Professional with a genuine commitment to client expectations.
over 1 year ago
Professional with a genuine commitment to client expectations.

Very professional, he kept me informed every couple of days on marketing progress. No 'hard sell' Able to advise on areas of the house that would benefit from some improvement. His interaction with his team was supportive which gave me the confidence that I had a team with my interests at the forefront of the campaign. Listened respectfully when I went through the setting of the reserve price process. At all times Steven strived to ensure I was comfortable with the process. Would have no hesitation in recommending Steven and the Thomastown Harcourts Raita & Co team to manage the sale or purchase of property

Steven Marino

Steven Marino

  5   (187 reviews)
Seller review
Excellent service
over 1 year ago
Excellent service

Stephen's market knowledge is top notch. Communication came through his partner Diana most of the time, which was very good. Both Stephen and Diana were very professional and did a great job in selling my property so quickly.

Steven Marino

Steven Marino

  5   (187 reviews)
Buyer review
Well looked after
over 1 year ago
Well looked after

Mario was supportive of my needs as a potential buyer. He was approachable and seemed quite knowledgeable. Mario and his team made themselves available to me when I needed something without being too over bearing.

Mario Tucci

Mario Tucci

  4.9   (882 reviews)
Seller review
Wouldn't sell with anyone else!
over 1 year ago
Wouldn't sell with anyone else!

This is our second time listing a property with Mario. His performance, yet again has been nothing short of outstanding. We sincerely thank Mario and his team for their unwavering dedication and exceptional service.

Mario Tucci

Mario Tucci

  4.9   (882 reviews)
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Harcourts Rata & Co - Mill Park/South Morang
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