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Our reviews

  5  
1563 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: friendly, honest, reliable, supportive, responsive, local expert, clear communication.
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Buyer review
Summer Hill Purchase
about 4 years ago
Summer Hill Purchase

Jay has been extremely helpful and responsive throughout our entire purchase journey. He worked diligently to obtain the best result for us and made our new home journey pleasant. We purchased our property off the plan and are extremely excited to move into our new home. My husband and I would definitely recommend his services.

Jay King

Jay King

  5   (169 reviews)
Seller review
Review on behalf of Allison Williams
about 4 years ago
Review on behalf of Allison Williams

Michael is a great agent with excellent sales skills. I felt personally looked after by the way he handled my sale. He was very competent and got me a great price on my unit. Very happy indeed. I would highly recommend Michael to anyone thinking of selling. Allison Williams, Glebe.

Michael Poynting

Michael Poynting

  5   (569 reviews)
Seller review
Exceptional!!
about 4 years ago
Exceptional!!

This was the first property that we have sold and to have Michael's assistance through this process was amazing. Michael was always willing to take our calls and questions through the campaign and provided thorough updates along the way to keep us well informed. He is an understanding, knowledgeable and professional agent and I would recommend him to anyone looking to sell their own property!

Michael Poynting

Michael Poynting

  5   (569 reviews)
Seller review
Michael handled the sale of both our properties with competence and skill.
about 4 years ago
Michael handled the sale of both our properties with competence and skill.

Michael’s knowledge of the market and advice was outstanding. He contacted me only when necessary, this was important as I’m on a remote island in Fiji. Michael has handled the sale of both properties in my absence from Australia. We trusted him completely and we thank him for all his hard work.

Michael Poynting

Michael Poynting

  5   (569 reviews)
Seller review
A dreadful experience
about 4 years ago
A dreadful experience

In the 2 months I had to deal with Sharon, I experienced nothing but anxiety & anger due to her consistent carelessness & sneaky behaviour. Carelessness: On one occasion, Sharon left my antique French chair outside in the rain despite me asking her to bring it in after inspections as it was only to be used for staging.On another occasion, I went to the property to find the front door wide open! It had been left open for a few days because Sharon forgot to close it after her last inspection (thanks CCTV). As I don't live in the area, this resulted in me having to travel 1.5 hours round trip after all inspections to check on the property. There were many other examples of Sharon’s carelessness, but I can't go into detail due to the word limit. Sneakiness: I was made an offer by the purchaser which included “a 5% deposit”. I assumed this was a holding deposit as the contract clearly stated the full deposit was 10% of the purchase price. When I asked Sharon to clarify, she said because I wasn't purchasing another property, 5% deposit was the norm. At no point did she tell me I was entitled to the full 10% or the risks of only accepting 5%. Namely, in the event the purchaser defaults on the contract, whilst they are legally liable to pay the remaining 5%, legal precedent in NSW indicates it is extremely unlikely a court will enforce it as the legal system deems it as a “penalty.” Also, you have to pay for the litigation process to recoup the remaining 5%. By contrast, I note that in her agency agreement, Sharon will still take her commission in the event the purchaser does not go ahead with the sale. Yes, she covers herself if a purchaser defaults but doesn't inform you of your risks should you accept a 5% deposit instead of 10%. Sharon also tried to charge me $95 to put the sold sticker on the signboard AFTER I had already paid nearly $6K in marketing fees! Her only saving grace is her assistant Diana.

Sharon Skrabanich

Sharon Skrabanich

  5   (201 reviews)
Buyer review
Patient, communicative, trustworthy and flexible.
about 4 years ago
Patient, communicative, trustworthy and flexible.

Michael went above and beyond in ensuring that I was informed throughout the purchase of this property. He was patient in dealing with my ever changing situation and took extra steps to answer my questions and ensure that due process was followed. He also took extra steps beyond that required of him in the finalising of the purchase too. I sincerely appreciate the steps Michael took in helping me to secure this property.

Michael Poynting

Michael Poynting

  5   (569 reviews)
Seller review
Highly professional and recommended
about 4 years ago
Highly professional and recommended

Michael was very knowledgeable about the market and provided options and advice in relation to how best to present and market our property. He listened to our perspective, was always responsive and gave feedback on prospective buyers and the market. He helped us arrange partial styling and I would highly recommend him if you are selling.

Michael Poynting

Michael Poynting

  5   (569 reviews)
Buyer review
Quick and professional experience
about 4 years ago
Quick and professional experience

I bought my property with Michael. He have remained professional through out the process which made dealing with him a great experience. Buying a property can be a really stressful experience but Michael made sure everything is transparent and cleared communicated. I would deal with Michael again for my next property transaction.

Michael Poynting

Michael Poynting

  5   (569 reviews)
Buyer review
Friendly and helpful
about 4 years ago
Friendly and helpful

Jordan was a great help in securing my real estate purchase. He was highly professional and provided excellent communication throughout the process.

Jordan Dias

Jordan Dias

  5   (408 reviews)
Buyer review
Incredibly helpful and great communication
over 4 years ago
Incredibly helpful and great communication

Jordan was incredibly helpful with my first property purchase, he was always available to answer any queries I had, no matter how trivial. He was always accessible and great with his communication throughout the process.

Jordan Dias

Jordan Dias

  5   (408 reviews)
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