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Our reviews

  4.8  
378 reviewsacross 49 different locations, showing 12.
Seller review
Excellent team work with Jenny Gauci
over 5 years ago
Excellent team work with Jenny Gauci

Heron Johns managed my property at Bateman, Perth for more than 25 years providing tenancy management flawlessly. It was just awesome working with the Rental team which serviced the same tenant for more than 23 years. When she decided to move out to be with her son in Sept 2020, I took the opportunity to put my property up for sale through Heron Johns Sales team under the direction of Ms Jenny Gauci. What a surprise, the property was snatched up in less than 2 days after posting. I did not expect such a quick response, as the tenant was still serving her one-month notice. And through her excellent Sales team, the whole transaction was settled within a time frame of 60 days without a single hitch: all the while under Covid-19 environment with travel restrictions all round and my family in Singapore executing the title deed transfer through the good office of Australian High Commission notary services. I never expected it to be such a smooth transaction with remote accesses in our two territories. However it was all done through good coordination and excellent management of Sales team, Settlement Office as well as the Rental team to ensure my property was still intact on the transfer day on Nov 4 2020, while the US President Election result was still in limbo. I would certainly recommend First National Heron Johns to anyone who needs property sales or rental services. Three cheers for all!

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Seller review
Excellent local knowledge
over 5 years ago
Excellent local knowledge

We chose Jenny to sell our home as she had the best sales history in Bateman. She completed an appraisal on our home a year prior & then followed up to advise us the market was going strong & now would be a great time to sell. She made some suggestions to prepare the house for sale & then put it on the market. It sold with 2 cash offers on the first home open - you can't get any better than that!! We will definitely use Jenny again & I have no hesitation in recommending her to anyone in the area.

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Buyer review
Professional real estate agent Jenny Gauci
over 5 years ago
Professional real estate agent Jenny Gauci

Jenny understands the market very well and gives excellant advice from writing an offer to the settlement of my newly purchased property. Will definitely recommend her.

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Buyer review
Excellent service
about 6 years ago
Excellent service

Professional and high efficiency

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Seller review
Professional and very knowledgeable
over 6 years ago
Professional and very knowledgeable

Jenny recently sold our home. She was very astute with her appraisal, and provided useful tips on staging our property. The market is slow, so it took a few months to sell. During this time Jenny never pressured us to lower our asking price. She also opened our home every single weekend, and followed up every enquiry. We ended up achieving a very good result. Thanks Jenny and team for delivering a first class service to us, and for communicating regularly with us throughout the process. Can’t recommend Jenny more highly

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Seller review
Great Knowledge of the Local Market
over 6 years ago
Great Knowledge of the Local Market

On our first meeting with Jenny we knew she was the agent of choice. With her amicable nature, wide knowledge of the market and good advice of minor maintenance we knew we were in good hands. Jenny is a whirlwind and a get things done kind of person. She is passionate about her job which reflects on her ablility to sell houses. We would recommend Jenny to any prospective seller knowing that she is turning the cogs behind the scenes doing everything to sell your property. Her team are also apt at what they do, whilst keeping us informed and making the whole experience simple and seamless for us.

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Buyer review
Experience with first national john heron
over 6 years ago
Experience with first national john heron

The staff are keen and eager at the beginning prior to closing the deal. Upon settlement, they are reluctant to entertain any queries. They promised to get rid of rubbish left behind by previous owner but that was not done. They agreed to follow up on a missing letterbox key but a week later, the responsibility was pushed to another party.

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Seller review
Professional Advice & Service
over 6 years ago
Professional Advice & Service

Jenny handled our sale very professionally & our house sold in just one week ! The whole process was straight forward and simple thanks to Jenny & her team !

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Seller review
Property Sale
over 6 years ago
Property Sale

I was happy with the service I received from Jenny as I was getting anxious about selling my property until Jenny came along recommended the correct price in keeping with current market trends and sold my property

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Buyer review
ok but pushing
over 6 years ago
ok but pushing

Not a very pleasant experience with her. She was always talking not listening. She kept mentioning one couple trying to buy the property but we highly doubted if this couple exist. This however lifted our offer. She is always in a rush, pushing things. After the first time the owner refused the offer, the second time she didn't even want to present because she just wanted to sell the property asap. Not much helpful. Not recommended this agent.

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Buyer review
professional Services
over 6 years ago
professional Services

Be professional and knowledgeable

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
Seller review
Professional, hardworking, honest and fair. An agent that will go above and beyond for you.
over 6 years ago
Professional, hardworking, honest and fair. An agent that will go above and beyond for you.

Jenny was highly professional and was very helpful throughout the whole process of selling my home. She went above and beyond her role to help me in a very difficult situation. Not only did she have great insight of the local market, she knew exactly what needed to be done to the house to secure the best price. Jenny helped me getting in contact with local tradesmen who were all fantastic and so helpful from the electrician, handyman to the gardener. Jenny went out of her way to get me a great deal for new carpets and when I was in desperate need of having my carpets cleaned she made one phone call and help was there within hours! I had a high end offer after my first home open and the house was sold shortly after! I guess that says it all. I highly recommend Jenny Gauci and her team. Thanks again Jenny for all your help.

Jenny Gauci

Jenny Gauci

  4.7   (265 reviews)
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