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Our reviews

  4.9  
62 reviewsacross 16 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, well-prepared, stress-free process, responsive, friendly, local expert, clear communication.
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Landlord review
Highland Sutherland
3 days ago
Highland Sutherland

Highland Sutherland has been fantastic to deal with. The entire team is professional, efficient, and genuinely cares about their clients. Jasmine deserves special recognition for always going above and beyond. Nothing is ever too much trouble for her, and she consistently provides exceptional service with a positive and friendly attitude. Her communication is excellent, and she always makes you feel valued and supported. Thank you, Jasmine and the team, for making every experience such a positive one!

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Tenant review
Great was easy to get sorted
3 days ago
Great was easy to get sorted

Getting the place was easy thanks to agent

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Landlord review
 Stress-Free Leasing & Exceptional Service in Cronulla!
3 days ago
Stress-Free Leasing & Exceptional Service in Cronulla!

"I cannot recommend Jasmine highly enough! She recently handled the leasing of my apartment in Cronulla, and the entire process was seamless from start to finish. Jasmine’s knowledge of the local Shire market is second to none, and her communication kept me completely at ease the whole way through. She found fantastic tenants quickly and achieved a great rental return. If you are looking for a property manager in Cronulla who genuinely cares and delivers results, Jasmine is the one to call!"

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Landlord review
Congratulations to Alec Calleja and the team at Highland Sutherland
20 days ago
Congratulations to Alec Calleja and the team at Highland Sutherland

Alec and his team successfully found new tenants for my apartment at Cronulla first viewing. I would really like to congratulate Alec and his team for their prompt communication, organization and professionalism. They made the process simple and seamless. Thank you

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Landlord review
On time. Knew their stuff.
29 days ago
On time. Knew their stuff.

They were very keen to come and inspect my unit after it was renovated. It took them only one week to have it rented out to a very good tenant and at right rental amount $$.

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Tenant review
Efficient, friendly and helpful.
about 1 month ago
Efficient, friendly and helpful.

Communication is very good. Advice is sound. Consistently professional and helpful. Thank you for the great service Brad and Teagan!

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Tenant review
Disappointing experience and lack of support
about 2 months ago
Disappointing experience and lack of support

Unfortunately, our experience with Highland Sutherland was not as positive as we had expected. As new tenants moving into the property, we received very little guidance regarding basic utilities such as electricity, gas, water and internet/NBN. We had to work out most of these arrangements ourselves Overall, the process felt quite transactional and impersonal. Communication was generally polite, but we did not feel particularly supported during the move-in process. Compared with our previous experience renting through another agency, this experience has unfortunately been much less smooth and reassuring. We hope the level of communication and support for new tenants can be improved in the future.

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Landlord review
The professionalism and dedicated services provided by Sheilla Hancock are fantastic.
about 2 months ago
The professionalism and dedicated services provided by Sheilla Hancock are fantastic.

All the above key areas in the services provided by Sheilla Hancock are outstanding, and go beyond, to ensure that the Client is fully satisfied with his objectives, and also go beyond that, by suggesting further inputs which will enhance the Client's goals.

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Landlord review
Fabulous and professional service on all aspects of letting process.
2 months ago
Fabulous and professional service on all aspects of letting process.

Brad and his team are standouts in the property management experience. Market knowledge is spot on and their attention to detail is second to none that I have found in our many years of letting properties.

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Tenant review
Exceptional service and care
2 months ago
Exceptional service and care

I found both Layla and Jasmine incredibly easy to talk to. They were friendly, approachable and genuinely took the time to listen to my needs and answer all of my questions when showing me the rental property. Their communication and professionalism were excellent, and I felt very comfortable dealing with them throughout the process. They were both helpful, knowledgeable and made the whole experience easy and stress-free. I couldn’t have asked for better service and would highly recommend Layla and Jasmine to anyone looking for friendly, professional and attentive real estate agents. They are a credit to the agency!

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Tenant review
Title: Smooth Experience from Start to Finish
2 months ago
Title: Smooth Experience from Start to Finish

Highland Sutherland made renting through them a genuinely positive experience. Communication was excellent — prompt, clear responses and regular updates meant I was never left chasing information. Everything was handled professionally, from the inspection through to signing, with no delays or surprises. A special mention for the extra services offered, like helping connect utilities — it made moving in an absolute breeze. I'd happily recommend them to anyone looking to rent.

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
Tenant review
Wonderful service
3 months ago
Wonderful service

Fantastic agent! Extremely helpful, friendly and efficient throughout the whole process. Communication was excellent, and nothing was ever too much trouble. Made everything easy and stress-free. Highly recommend!

Highland Sutherland

Highland Sutherland

  4.9   (1201 reviews)
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