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  5  
142 reviewsacross 35 different locations, showing 12.
Seller review
Her professionalism and dedication truly exceeded my expectations
over 2 years ago
Her professionalism and dedication truly exceeded my expectations

I appointed Luna as my agent for renting and sale of my property. She and her team are very professional and take care everything well. They efficiently manage all aspects of the process and promptly address any emergencies with expertise. I am thrilled with the sale result and couldn't have asked for a better agent to represent me. I will not hesitate to recommend Luna's services to anyone in need of a top-notch real estate agent.

Luna Moon

Luna Moon

  4.9   (36 reviews)
Seller review
Amazing Agent
over 2 years ago
Amazing Agent

We had fantastic experiences with our agent Ricky. He is the most knowledgeable and dedicated professional in the business. He answers questions even after work hours. Highly recommended to everyone who is interested in selling their properties. Efficient and effective!

Ricky Chung

Ricky Chung

  5   (56 reviews)
Seller review
Amzing start to finish
over 2 years ago
Amzing start to finish

The communication and professionalism was always there for this agent but the strategy was amazing, the poor agent had a hard time due to seller hounding. The agent was paitent enough to be stay professional and kept going for the buyers to sell my property! Amazing finish line we had! Thank you Liah!

Liah Kang

Liah Kang

  4.9   (27 reviews)
Seller review
Thank you
over 2 years ago
Thank you

The best agency ever!!

Luna Moon

Luna Moon

  4.9   (36 reviews)
Buyer review
Jamie is friendly, approachable and managed the process well.
over 2 years ago
Jamie is friendly, approachable and managed the process well.

Jamie walked me through not only the apartment but the building facilities too which was going above and beyond. She was kind and made it easy to ask questions. As this is my first home, I am new to the process, but Jamie walked me through it. She was always honest and thoughtful.

Jamie Zhang

Jamie Zhang

  5   (23 reviews)
Buyer review
pretty good
almost 3 years ago
pretty good

Extraordinary professionalism

Luna Moon

Luna Moon

  4.9   (36 reviews)
Buyer review
Fantastic Service
almost 3 years ago
Fantastic Service

First impressions counts as in this case with Luna and her team at Homeplus Property Group. Luna and her team always acted professionally and took my queries and concerns as a top priority. Always received the utmost Service where things are performed accurately and efficiently.

Luna Moon

Luna Moon

  4.9   (36 reviews)
Buyer review
Professional and trustworthy
almost 3 years ago
Professional and trustworthy

Luna and the team at Homeplus Property Group has been an absolute pleasure to deal with. They are professional, trustworthy and issue free joy to work with and seamlessly works with both parties to come to a win win situation. I was always well informed and everything was always performed efficiently and with the utmost care. I can't recommend enough of Luna and her team.

Luna Moon

Luna Moon

  4.9   (36 reviews)
Seller review
Better than market expectation
almost 3 years ago
Better than market expectation

Luna, at our request, marketed the home in a higher category than had been suggested by an earlier agent. There was competing interest at the higher range, and we achieved a sale price above the top end of the previous agent's estimate. She has been nice to deal with, and all communication has been timely and effective. Photos and advertising were startlingly good and overall fees very competitive. We highly recommend her as your agent.

Luna Moon

Luna Moon

  4.9   (36 reviews)
Seller review
Helpful, Kind, Reasonable
almost 3 years ago
Helpful, Kind, Reasonable

I have sold my property with her help. She has good management skills and helped me a lot to communicate with the seller.

Liah Kang

Liah Kang

  4.9   (27 reviews)
Buyer review
Terrible experience!
almost 3 years ago
Terrible experience!

It was my first home buying journey but it wasn’t as smooth as I expected. One really need to do the homework well and be fully prepared in all aspects of home-buying process. In my case I checked the house couple of times but once settlement was done found out that there was a issue with hot water tank and had to live without hot water on peak winter for 5 days (with two school going kids) until I finally managed to get a authorised technician after making heaps of calls here and there. So my whole point is that ,during house inspection I checked the hot water and questioned the agent but told me that the hot water is off as no tenant was living at that time. And when I moved in I turned on the hot water and the the story was different. No hot water! So I am not sure if the agent just lied to me or the agent just assumed it was fine and reassured me saying it’s working. The agent was a bit rude later when I reported the issue and told me they can’t really tell if I did something to the machine . That was really sick! Anyways, the owner refunded 50% of the cost incurred by me to fix the tank through the agent. I appreciated that. To sum up, from day one into the process of inspecting and buying that house I didn’t get a good vibe with the customer service and it was a bit of a stressful journey later.

Luna Moon

Luna Moon

  4.9   (36 reviews)
Buyer review
The best choice ever made with this agent
almost 3 years ago
The best choice ever made with this agent

Great unit with a great value, moreover, Liah made everything so easy throughout the process, She has been amazing and replying to all my questions I had eventhough I had no knowledge or experience whatsoever. Are you first home buyer ? or looking for the investment house? Go with Liah!!

Liah Kang

Liah Kang

  4.9   (27 reviews)
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