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Our reviews

  5  
188 reviewsacross 39 different locations, showing 12.
Seller review
Highly Recommend Alessio
over 5 years ago
Highly Recommend Alessio

Highly recommend Alessio to anyone considering selling their property. He was extremely professional and honest every step of the way with providing buyer feedback. He sold our property in 4 weeks and the process was stress free. The marketing campaign was very effective and the final result was outstanding.

Alessio Scivetti

Alessio Scivetti

  5   (146 reviews)
Seller review
Best Agent in Sydney
over 5 years ago
Best Agent in Sydney

Ben Horwood was exceptional during our sales experience. He managed the negotiations professionally and kept us updated every step of the way. We sold for at least 10% above our market expectations and the exchange was then handled at speed. I would recommend Ben as the only agent to use in the Concord and Inner West area. He’s a realist who prides himself on getting the best result for all of his clients. The team who managed our property while it was tenanted have never let us down. Horwood Nolan is the pick of the agents for Concord and surrounds. Thanks Ben! Appreciate all the help.

Ben Horwood

Ben Horwood

  4.8   (39 reviews)
Buyer review
Seamless Journey
over 5 years ago
Seamless Journey

There are no words to express my huge gratitude to Alessio for the advice you provided and for being so accommodating and responsive to all the requests regarding the properties I viewed and particularly the property I bought. I appreciate the timeliness and the detail of replies to the queries, and the suggestions on how to turn a house into home. I was very nervous buying my first home, and you helped to make this journey seamless and exciting.

Alessio Scivetti

Alessio Scivetti

  5   (146 reviews)
Buyer review
Great and easy
over 5 years ago
Great and easy

It was easy and smooth

Ben Horwood

Ben Horwood

  4.8   (39 reviews)
Seller review
Outstanding
over 5 years ago
Outstanding

A huge thank you to Ben and the team at HorwoodNolan. Not only did they offer outstanding representation for our listing but they also proved to be honest, trustworthy and straightforward during the whole process.

Ben Horwood

Ben Horwood

  4.8   (39 reviews)
Seller review
The support staff saved the day.
over 5 years ago
The support staff saved the day.

Ben seemed nice enough and professional, when we engaged him for the sale of our house. We had a realistic idea of what our house was worth and he encouraged us to go higher. We ended up getting closer to what we thought! The house sold very quickly and I had to be firm with Ben as he was wanting me to drop past my minimum, I was not impressed as he had marketed it higher than we thought it was worth. After the negotiations and the agreed price being met. We did not hear from Ben again. The contract signing and running around was all done by Allessio his associate and this was a marathon as it didn't get signed until around 10.30 to 11pm on the Friday night. Ben said he would contact us on the Monday, we have not heard from him since that Friday. Which we are both very disappointed. We felt he was more interested in what the buyer wanted and not our needs and didn't take the time to show all the features of the property. The support staff we all very good very good and all dealings with them was great. Lily was gem. But we were very disapointed with Ben and his level or lack of service. After all we had engaged Ben as our agent not his support staff.

Ben Horwood

Ben Horwood

  4.8   (39 reviews)
Seller review
Exceptional experience !
over 5 years ago
Exceptional experience !

Can’t speak more highly of Ben and the team at Horwood Nolan. After making the decision to sell our home during COVID we knew we were in good hands from the start. Ben’s positive attitude and professionalism, combined with his knowledge of the local market and reputation resulted in a stress free sale during what could have been a difficult time to sell. We’re so happy with our result ! A huge thank you to Ben and his team. We’d thoroughly recommend Horwood Nolan if you’re thinking of selling.

Ben Horwood

Ben Horwood

  4.8   (39 reviews)
Buyer review
So professional we decided to sell our home with Ben!
over 5 years ago
So professional we decided to sell our home with Ben!

Ben Horwood is a very approachable and helpful real estate agent. Our experience throughout the purchase of our new home turned out to be a memorable experience. It was a tense time for us as we were waiting on the approval of our finance which took almost a month due to COVID despite having our hearts firmly set on this property. We registered on auction day but were very fortunate that the auction result passed-in, so we were not forced into a impulse purchase we could have regretted prior to finance approval. It went in our favour and although real estate agents work for their vendors to get the best possible result, we were really impressed by Ben's willingness to negotiate a sale at a fair price. Ben was a gentleman throughout negotiations, his communication skills were on point and he was very patient despite bombarding him with questions and demands. He was very responsive to our calls, messages and flexible with requests to access the house after hours for inspection. Despite our first 2 offers being refused by the vendors we never felt uncomfortable with sales tactics, arrogance or aggression, just a professional attitude and friendly, sound advice. Once we had agreed on a price with the vendors, Ben negotiated a 5 day cooling off period to which both parties agreed to. This took the pressure off both parties and enabled us enough time to sort our finance. We got our new home and the vendors got their sale! We were so impressed by Ben's professionalism, knowledge and approachable nature that we decided to sell our house with Horwood Nolan which is also the best decision we could have made. We have posted a seperate review on the sale of our home in North Strathfield. We bought a new house and sold our home of 11 years with Ben in the space of a month and cannot recommend his services enough. Communication, sound advice based on knowledge & experience, impeccable service from all the staff. Thank you Ben and the Horwood Nolan team!

Ben Horwood

Ben Horwood

  4.8   (39 reviews)
Seller review
A flawless experience with Ben Horwood
over 5 years ago
A flawless experience with Ben Horwood

Selling our house during COVID was risky. Given the fact we had already purchased elsewhere we needed a result, and a good one. What was initially a very nervous excercise turned out to be a positive experience with Horwood Nolan. Ben Horwood's guidance and expertise was paramount throughout our sale process. His no-nonsense professionalism is a breath of fresh air. He worked tirelessly to get a result from the moment we engaged his services, and we can honestly say that we owe our fabulous sale result to him and his team. Communication is the key. Our home is our most valuable asset, and Ben kept us informed daily about enquiries, potential buyers and open home results. He took every single call throughout our campaign and was always open to discuss the progress of our sale and give us sound, unbiased advice. We never felt pressured into making spontaneous decisions relating to the sale or our expectations. Ben was "on" from the moment we engaged with him and he didn't let us down for a second. He was punctual at every open home and we felt that he was working hard to help us achieve our goal. Auctions can be stressful, and although Ben suggested it was the best option to obtain our desired result, he was aware of our situation and our preference of selling prior to auction if the right offer came along. Ben is at the top of his game. He identified a potential buyer and kept us informed of where we were at at every stage of negotiating with buyers. He worked his magic and got us the result we desired! What was going to be a month long campaign with an auction turned into a sale within 10 days of listing our home at a dream price. We are ecstatic with the result and given the economic climate due to COVID it makes it even more remarkable. Entrusting Ben Horwood with the sale of our home was the best decision we could have made. We would like to thank Ben and his team at Horwood Nolan for their outstanding professionalism and service.

Ben Horwood

Ben Horwood

  4.8   (39 reviews)
Seller review
An unsurpassed experience with Ben Horwood and the Horwood Nolan Inner West real estate team
over 5 years ago
An unsurpassed experience with Ben Horwood and the Horwood Nolan Inner West real estate team

Ben Horwood and his team at Horwood Nolan are very experienced. Their knowledge of the Inner West is unsurpassed, both as a managing agent and as selling agent. Ben is straight talking, honest and realistic on the prevailing market conditions and expectations on sale price both for the vendor and buyer. Acting for the vendor, Ben and his team were in constant excellent communication during the marketing campaign and truly did their best. Unsurpassed service. I highly recommend Ben and his team and would not hesitate to utilise his services again.

Ben Horwood

Ben Horwood

  4.8   (39 reviews)
Buyer review
Great dealing from start to finish!
almost 6 years ago
Great dealing from start to finish!

Alessio was great to deal with from start to finish during our recent house purchase. He helped the sale move along with ease and went that extra mile to arrange multiple visits and access after settlement. Nothing was too much trouble for Alessio and we will be calling on him again in the future.

Alessio Scivetti

Alessio Scivetti

  5   (146 reviews)
Buyer review
Local knowledge and a passionate team
almost 6 years ago
Local knowledge and a passionate team

During all our interactions, Ben Horwood and team were responsive, knowledgeable, and friendly. Ben combines a deep understanding of the inner west property market with a willingness to go the extra mile on behalf of clients - a class act.

Ben Horwood

Ben Horwood

  4.8   (39 reviews)
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