Team was able to list and re-lease my property in under a week after the tenants broke lease early.

Image Property Aspley

star   4.9   (826 reviews)

We engaged with Kirsty form Image Property early on before purchasing an investment property from out of state. Kirsty has been absolutely Amazing through the entire process, organizing repairs, prompt communication and locked in a tenant within a week of advertising. We wound definitely recommend Kirsty to everyone!

Image Property Aspley

star   4.9   (826 reviews)

I've been really happy with the level of service from Image & Gracie Walker. Gracie is responsive and very clear in her communication. Most importantly, she gives me the piece of mind that the property is being looked after and doing well.

Image Property Aspley

star   4.9   (826 reviews)

Dear Sophie Dale, I would like to sincerely thank you for your assistance and professionalism in leasing my investment property. I appreciate the time and effort you put into marketing the property, coordinating inspections, and keeping me informed throughout the process. Your advice and responsiveness made the leasing process smooth and efficient, and I am pleased with the outcome. Thank you again for your support and dedication. I look forward to continuing to work with you on the management of the property and future opportunities.

Image Property Aspley

star   4.9   (826 reviews)

Best team to work witb managing your investment property! Special thanks to Jodie and the team for getting works done in the property and seeing through the campaign and signing on of new tenants during the Christmas/NY break.

Image Property Aspley

star   4.9   (826 reviews)

A team that really cares. Attention to detail and did a great job finding a suitable tenant. I would recommend!

Image Property Aspley

star   4.9   (826 reviews)

easy to deal with and secure the best price for our property

Image Property Aspley

star   4.9   (826 reviews)

We’ve had a great experience with Image Property Aspley. From start to finish, the team has been consistently responsive, proactive, and very considerate in their communication. They followed through on actions, kept us well informed, and were always clear, respectful, and helpful in their approach. Overall, their professionalism and approachable manner made a big difference, and we would happily recommend Image Property Aspley to others looking for a reliable and thoughtful property management team.

Image Property Aspley

star   4.9   (826 reviews)

Kirsty is hands-down the most dedicated agent I have ever worked with. Her work ethic is incredible—she is always responsive and proactive. She has a unique talent for solving challenging tenant situations and has a deep expertise that you won't find elsewhere. She protects my property and my interests with fierce dedication. Five stars isn't enough!

Image Property Aspley

star   4.9   (826 reviews)

The tenant vacated the property in December, which is understandably one of the busiest and most challenging periods due to higher vacancy rates. From about a month prior, frequent and accurate updates were particularly important during this time. While weekly updates were provided, many key details were not proactively communicated. For example, essential information such as whether the previous tenant vacated the property without issues and whether all keys were returned was not clearly confirmed upfront. I often had to follow up myself, and even then, the responses were brief and partial, such as simply being told the tenant had vacated on time. Clarification regarding whether the tenant left without issues was only provided almost two weeks later. Additionally, although I was initially informed that there was no damage, it later became apparent that there was damage, and it was also discovered that not all keys had been returned by the previous tenant. Unfortunately, these were matters I had specifically asked about in advance, yet they were omitted from earlier updates. During the process of securing a new tenant, communication gaps continued. In many instances, only part of my questions were addressed in email responses, which required me to follow up repeatedly for clarification. While I could see genuine effort from the property manager to respond promptly and remain engaged, the lack of detail and completeness in communication led to avoidable misunderstandings. Overall, although I appreciate the effort and responsiveness shown, there is significant room for improvement in terms of attention to detail and proactive communication. These issues resulted in unnecessary frustration and stress, and clearer, more thorough communication would greatly improve the experience.

Image Property Aspley

star   4.9   (826 reviews)

People at imagine property have been doing a excellent job in the last 3 years of managing our property. They are on top of everything and make our life easier by making the complex simple. As well as being very responsive. A fantastic partner for our property management.

Image Property Aspley

star   4.9   (826 reviews)

I have been very impressed with Image Aspley due to their commitment to finding the right tenants for my unit in Zillmere. Updates were sent every few days with a detailed breakdown of the applicants and their suitability for my type of unit. In the end, I was more than pleased with the outcome and Image were able to sort through the applicants with the view of finding the very best match. I would highly recommend this service for any future clients.

Image Property Aspley

star   4.9   (826 reviews)