This was our first investment property, so we had a lot to learn and weren’t sure what to expect. Alexia helped us understand how it all works and made the whole process feel straightforward. She’s thorough and stays on top of the little details, so we don’t have to chase things up or worry about the day-to-day management. It’s a real peace of mind knowing our property is in good hands. We’d happily recommend Alexia, especially to anyone renting out their first investment property.

Image Property Gold Coast

star   4.9   (195 reviews)

This agency and experience of applying for a rental stood out amongst the 50 + rental inspections I attended looking for a new home. They were considerate and professional, friendly and thorough. Many of the property managers I dealt with whilst looking for a property were extremely rude and seemed disinterested and put out for having to do their job. Image Property have been wonderful to deal with from inspection, application process and ongoing support. As a homeowner myself, I would recommend them to owners looking for competent agents.

Image Property Gold Coast

star   4.9   (195 reviews)

Venessa and Andrea were incredibly helpful and patient with getting our flat organised. They helped us every step of the way and were very quick to help us with any queries we had. They provided a brilliant service. Their help was greatly appreciated and we couldn’t be more grateful.

Image Property Gold Coast

star   4.9   (195 reviews)

She was very helpful

Image Property Gold Coast

star   4.9   (195 reviews)

We were originally going to sell unit but after discussing current market trend, we were advised to maybe rent for the moment. David, Alexia and Sarah were amazing in helping to guide us through the process. Always professional and always available. Would definitely recommend to anyone looking for reliable and professional agents, whether selling or renting.

Image Property Gold Coast

star   4.9   (195 reviews)

Excellent communication

Image Property Gold Coast

star   4.9   (195 reviews)

I had to deal with Beau Zraikat for some paperwork for my property, and he was amazing from the beggining. I’ve never had such a nice experience with a real estate property manager as I had with him. He is very proactive and looked after us in a very good way. I could clearly saw that he cares about the job and he is doing an amazing job with customers. I wish everyone worked like him in this industry. Thank you for the quick help Beau!

Image Property Gold Coast

star   4.9   (195 reviews)

I've been really happy with the property management team at Image Property Gold Coast for my Mermaid Beach property. The team has been responsive and organized from the start, handling tenant applications and body corporate coordination smoothly. Communication has been clear and proactive throughout the settlement and lease-up process. Would recommend to anyone with an investment property on the Gold Coast.

Image Property Gold Coast

star   4.9   (195 reviews)

So far, our experience with Image property has been very smooth! We’ve had great communication throughout the application/approval process and even to picking up the keys!

Image Property Gold Coast

star   4.9   (195 reviews)

Leased my first apartment with Image Property Gold Coast. Being the first time applying for any property, I felt sometimes that I got lost in the process & next steps. That would be my only concern, which was around following up with my agent a few times in order to organise my interstate move and just to fully understand what to do next and where to go. Other than that, was a good experience. Still have some hiccups to be resolved around my parking allocation but mostly to do with the apartment itself.

Image Property Gold Coast

star   4.9   (195 reviews)

We moved into the property expecting it to have been properly cleaned and prepared for new tenants, but on arrival we found a number of cleanliness issues, including faeces left in the toilet, a pregnancy test out by the hot water cylinder, toothpaste residue, dirty floors and windows, a dirty dishwasher that doesn’t even work, unemptied bins with a large number of flies/maggots, and fruit flies throughout the property, honestly I could go on. We also discovered a number of maintenance and safety concerns after moving in. What has been particularly disappointing is the lack of acknowledgement and accountability when these issues have been raised with the property manager. We have tried to communicate respectfully and give the agent an opportunity to address our concerns, but we have not felt that they have been taken seriously. As tenants, we understand that properties aren’t always perfect, but we do expect a property to be reasonably clean and maintained when we move in, and we expect our concerns to be acknowledged and dealt with professionally. Extremely frustrated and disappointed.

Image Property Gold Coast

star   4.9   (195 reviews)

We have been using Image Property in Palm Beach to manage our two properties since they commenced trading at that location. We have always found them to be extremely knowledgeable, professional and on top of their game. In particular our rental manager Alexia has always gone above and beyond to ensure we receive the best possible outcomes - not only for ourselves but also for our tenants who are just as important. We would have no hesitation in recommending this organisation and particularly Alexia to those seeking a reliable and professional organisation.

Image Property Gold Coast

star   4.9   (195 reviews)