I have been very impressed with Jack so far! He was very prompt following the unscheduled departure of our long term tenants, arranging advertising and inspections with a very quick renewal. He also organised a virtual work through for us as landlords, which was very welcome. Still very happy with image and looking forward to continuing to grow our portfolio with image over the years to come.
Image Property Aspley
I've been with image property for years and couldn't be happier. Recently dealing with Jack who was able to consult me on setting the best price and what is happening in the local SE QLD market. Communication is also 10/10 and really gives me peace of mind.
Image Property Aspley
Our property has suffered due to the lack of management and regular thorough inspections. Our property was left extremely damaged. The bond will not cover the damage and should of been resolved earlier. The tenants were allowed to stay in our property that they didn’t maintain to standard. The lawns were overgrown (knee height grass), holes were made in the wall, the door was chewed from the dog, carpet was ruined and smelt (needed replacing) from animal in the House, the floors were scratched, lights broken and the list goes on. This was only looked at and flagged when they handed the keys in. This should of been brought up at an inspection earlier on. We trusted the agent to do the inspections which were clearly not done properly. We pay a management fee weekly but the property was not managed. I’m disappointed that we are left with the mess. This was our home that we left neat, tidy and presentable only to walk through it to see it had been destroyed and misused. The carpets need replacing, door needs to be replaced and holes need repairing all of which we may be out of pocket for. We are hopeful that with new management the problems can be resolved and we don’t have to come across the same issues we have been faced with previously.
Image Property Aspley
I couldn't be happier with Image and they way that they have managed my rental properties for the past 3 years.
Image Property Aspley
Really pleased with all the services the Aspley team has been able to provide since we started renting our property in Mid 2021. The team has collectively a lot of experience and is very proactive to service not just me as a landlord but also my tenants and that balance is super important and what makes them so great.
Image Property Aspley
I have dealt with image property for awhile now and I could not fault them. The team is excellent with communication, updates and market knowledge. Shanae is fantastic, if she can’t get hold of me on the phone she will leave a voicemail and drop an email, this gives me a chance to get back to her especially with the hectic life. She keeps me up to date with any maintenance issues , prompt leasing and renewal. It’s always a relief to know that someone is working so hard and really dependable
Image Property Aspley
I have found Kayla always very professional in all matters. Returns calls as soon as possible.
Image Property Aspley
We are a family group with several rental properties and Natalie has been outstanding in keeping everyone well informed and in the "loop". Access to PropertyMe is a bonus and works trouble free. Can highly recommend this agency, they are professional, thorough and efficient.
Image Property Aspley
First time investor and Image Property was recommended to manage my property. Dealing with Kirsty and Kahlia has been very easy. Would definitely recommend Image Property as they have been easy to deal with and very professional in their dealings with me.
Image Property Aspley
Sam and the Image Property team have been outstanding in managing my property, repairs and tenant changes.
Image Property Aspley
We have 3 investment properties managed by image. They have never over promised but they have always over delivered. They are professional and communication is seamless. I highly recommend them as an agency.
Image Property Aspley
Our property manager is Samantha. She has been very helpful to us in terms of suggesting the plan of action when it comes to damages done to property by tenants and rent defaults. We always feel confident that she has our best interests in mind. She is also very proactive in communicating with us which i find extremely important. I would certainly recommend Image Property to others based on the service we receive from Samantha
Image Property Aspley
