My experience with image property has been good. We applied on the Friday and were accepted on the Monday and received keys within two, very efficient. Move in has been smooth and fast replies to emails.
Image Property West End
We highly recommend Jessica and team at Image Property for their professionalism and invaluable service in managing our rental property. Jessica keeps us informed about any lease renewals, tenant changes and maintenance issues well in advance, and is proactive in dealing with any matters that require attention. We thank her and the team for their invaluable service in managing our rental property.
Image Property West End
Zara at Image is an exceptional rental real estate agent. She manages listings proactively and efficiently, responds promptly to inquiries, and streamlines the leasing process from start to finish. She has a very friendly and approachable manner, is a fabulous communicator and is always keeping us informed of all the necessary information regarding our property. I would highly recommend Zara for anyone looking to lease their property in greater Brisbane region.
Image Property West End
Zara handled the leasing of the properties with a strong balance of professionalism and attention to detail. Her communication was excellent, and she maintained clarity and responsiveness throughout the process. The care taken to ensure the right tenants were selected reflected a high standard of due diligence. Zara’s structured and calm approach made the process smooth and effective, particularly given the complexity involved.
Image Property West End
Zara consistently demonstrated a high level of professionalism throughout the leasing process. Her communication was clear, timely, and proactive, ensuring all stakeholders were well informed at each stage. The diligence applied in assessing applicants and securing suitable tenants was thorough and well considered. Zara managed a complex process efficiently and delivered a strong outcome with minimal disruption.
Image Property West End
Working with Emily is like working with a friend. She is just so easy to approach, easy to talk to, making communication a pleasure. For this reason we work through problems quickly and efficiently and feels very much like we are a team, with the same goals in mind. I love the fact she will jump on the phone and call me to sort something out. Emily recently secured new tenants for flat 7 without a glitch or a long waiting period. This is something that is very important to me and so what more can I say than thank you Emily. I enjoy working with you. Kind regards Michelle
Image Property West End
Image West End had excellent communication. The house was presented and marketed well and let withing the first 2 weeks of going to market.
Image Property West End
We engaged Ian Jung to find a suitable tenant for our brand new apartment. Ian was responsive and always went the extra mile to maximize our prospects of success. Hard working, diligent and very pleasant to deal with - our experience with Ian has been first class.
Image Property West End
Booked a house inspection, drove 13 hours to see our house and no one was there. No called or emailed to cancel this meeting. When we rang the main office, they couldn’t get hold of anyone from west end branch. The house was filthy, when it should have been cleaned PRIOR to house viewings. House looks rundown screen windows broken, sine blinds torn, visible door marks from previous owners but was NOT communicated to us at all.
Image Property West End
my property manager understand what i need and also very helpful in getting what i need from the agent as well as from the tenant.
Image Property West End
Our Property manager Kandace is awesome. Recently we had tenants request to move out of our place well ahead of the lease agreement. They where struggling with keeping up with the rent due to individual circumstances, somewhat out of their control and with the assistance of Kandace, they where able to pay their rent and we where able to assist them out and obtain new tenants very quickly. The process which could of been an absolute headache was very smooth, because of the way she managed the situation. Correspondence was quick and concise, she went over and above expectations contacting me on her days off to ensure we felt supported and got the result we where looking for, which we did. I would recommend Kandace to anybody looking for a great property agent.
Image Property West End
Ian Jung was a pleasure and excellent to work with when setting up our first investment property. Ian provided excellent strategic outlook, with displays of great communication along the journey and property manager advise as we went through the process of tenanting our first investment property. We look forward to working with Ian and the team at Image Property to continue providing best service to current and future tenants in our portfolio.
Image Property West End
