Unprofessional

Booked a house inspection, drove 13 hours to see our house and no one was there. No called or emailed to cancel this meeting. When we rang the main office, they couldn’t get hold of anyone from west end branch. The house was filthy, when it should have been cleaned PRIOR to house viewings. House looks rundown screen windows broken, sine blinds torn, visible door marks from previous owners but was NOT communicated to us at all.