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  5  
416 reviewsacross 50 different locations, showing 12.
Seller review
Excellent customer service, knowledge of the market and overall strategic approach
about 1 hour ago
Excellent customer service, knowledge of the market and overall strategic approach

Vanessa and I were extremely pleased with everything Johnathon and Rob have done for us in selling our unit. They went the the extra mile for us and it was appreciated. Their selling strategy, communication to buyers and to us was professional and timely. I will be recommending them to friends and family in years ahead Craig and Vanessa

Jonathan Charles

Jonathan Charles

  5   (156 reviews)
Seller review
Full service including property preparation through to successful sale
2 days ago
Full service including property preparation through to successful sale

Jonathon provided outstanding service in helping us prepare our home for display and sale. His tradesmen did an excellent job and were always within budget quoted by Jonathon. Jonathon was very pragmatic and forthright with his advice to us when closing out the sale of our home in a challenging market. We couldn't be more satisfied with the outcome.

Jonathan Charles

Jonathan Charles

  5   (156 reviews)
Buyer review
Excellent person with such a neutral and honest mind
4 days ago
Excellent person with such a neutral and honest mind

You won't be disappointed for 100% sure! He was exactly the best ever person who we'd been after when it comes to the quest for a seamless and trustful agent and staff. He was always contacting us in a timely manner with no hassle. He is well communicator with a plain word, and has high degree of Canberra housing market knowledge, which helped a lot decide to purchase this unit. In terms of professionalism, his business demeanour, attire and pretty much every aspect we reckon are, we'd say, top-notch. We are not exaggerating, but seriously we've never ever seen such a role model for the entirety of ACT property agent. Property wise, we will definitely ask him when we need some help in the future.

Nicholas Jacob

Nicholas Jacob

  5   (117 reviews)
Seller review
Thoroughly professional and highly proficient. Excellent overall experience. 10/10. Brilliant.
5 days ago
Thoroughly professional and highly proficient. Excellent overall experience. 10/10. Brilliant.

The circumstances of my case were uniquely complicated and there were many conditions of sale making the task far more difficult than a standard clients requirements would normally entail. I found dealing with Johnathan Charles and Robert Burns from Independent real estate extremely reassuring and positive. I was impressed by the work ethic and enthusiasm shown in relation to My situation and the pressure of time constraints placed upon the Independent real estate team. I was treated respectfully and left feeling whole heartedly satisfied with the teams performance. I can state with absolute certainty that Robert Burns went above and beyond measure to ensure that I was informed of any progress swiftly and efficiently. I have no concerns or doubts with the professional manner in which the team at Independent real estate dealt with the task of securing the best possible outcome financially speaking and I would instantly recommend Robert Burns and Johnathan Charles from Independent real estate without hesitation. The warm and friendly demeanor displayed to Me felt incredibly comforting in an otherwise stressful situation and I truly appreciated the personal respect extended to me by Robert Burns who as I previously mentioned went far above and beyond measure to ensure my satisfaction in all aspects of the sale. I will always be thankful for the endless efforts and understanding I received. I am happy to give my highest recommendation to anyone regarding Robert Burns, Johnathan Charles and the team at Independent real estate.

Jonathan Charles

Jonathan Charles

  5   (156 reviews)
Buyer review
I didn't meet Jonathon, I dealt with Robert Burns. Comments reflect Robert in this rating.
13 days ago
I didn't meet Jonathon, I dealt with Robert Burns. Comments reflect Robert in this rating.

Robert initially provided information around the history and circumstances surrounding a more complex sale and some of the hurdles carried out and potentially those ahead. He communicated regularly, clearly and relevant to the sale and progress concerning the sale conveyancing.

Jonathan Charles

Jonathan Charles

  5   (156 reviews)
Seller review
Best agent I’ve ever dealt with!
25 days ago
Best agent I’ve ever dealt with!

Nicholas was a great communicator right from our first contact, he gave my partner and I great advice about the current market and what to expect once our apartment went live on the market. It was clear from the beginning about his extensive knowledge about the area (Phillip) giving us all the info on recently sold properties and where ours sat compared to them. It was no surprise when he called after the first open home to let us know he had found a buyer at full asking price! Looking forward to working with him again in the future.

Nicholas Jacob

Nicholas Jacob

  5   (117 reviews)
Buyer review
Honest with personality and integrity
27 days ago
Honest with personality and integrity

Andrew is very approachable, with excellent demeanour demonstrating honesty, flexibility and cooperation. Andrew’s expertise enhanced the smooth transition of the offer through to the sale . As an interstate buyer , I have experienced a very cooperative and trusted approach which has assisted in the success of a pleasant buying experience . Definitely would recommend for assistance with regards to buying a property.

Andrew Nelson

Andrew Nelson

  5   (26 reviews)
Buyer review
Mastery and knowledgeable.
30 days ago
Mastery and knowledgeable.

We highly recommend Nick Jacobs to anyone looking to buy a home. He is professional, extremely responsive and possess a deep knowledge of the market. He handled every detail of our transaction seamlessly, making what is usually a stressful process completely painless. We had a lot of questions and Nick was incredibly patient, knowledgeable and attentive to our needs. He helped us navigate a competitive market and ultimately secure our dream home. The dedication and expertise he brought to the table was amazing and made all the difference. Five Stars.

Nicholas Jacob

Nicholas Jacob

  5   (117 reviews)
Seller review
Thank you Mark Wolens and team for your care and efficiency.
about 2 months ago
Thank you Mark Wolens and team for your care and efficiency.

From our first meeting with Mark Wolens it was clear that he would be 'our man' to sell our much loved home. So impressed with his level of experience and knowledge of the market. His respectful and considerate manner made me feel we were in very safe hands especially whilst I was negotiating some extra life challenges. Mark always responded within minutes when I had a question. We are very grateful to Mark for achieving such an agreeable outcome for the sale of our property.

Mark Wolens

Mark Wolens

  5   (117 reviews)
Buyer review
What a pleasant man Mark is. Very helpful, answered all questions clearly.
about 2 months ago
What a pleasant man Mark is. Very helpful, answered all questions clearly.

Mark was very accommodating with our needs for out of box viewing times. We felt heard and all our questions were answered clearly and efficiently. Very attentive during the entire buying process. Highly recommended.

Mark Wolens

Mark Wolens

  5   (117 reviews)
Seller review
A fantastic experience for first time sellers
about 2 months ago
A fantastic experience for first time sellers

As first-time sellers, we couldn’t have asked for a better experience than the one Nicholas provided. From our very first meeting, he made us feel supported, informed, and confident throughout the entire process. He took the time to explain every step in detail, ensuring we always understood what was happening and what to expect next. We particularly appreciated Nicholas’ positive and upbeat nature, as well as his honesty and transparency. He was realistic about our property and the current market, which gave us confidence that we were receiving genuine advice. His genuine and honest approach made it easy to trust his advice throughout the entire process. Nicholas’ communication was excellent throughout, and he was always available to answer questions and keep us updated. Nicholas took much of the stress out of selling by guiding us through the process. His professionalism, flexibility, and dedication helped us achieve a great result, and we are incredibly grateful for his support. We thoroughly enjoyed working with him and would highly recommend Nicholas to anyone looking to buy or sell a property.

Nicholas Jacob

Nicholas Jacob

  5   (117 reviews)
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