Ernest is professional with rich knowledge. He provided useful and objective information for us to make decisions. He was always friendly and patient to answer any questions and help us complete the settlement.
Ernest Towle
Great experience. Nice people to deal with. Thanks for your service.
Ernest Towle
Fiona was so easy to work with and we love the experience of buying a house from her. She was so accommodating and let us have a private inspection. She was knowledgeable about the area and the building itself and if she didn't know the answer (which didn't happen often) she would look it up as soon as she could. SHe was also very available if we needed anything even on weekends. She made the whole thing simple and fun, just want you want when buying your first home.
Fiona Wang
Jalin Realty was referred to me as my selling agent (following an unpleasant experience with my previous agent). My apartment then was already empty (with no rental income but still have to fulfil other expenses such as council rates, strata levies, water rates) pending sale. Adrian came across a very authentic person and painted a realistic picture of slow sale in current COVID situation. He proactively suggested putting up my apartment up for short term stay pending sale. We ran into a multitude of challenges which including collection of keys from the previous agent managining my apartment. And the condition of the apartment was not at its the best. I am really appreciative of Jalin for arranging the cleaning of the apartment, reconnecting the electricity, disposal of some furniture items, etc so that the marketing team can take pictures to begin advertising the unit. It is difficult given that I was living overseas. Team Jalin kept me posted regularly and took great care of all details, giving me great confidence and peace of mind. As my studio apartment is of a size where buyers would not qualify for a bank loan - I knew fully well that there will not be many offers. Adrian would share info with me on price of other apartments and discuss with me on appropriate price adjustments. We had an offer but way lower than what I was prepared to accept. Adrian managed to renegotiate the final sale price to my threshold value. A big Thank you to Adrian. The commission charged and cost of advertising was competitive (lesser than my previous selling agent was charging me). The sale finally took place (within 6 months) compared to the 14 months taken by the previous agent and the unsuccessful sale/rescission of sale. I highly recommend Jalin and team as both rental and selling agent.
Adrian Chen
Janice was very helpful. Very professional and transparent communication. Overall it was easy dealing with the agent.
Janice Sae
Since we entrusted this case for selling our land in the end of April to till mid of August to Jalin.During these 3 and half months, Janice fully paid attentions on this case to provided the accurate market prices for our reference and comparison. She not only accurately identified the suitable buyers but also do her best to communicated the best competitive land price between land owner and potential buyers. Aswell, she kept us informed for the progress in timely and always input the effective messages and accurately recommeded the next plans to us. It's worthwhile mentioning , there 2 times were lockdown in Melborne city during these 3 and half months. But Janice supported to looked for the potential buyers over and over again. How tough was in this period of time, Jalin's Janice made it. She successfully sold out our land in Melbourne. Her efforts are obvious to all. We sincerely apprecaite Jalin agent , especially for Janice.
Janice Sae
Wonderful team, delighted with their friendly nature, communication and approach.
Janice Sae
My experience with Jalin Realty has been good and it has exceeded my expectation. Janice was very patient in explaining and guiding me in every step of the transaction. She has been transparent in every process. As an overseas customer, I am happy with their service and I will definitely recommend her to my families and friends.
Janice Sae
I am feeling grateful that Janice has assisted us in selling our property. She was meticulous to client’s demands. She ensured that the entire journey went smoothly during this special time. It was the right choice to choose Jalin Realty.
Janice Sae
Vast knowledge of market and good communication.
Janice Sae
I found Adrian to be very open, honest to trustworthy to deal with. He made the entire experience a real easy one throughout the process and I would recommend him to anyone thinking about buying or selling property. What stood out about Adrian was that he demonstrated a willingness to work extremely hard to ensure that both buyer (me) and seller got the best possible outcome. I found this approach a breath of fresh air in today's market. Thank you Adrian.
Adrian Chen
Janice has kept things transparent and maintained good communication with us throughout the process. She has helped us immensely in this difficult market. We had a positive experience with her.
Janice Sae
