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Our reviews

  5  
394 reviewsacross 48 different locations, showing 12.
Our qualities as told by our client reviews: responsive, hard-working, honest, supportive, reliable, local expert, clear communication.
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Seller review
Professional and efficient
about 1 year ago
Professional and efficient

Alan's market knowledge, professionalism, clear communication and friendly manner was essential to the selling of my property. His care and honesty was very much appreciated, as was his network of potential buyers. Thank you, Alan.

Alan Zhang

Alan Zhang

  5   (177 reviews)
Seller review
A Five Star Agent!!!
about 1 year ago
A Five Star Agent!!!

Natalie was fantastic from start to finish, she never made me guess her work method or marketing strategy. We had multiple agents try to take our listing from her but we knew she was the right agent for us. We were very happy with the way she sold our property and her communication throughout the campaign was exemplary. We will definitely be using Natalie for any future property listings.

Natalie Visic

Natalie Visic

  5   (57 reviews)
Seller review
Sensational performance
about 1 year ago
Sensational performance

am writing this review to express my deepest gratitude for the outstanding service provided by Alan during the sale of my property. From start to finish, Alan demonstrated the highest level of professionalism, dedication, and genuine care. Selling a home can be a stressful experience, but Alan made the entire process smooth, transparent, and even enjoyable. Right from our first meeting, Alan impressed me with his deep knowledge of the property market, his honest advice, and his clear communication. He took the time to understand my needs and expectations, and he never made me feel rushed or pressured. Every step of the way, he provided timely updates, explained all the details with patience, and made sure I felt supported and confident. One of the things I appreciated the most was Alan’s marketing approach. The listing was beautifully presented with high-quality photos and well-written descriptions. The open inspections were well-organised and professionally managed, drawing strong interest from serious buyers. Thanks to Alan’s hard work and negotiation skills, my property sold quickly—and at a price that exceeded my expectations. What truly sets Alan apart is his attitude. He is not just a skilled agent—he is also kind, respectful, and genuinely committed to doing his best for his clients. He treated my property with care as if it were his own, and he never hesitated to go the extra mile to ensure everything went smoothly. If you are looking for someone who is trustworthy, knowledgeable, and results-driven, I would recommend Alan without hesitation. He made a potentially stressful situation feel completely manageable, and I couldn’t have asked for a better agent. Thank you, Alan, for your incredible support and hard work—I am truly grateful!

Alan Zhang

Alan Zhang

  5   (177 reviews)
Buyer review
Once Again ~ Alan Delivers Beyond Expectations
about 1 year ago
Once Again ~ Alan Delivers Beyond Expectations

This is the third time I’ve purchased a property through Alan and his team, and once again, the experience has been outstanding. Their professionalism, market insight, and genuine care for clients continue to impress me. Every step of the process was smooth and well-managed. Alan and his team are consistently reliable and trustworthy in this industry. I wouldn’t hesitate to recommend them to anyone looking to buy or sell – and I’ll definitely be returning when the time comes.

Alan Zhang

Alan Zhang

  5   (177 reviews)
Seller review
Mr. Zhengshi is an excellent professional sales manager
about 1 year ago
Mr. Zhengshi is an excellent professional sales manager

We sincerely thank Mr. Zheng Shi for demonstrating outstanding professionalism, dedication, and high-quality service. Your efforts are truly appreciated.

Zeng Shi

Zeng Shi

  4.9   (50 reviews)
Seller review
Exceptional Professionalism
about 1 year ago
Exceptional Professionalism

Our experience from beginning to end was an exceptional sense of knowledge displayed honestly and respectfully always. Alan is an absolute gentleman, generous of his time always, helping us navigate through the process of Sale and Settlement. We are delighted and grateful with our end result. I would not hesitate to recommend Alan to any perspective buyer or seller. Thank you Alan and staff at Jellis Craig Glen Waverley.

Alan Zhang

Alan Zhang

  5   (177 reviews)
Buyer review
Thank you Alan!
about 1 year ago
Thank you Alan!

Alan Zhang is a highly trustworthy agent, and I am truly pleased to get the ideal property with his assistance.

Alan Zhang

Alan Zhang

  5   (177 reviews)
Buyer review
Above and beyond
about 1 year ago
Above and beyond

This was our second time buying. It was made 10 times better with Elvis. After settlement he went above and beyond making sure our confidence in our property was second to now. He repeated made him self available out of hours to work around us. And keep us informed every step of the way.

Elvis Huynh

Elvis Huynh

  5   (90 reviews)
Buyer review
Exceptional Service and a Truly Supportive Home-Buying Experience
about 1 year ago
Exceptional Service and a Truly Supportive Home-Buying Experience

Working with Elvis was one of the best decisions I made during my home-buying journey. From our very first conversation. He was incredibly knowledgeable, patient, and always one step ahead. What stood out most was his honesty and integrity—qualities that made me feel completely at ease and well-represented throughout the process. Thanks to his expertise and dedication. I can’t recommend Elvis highly enough—he’s not just a great agent, he’s someone you can trust

Elvis Huynh

Elvis Huynh

  5   (90 reviews)
Seller review
Highly recommend
over 1 year ago
Highly recommend

Alan gave great insight into the potential buyers available for the property. He was available at all times during the sale campaign to keep us up to date. Alan has been very professional at all times. It was an efficiently run process with a good sale outcome. Thank you.

Alan Zhang

Alan Zhang

  5   (177 reviews)
Seller review
Great service leading to a great result.
over 1 year ago
Great service leading to a great result.

Natalie is very professional and made us feel very comfortable using her as our agent, she has great market knowledge and did a great job getting the right buyers to the auction, resulting in a great sale.

Natalie Visic

Natalie Visic

  5   (57 reviews)
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