Our interactions with Alex have been limited. We are out of towners, Alex was able to arrange a property viewing at short notice to suit our circumstances, he was knowledgeable and able to respond to our questions regarding the property.
Alex Jacobs
Alex is very professional and his experience in communicating with people is very comforting when you are making a big decision in selling your property. His knowledge of the Market has top marks in my mind. He communicates with you every day to make sure all is going well. Would recommend him all the time.
Alex Jacobs
Alex offers strong local knowledge and experience!
Alex Jacobs
Very responsive and more than happy to explain any questions or concerns we had.
Levi Barclay
Purchasing a property in another state causes many hurdles but I knew I could just make a phone call to Jack to solve my issues. He was always available to talk to and extremely helpful and friendly. If you need a professional & reliable agent I definitely recommend Jack
Jack Cohen
Jack Cohen was a wonderful real estate agent. Although he was representing the seller, he was always friendly, respectful, and a pleasure to deal with throughout the purchase of my property. He communicated clearly, responded promptly to any questions, and kept the process moving smoothly from start to finish. I always felt well informed, and his calm, professional approach made what could have been a stressful experience much easier to navigate. I really appreciated how straightforward and easy he was to work with, and I would happily recommend him to anyone looking for an experienced, trustworthy, and genuinely approachable real estate agent
Jack Cohen
Erin was an absolute pleasure to work with. She was highly responsive and kept me updated at every stage of the process. She also provided recommendations for local services, which made the entire experience much easier and far less stressful :)
Erin Shelley
We recently dealt with Alex for the sale of our property in Green Point. We could not be happier with the experience. Alex was professional, honest and approachable and kept us informed every step of the way. His knowledge of the local market and attention to detail made the whole process far less stressful then we expected. We would highly recommend Alex from JKL real estate.
Alex Jacobs
Excellent communication throughout the process. Great teamwork with Levi included would always followup with prospective buyers and keep us in the loop. Had finger on the pulse for what the Market demanded and excellent local knowledge and supported us every step of the way. We couldn’t be happier with the Sale of our property and would thoroughly recommend JKL to future Clients.
Alex Jacobs
My experience with Alex as an agent has been very positive, good communication and fair negotiation as a buyer.
Alex Jacobs
We engaged Alex Jacobs from JKL to sell our Tuncurry property based on a long-standing relationship and trust. While the property sold, the experience fell well short of expectations. The campaign lacked structure. We received limited guidance on pricing or strategy. We were misinformed about advertising rules. Communication was inconsistent and vague. Zero strategy was provided to generate buyer competition or improve outcomes. Offers were passed through without evidence of negotiation or development. Early offers were presented without context. When multiple buyers emerged, there was no visible effort to create competitive tension. At a key point, with competing interest, we requested a further $2,500 be pursued from a buyer. Alex refused to negotiate on our behalf. We had to drive key decisions, including guide price reductions, due to lack of proactive recommendations. After accepting an offer, Alex insisted on 10 days cooling off instead of the standard 5 without recognising it extended into Easter, effectively giving the buyer 18 calendar days. This removed the property from the market during a strong period with minimal deposit protection. Repairs were not completed despite promises. Prospective buyers were turned away from open homes without our knowledge or approval. Building inspections were not properly supervised. One day before settlement, the buyer raised alleged maintenance issues, escalating into a dispute requiring significant involvement from us and our conveyancer, including independent verification confirming no issue existed. We raised detailed concerns with the agency. The response acknowledged them generally but did not address specifics. A small goodwill adjustment was offered. Overall, we found Alex complacent and disinterested, focussing on the buyer rather than us. The campaign lacked diligence, strategy, and effective representation. It was not sold under optimal conditions. We would not engage this agent again.
Alex Jacobs
Alex kept me informed throughout the whole process in a friendly and professional manner. I would recommend Alex without any hesitation.
Alex Jacobs
