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Our reviews

  4.8  
716 reviewsacross 12 different locations, showing 12.
Our qualities as told by our client reviews: supportive, well-prepared, friendly, honest, responsive, local expert, clear communication.
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Seller review
Excellent Work Ethics and Selling Strategies.  No fuss or bother approachable at any time
12 months ago
Excellent Work Ethics and Selling Strategies. No fuss or bother approachable at any time

Meeting Erin and putting together a selling strategy was the most rewarding and stressless thing I have done in a long time - from initial phone call and deciding a timeline of when best to go to market to assisting me to find a rental property after settlement in a very challenging rental market would not have been possible without her assistance and contacts. Every step of the way I was guided by excellent advice and reassurance. Out of all the estate agents I spoke with Erin was the only one who recognised the value in my property and acknowledged the renovations done and was prepared to put that to the market with confidence of getting a favourable result within a short time frame, which she did. Not only did we receive asking price but well above asking price far more than any other Real Estate appraised. So I am ecstatic with the result and the service. Erin was very professional in her approach to buyers and negotiating offers to achieve the best possible outcome for me and also something the buyer was comfortable with as well. I would consider Erin a friend and would recommend her to all, from the very first time we met I felt I was in good hands. Erin was approachable and contactable 24/7 and went above and beyond for both parties nothing too big or too small for her to attend to. Together with Carlie they are a powerful force and the two girls together are unbeatable. JKL are blessed to have them as their employees and work colleagues. Also big thankyou's to Sara and reception staff for their assistance as well. Everything ran smoothly and followups faultless. Communication a key to their success and everyone on the same page.

Erin Shelley

Erin Shelley

  4.9   (37 reviews)
Buyer review
Carlie Basham JKL R/E Forster
12 months ago
Carlie Basham JKL R/E Forster

The day I first met Carlie to view property 2/149 Kularoo Dr. Forster I was struck by how knowledgeable and professional she was in her demeanor. There was nothing that was any problem to provide answers to my several questions and concerns. Her knowledge of the local area is second to none. Carlie immediately providing information to local services, including General Practitioners, Hospital, Chemist, Veterinary Hospital for pets and places of interest. What an absolute breath of fresh air Carlie has been through my purchase of my Forever Home. Her communication has been exemplary, and I've enjoyed the experience of dealing with someone who I rate very highly indeed. My recent experience with all staff at JKL R/E Forster has been a very happy and rewarding. Honestly, you couldn't have a better experience with another Agent. 11/10

Carlie Basham

Carlie Basham

  4.8   (286 reviews)
Buyer review
Straight Shooter
about 1 year ago
Straight Shooter

Nice to see a team that is upfront and honest in their approach. Being an agent myself it was nice to deal with a team that gives service. Thanks Alex & Levi

Alex Jacobs

Alex Jacobs

  4.8   (365 reviews)
Seller review
Exceptional communication
about 1 year ago
Exceptional communication

Working with Erin and the team at JKL has been great. They have gone above and beyond to secure a great result. The level of communication along the way was most impressive.

Erin Shelley

Erin Shelley

  4.9   (37 reviews)
Seller review
Excellent.
about 1 year ago
Excellent.

Once again, Carlie has managed to sell out promptly and professionally. Very happy with Carlie’s selling skills and politeness. Thanks Carlie. We’ll be back.

Carlie Basham

Carlie Basham

  4.8   (286 reviews)
Seller review
A fabulous agent
about 1 year ago
A fabulous agent

Carlie has always been consistent in her highly professional and communicative approach with us as vendors. We are so grateful for her experience and genuine care.

Carlie Basham

Carlie Basham

  4.8   (286 reviews)
Buyer review
Outstanding
about 1 year ago
Outstanding

Alex was very flexible in meeting us when we were available. He was very professional in all dealings with us to purchase our property. I recommend Alex and his team at JKL.

Alex Jacobs

Alex Jacobs

  4.8   (365 reviews)
Seller review
Excellent
about 1 year ago
Excellent

Jack had door knocked to us about a year before we sold ,he was very informative and would come back each month to keep us up-to-date on the current market. Found Jack to be very helpful informative and had our best interest at the forefront of his mind.

Jack Cohen

Jack Cohen

  5   (30 reviews)
Seller review
Alex was very helpful
about 1 year ago
Alex was very helpful

Great work Alex and the team

Alex Jacobs

Alex Jacobs

  4.8   (365 reviews)
Buyer review
Professional & Honest
about 1 year ago
Professional & Honest

I had an incredible experience working with Alex Jacobs! From start to finish, he was professional, knowledgeable and honest. Alex was always responsive and kept me in the loop, which made the entire process feel smooth and stress-free.

Alex Jacobs

Alex Jacobs

  4.8   (365 reviews)
Seller review
Excellent
about 1 year ago
Excellent

Alex conducts him self in a very professional way in all aspects Highly recommend Alex to market your property

Alex Jacobs

Alex Jacobs

  4.8   (365 reviews)
Seller review
An Agent that Communicates
about 1 year ago
An Agent that Communicates

Alex is a professional agent that tries , this is what a seller expects but does not always get. I initially interviewed three agents to sell my property - he appraised at the lower end of the three , again not what a seller wants to hear but at the end of the day was realistic. After trying the first agent who did nothing with my property and did not communicate with me at all I decided to give Alex a go , with the main reason being he was the only agent that kept calling me to se if I required any help. I gave him specific instructions to sell a certain way and I would be the first to admit I was not going to easy to deal with - this was because I had a rare property and not going to give it away cheaply. His team got the job done , OK I realised I had to yield a bit because of the state of the market but consider the end result as fair. Glad I used Alex and JKL…..it all comes down to communication.

Alex Jacobs

Alex Jacobs

  4.8   (365 reviews)
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