If you can get hold of Julie Kay then you get good s fashioned communication which is not available at most real estate agents these days. No mobile contact for property managers which can make it very hard to contact them I was able to negotiate a discount management agreement as I have a very small property and have been with them for almost 25 years years
John Matthew & Sons - Kalgoorlie
Poor communication experienced. Multiple phone calls and emails before response. Smoke alarm certificate not obtained prior or during tenancy for over 1.5 years. Request for management to contact us ignored. Multiple fee overcharging errors. Excessive fees minimising investment potential for owners.
John Matthew & Sons - Kalgoorlie
Couldn’t fault Rebecca and the team at JMS for assisting us with absolutely everything from step 1 to organising great tenants. Thank you you guys are sensational.
John Matthew & Sons - Kalgoorlie
Just bought an investment property in Kalgoorlie and not living nearby was after efficient, reliable management. Rebecca from Matthew & Sons has been exactly that from our first point of contact! Everything has been hassle free. Highly recommended!
John Matthew & Sons - Kalgoorlie
Very experienced team , great to deal with from the sales team to the rental team , highly recommend JMS
John Matthew & Sons - Kalgoorlie
Our experience with JM&S has been excellent. They communicate issues to us that our tenants have promptly. They also give us service updates regarding our property once issues are rectified. Their 3 monthly inspection of the property with photographic evidence and the report they prepare for us is a welcome tool to keep us apprised of the state of our property and what needs our attention. We value their service as our property agents.
John Matthew & Sons - Kalgoorlie
I have had John Matthew and Sons manage my two Kalgoorlie properties for many years. In all that time I have had nothing but excellent service from all the property managers. All my concerns and questions have been handled promptly and professionally. Recommend them to anyone.
John Matthew & Sons - Kalgoorlie
Tange and Rachel have been looking after my property in Boulder for the past 12 months or so. To date I have no complaint with regard to service, communication and management of the property. I can highly recommend John Matthew & Sons, particularly the team looking after my needs and those of my tenants.
John Matthew & Sons - Kalgoorlie
Great people, very helpful and keep my interests at heart. Thank you
John Matthew & Sons - Kalgoorlie
Having Matthew & Sons management look after my investment property, is a easy process and a welcome relief knowing that all things are taken care of
John Matthew & Sons - Kalgoorlie
I would like to say thankyou for managing our property & we appreciate the way it is being done. i would like to thank Bianca for the way she copes with our questions, concerns & how she organises things for us. It does not matter who I talk to at this agency, they are always polite & co-operative. Thankyou
John Matthew & Sons - Kalgoorlie
Lovely lady goes out of her way to help out where help is needed. Excellent job .
John Matthew & Sons - Kalgoorlie
