Sophie made the experience of putting my first home up for lease smooth and seamless, removing any nerves and being available to answer all big and small questions. I would recommend working with the team as my experience so far has only been positive.
Joyce Property Investments
Exceptional property agents who stay ahead of any issues, understand the market inside out, and are always ready to assist. Their communication and support make the whole process seamless.
Joyce Property Investments
Had an initial issue with filling in the online apply forms and did something not properly and application was sort of 'incomplete'. Emailed them (Micheal) about it and explained the situation; our current rental situation and family situation and he was very well thinking along with it and. And after supplying the needed documents he handed it over to the owner(s) and after the weekend we got the approval. Very quick! Also, even before we start to move in, already some needed maintenance will be done. Very pleased with their communication as well, very direct but above all very friendly. Looking forward to a pleasant relationship with them during our tenancy.
Joyce Property Investments
Although we have only been with Joyce Property for a short time so far, Adrienne has been fantastic to deal with from the beginning. Her communication has been prompt, friendly, and professional, and she has made the move-in process very smooth and stress free. She has been very proactive with organising maintenance and keeping us updated, and has always been approachable and helpful with any questions we’ve had. Based on our experience so far, we would definitely recommend Adrienne and Joyce Property to others looking for a professional and reliable property management team.
Joyce Property Investments
Communication, personality, responsiveness, easy to deal with, professional
Joyce Property Investments
Very Experienced Good guidance Maintains the property well ,good Negotiator and communicates well with the Tenants Aware of the Legal rights
Joyce Property Investments
Michael is highly knowledgeable and efficient in organising the apartment viewing and expediently collated multi-applicants information followed by tenant recommendation. All this was done proefessionally and very promptly with fully satisfied outcome.
Joyce Property Investments
Jessica, my property manager has been easy to communicate with and responds quickly to any questions. She explained things clearly during the process and made everything smooth for us. When we raised concerns about the property, she was approachable and guided us on what to do next. Overall, a professional and supportive experience.
Joyce Property Investments
Recent contract renewal completed seamlessly
Joyce Property Investments
Very pleased with Joyce property and Michelle. She was super knowledgeable of the market and went above and beyond to help us with our rental. Highly recommend.
Joyce Property Investments
Christopher from Joyce PM consistently communicates promptly, applies strong marketing knowledge to secure tenants quickly and minimize vacancy period, and maintains strong oversight of the property through effective management and routine inspections. Overall, I appreciate their work positively to the property they are handling.
Joyce Property Investments
Sophie was very professional, knowledgeable and friendly to us, she gave us a lot of ideas and recommendations. There were many things that needed to be done to get our home best prepared for renting out, but Sophie made the process so easy and smooth like a walk in the park. She took charge of everything like organising the painting, repair, re-grouting, cleaning throughout, garden and reticulation, including meeting the tradies on site. After each work was completed, Sophie went back to the house a few times to ensure each of the works was done properly. She also went to the extra mile of moving the heavy furniture around (with the help of her family) and minor decorating so that the photographer can get the best photo shoots for our online adverts in order to boost our marketing so that we can get the best rental rate. The end result was that our home was leased in just after 1 home open with 4 visitors showed up. There were some ironing out of details prior to closing the deal, but I can tell that Sophie also had a good friendly rapport with the tenants, so the deal went through very smoothly. We are so happy that we got an excellent rental rate in no time. We are also so happy that we got to know Sophie, as what she provided us with is a next level of service that we have never seen before. Therefore, we strongly recommend Sophie and will definitely go back to her for our next properties. Thank you again Sophie (and team / family), we highly appreciate your effort.
Joyce Property Investments
