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Our reviews

  5  
155 reviewsacross 30 different locations, showing 12.
Our qualities as told by our client reviews: trustworthy, strategic, dedicated, great negotiation, reliable, clear communication, local expert.
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Seller review
Good customer service
10 days ago
Good customer service

I am writing to formally express my sincere gratitude for your outstanding work in selling my property. Your strategic marketing approach, attention to detail, and transparent communication made a typically stressful process incredibly smooth. It was a pleasure working with a true professional

Justin Ruan

Justin Ruan

  5   (116 reviews)
Seller review
Smooth Sales in a Slow Market
15 days ago
Smooth Sales in a Slow Market

I am very satisfied with Jason’s service throughout the entire process. Everything was handled smoothly and efficiently from start to finish. In a challenging and uncertain market, Jason first adopted an off-market strategy to test buyer interest. When early signs of market recovery appeared, he quickly adjusted the approach and proceeded to launch the property on the market. Shortly after going live, we received a strong offer. Overall, the process was seamless and well-managed, and I’m very happy with the outcome.

Jason Zhuang

Jason Zhuang

  5   (39 reviews)
Seller review
Amazing sales via off market
15 days ago
Amazing sales via off market

I recently sold my property through Jason as an off-market sale, and I couldn't be happier with the result. The property was tenanted at the time, which added another layer of complexity to the sale process. However, Jason handled everything professionally and worked closely with the tenants to ensure inspections and communication were managed smoothly. Even in a challenging market, Jason remained dedicated, proactive, and committed throughout the entire process. Thanks to his hard work and negotiation skills, he was able to achieve an excellent price for our property. The whole experience was smooth and stress-free from start to finish. Jason's extensive buyer database in the Rosebery area was clearly a huge advantage and played an important role in securing the right buyer quickly. I would highly recommend Jason to anyone looking to sell in Rosebery. Thank you again for all your efforts and outstanding service.

Jason Zhuang

Jason Zhuang

  5   (39 reviews)
Seller review
Justin's working hard for landlord mindset proved that I made the right choice.
17 days ago
Justin's working hard for landlord mindset proved that I made the right choice.

I recently sold my property in Mascot with the help of Justin Ruan from JR Landing, and the experience was outstanding. After a disappointing encounter with another local agent, I was very selective this time. Justin quickly proved that I made the right choice. He is incredibly patient, genuinely works in the best interest of the landlord, and understands that selling a home is a major financial decision for any young family. From day one, he laid out a detailed plan—organising a handyman to fix minor flaws, improving the presentation, and ensuring the unit looked like a showroom after staging. His attention to detail and strategic thinking helped my property attract strong interest, achieving top visitor numbers in the first three weeks. What impressed me most was that Justin never pressured me to accept an early offer, nor did he ask for my expected price upfront. His goal was clear: secure the highest possible result for the landlord. His communication skills, buyer management, and ability to read different motivations were exceptional. In the end, the right offer came quickly and met my expectations perfectly. I highly recommend Justin Ruan and JR Landing to anyone planning to sell their property.

Justin Ruan

Justin Ruan

  5   (116 reviews)
Seller review
Outstanding result and flawless service from Jason!
about 1 month ago
Outstanding result and flawless service from Jason!

Three years ago, I listed with David from Martin Property, which is the biggest agency in the area. I thought they would drive great results, but it was such a disappointing experience. After initially giving me high expectations, they just wanted to sell my property as soon as possible for $100k less than expected, costing me a fortune in wasted marketing fees. Working with Jason was a completely different story. He is an absolute legend and incredibly meticulous at what he does. Even in a tough market and with a tenant living there, Jason achieved the exact results I expected while maintaining great communication throughout. I didn't have to pay for styling costs, and keeping the tenant meant my rent was covered—essentially saving me $15 grand minimum. He is hands down the best property agent I have ever seen. Highly recommended!

Jason Zhuang

Jason Zhuang

  5   (39 reviews)
Seller review
Best agent in the area
about 2 months ago
Best agent in the area

Jason is soooo knowledgeable and always followed up throughout the whole process. Really great experience overall.

Jason Zhuang

Jason Zhuang

  5   (39 reviews)
Seller review
All the team members are extremely relyable.
2 months ago
All the team members are extremely relyable.

I would like to express my sincere appreciation for the professional service provided throughout the sale of my apartment. From the initial consultation through to the current presettlement stage, Justin and Tony have demonstrated a high level of expertise, diligence, and commitment. Communication has been clear, timely, and transparent at every step of the process, which has greatly contributed to a smooth and well-managed transaction. The team's knowledge of the market, attention to detail, and proactive approach have instilled confidence and ensured that all matters have been handled efficiently. I am grateful for the support and guidance provided, and I would not hesitate to recommend Justin and Tony to anyone seeking a reliable and professional real estate agent.

Justin Ruan

Justin Ruan

  5   (116 reviews)
Seller review
Excellent experience with Jason
3 months ago
Excellent experience with Jason

We had a very positive experience working with Jason. He is extremely responsible and professional throughout the entire process. He consistently kept us updated on buyer interest, including how many people had viewed the property and their feedback, as well as his plans for follow-up. We received weekly updates, and whenever there were new developments, he informed us in real time. Jason maintained close communication with us at all times and provided valuable guidance along the way. What we appreciated most was that he never pressured us into making decisions. Instead, he used his experience to give us confidence and helped us feel comfortable with each step. We were also very satisfied with his advice on pricing. Overall, the entire process felt smooth, transparent, and stress-free. We truly enjoyed working with him and would highly recommend his services.

Jason Zhuang

Jason Zhuang

  5   (39 reviews)
Seller review
Would highly recommend Jason to anyone looking for an agent who delivers solid results.
3 months ago
Would highly recommend Jason to anyone looking for an agent who delivers solid results.

Jason was excellent to work with throughout the sale of our property. He was upfront about the challenges of the current market from day one and set realistic expectations without sugarcoating anything. Despite the softer conditions he managed to secure a fair price through a well-executed campaign and strong negotiation. Communication was consistent and timely throughout the entire process. Would highly recommend Jason to anyone looking for an agent who delivers solid results even in a tough market.

Jason Zhuang

Jason Zhuang

  5   (39 reviews)
Seller review
Professional and reliable agents in a challenging market
3 months ago
Professional and reliable agents in a challenging market

We are very pleased with the service provided by Justin and Jason in selling our Mascot apartment. They demonstrated strong market knowledge and gave us practical, honest advice on pricing and presentation. Throughout the campaign, they were proactive, responsive, and kept us well updated after every inspection. What stood out most was their ability to stay proactive and confident even in a slower market, which gave us a lot of reassurance as sellers. We truly appreciate their effort and dedication, and would highly recommend Justin and Jason to anyone looking to sell their property.

Justin Ruan

Justin Ruan

  5   (116 reviews)
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