All my questions answered promptly and expectations have been exceeded. Market knowledge is very strong. Communication skills are exceptional

Jump Property Management

star   5   (306 reviews)

I’ve had a fantastic experience with Jump Property Management. They have been professional, friendly and great to deal with throughout the entire process. Their communication has been excellent, keeping me informed and making everything smooth and stress-free. They also have a great tenant network and did an excellent job finding me a quality tenant for my property. I really appreciate their effort, attention to detail and the time they took to find the right fit. I couldn’t be happier with the service provided by Jump Property Management and would highly recommend them to any property owner looking for a reliable, professional and communicative property manager. Thanks again for the great work!

Jump Property Management

star   5   (306 reviews)

Lou collected the keys to our new build, on behalf of us, as we are interstate. He had our property listed for rent 2 days later. Within a week we had tenants sign a lease to move in the following week. Great communication through the whole process, attention to detail and extremely efficient. I would highly recommend.

Jump Property Management

star   5   (306 reviews)

My tenant broke lease early and the Team at Jump swung into action promptly. From a landlords point of view it was a seamless transition into marketing, inspection, sign up of the new tenant and exit of the old. All with very little fuss or impact on me. I am very grateful for the professional way the Team handled the transition, kept me up to date and ultimately took all of the hassle out of the process for me.

Jump Property Management

star   5   (306 reviews)

I highly recommend this property manager. They have been professional, friendly and responsive throughout the entire process. Communication has been excellent and any questions have been handled promptly and efficiently. They are approachable, reliable and genuinely care about providing a great service. It has been a pleasure dealing with them.

Jump Property Management

star   5   (306 reviews)

My experience with Jump Property Management has been not just excellent, but truly outstanding. Lou, Mary, and Nina have shown exceptional care and professionalism in managing my property, and they deserve to be recognised for their outstanding support. From my very first contact with the team, they have delivered in every aspect. Lou’s ability to clearly communicate the rental process, while answering all of my questions promptly and professionally, was especially impressive. Jump Property Management has never disappointed me with their actions or their friendly and respectful manner. In every interaction with Lou, I have felt respected, valued, and genuinely supported. When it came to choosing the right tenant, Lou demonstrated impeccable knowledge, professionalism, and a strong commitment to understanding and supporting my values and needs as a landlord. He was honest, respectful, reliable, and always punctual. His dedication to managing my property deserves the highest praise. Mary and Nina should also be recognised for their important contribution to my positive experience. Mary was friendly and approachable when discussing the finances and inspections of my property, and both Mary and Nina communicated with honesty, flexibility, and professionalism throughout the process. I truly appreciate the efforts of the entire Jump Property Management team and look forward to continuing to work with them over the coming year.

Jump Property Management

star   5   (306 reviews)

We had a great experience from start to finish. Communication was always clear and proactive, and we were kept well informed throughout the entire process. We really appreciated the level of care and professionalism shown, and always felt like we were in safe hands. We couldn't have been happier with the overall experience.

Jump Property Management

star   5   (306 reviews)

Our real estate agent, Nina is so professional, understanding and supportive throughout the process. She has clear communication and instructions throughout every process of application and moving in. Would recommend this company over any other. Always so friendly and helpful!

Jump Property Management

star   5   (306 reviews)

This is the 7th year in which I have opted to continue with Jump Property Management. Their track record of prompt contact in dealing with maintenance, use of quality tradesmen for any jobs that might arise and liaising with tenants re external work such as NBN set-up is excellent. Their periodic property inspections are thorough and well documented. Their monthly and annual owners reports re incomings and expenses are well set out and easy to check. Overall - I am highly satisfied and recommend Jump Property Management to any property owner.

Jump Property Management

star   5   (306 reviews)

Lou, Mart and Nina are ine if the finest people I have dealt with in my property investment journey. They kept me well informed with ear and concise communication, timely updates, improvements needed in the property to hit the desired rental income and most importantly their knowledge of the local market, and what a potential ideal candidate requires. Lou' criteria and clarity off thoughts while screening and presenting the rental application is exceptional. I will definitely recommend Jump property for their quality of service.

Jump Property Management

star   5   (306 reviews)

Jump property are excellent communicators with a clear system for handling issues which arise. They are prompt to reply and action items which need it. They are pleasant to deal with, efficient, and it feels like they want the best for everyone.

Jump Property Management

star   5   (306 reviews)

I found Nina to be very responsive and flexible. Would recommend her in the future.

Jump Property Management

star   5   (306 reviews)