Over the years, I have particularly appreciated several aspects of Jump Property Management’s service. They are responsive, professional and tenant-friendly, with good communication when maintenance issues arise. One of their particular strengths is finding great, long-term tenants who genuinely look after the property. They have also been very efficient in advertising the property and securing suitable tenants quickly when it becomes vacant, helping to minimise vacancy periods. I particularly appreciate their responsiveness, communication and ability to maintain positive relationships with tenants. I am grateful for their assistance in managing my property over the years.

Jump Property Management

star   5   (306 reviews)

When a tenant needed to break their lease, JUMP got straight to work making sure the transition went smoothly for everybody. They quickly clarified with the tenant what their 'break lease' costs would be, started advertising and showing the property, and interviewed and found some great new tenants. The house was only empty one week, meaning the old tenants got a decent portion of their bond back, and my costs as landlord were kept to a minimum. There was plenty of communication from JUMP throughout the process; Nina and Mary patiently answered all my questions and gave good advice. The outgoing inspection was extremely thorough and proved how well Lou had 'read' the previous tenants when he recommended them to us as people he thought would take good care of the property. Thank you to JUMP and to our previous tenants for taking such good care of the property, and we wish them all the best in their next chapter. JUMP epitomise the caring, professional and dedicated property manager I would have liked when I was renting, and am blessed to have now as a landlord.

Jump Property Management

star   5   (306 reviews)

Nina has been very receptive to the few issues we have sent through with our new rental, unfortunately some things cannot be seen when having a walk through, it isn’t until you are actually living in the house and realise some issues start arising around the place, so we are thankful for Nina being so easy to deal with, and getting straight onto repairs.

Jump Property Management

star   5   (306 reviews)

Working with Jump to prepare our property for the rental market has been a great experience. Lou and the team are super responsive to all inquiries so you never feel out of the loop with what's happening and what comes next. The Jump team has really great knowledge of the local rental market and offered accurate and thorough advice so that we were able to refresh the house and then find top quality tenants very quickly. We really appreciate Jump's attitude of looking for quality tenants who are going to look after the property in addition to paying rent. We know that our property is in safe hands with the team at Jump.

Jump Property Management

star   5   (306 reviews)

Highly recommend the staff at Jump. These guys are the consummate professionals. Mary and Nina go the extra mile with every task that is set them. They have managed our investment property for 4 years and living interstate we could not have our property in better hands. If you have a property that needs managing there is no better company than Jump

Jump Property Management

star   5   (306 reviews)

Jump got our house leased quickly and efficiently.

Jump Property Management

star   5   (306 reviews)

Jump Property Management has been absolutely fantastic to deal with, and I couldn’t recommend them highly enough. Their communication is one of the things that stands out most. They are responsive, clear and proactive, and I’m always kept up to date with what’s happening with my property. It’s incredibly reassuring knowing that matters are being handled promptly and professionally without having to constantly follow things up myself. Their market knowledge is also excellent. They understand the local rental market, provide practical advice and clearly have a strong understanding of how to achieve the best outcome for the property while maintaining a good relationship with tenants. I’ve also been extremely impressed with their negotiation skills. They approach situations calmly and professionally, communicate effectively and always seem focused on achieving a fair and positive result. Most importantly, the entire team conducts themselves with a high level of professionalism. They genuinely care about their clients and the properties they manage, and that really shows in the service they provide. Having a property manager you can trust is incredibly important, and Jump has given me complete confidence that my investment is being looked after properly. Five stars without hesitation. If you’re looking for a property management team that is professional, knowledgeable, responsive and genuinely cares, I would strongly recommend Jump Property Management.

Jump Property Management

star   5   (306 reviews)

Jump helped us navigate the journey from settlement to securing a good tenant for our property. They showed great professionalism in handling challenges with our landlord insurer. They kept us updated with all developments to do with our property, which we found really helpful as we live in another state.

Jump Property Management

star   5   (306 reviews)

I am new to using Jump but I am very happy with them and highly recommend them to others. The team have all been extremely helpful - excellent communication and overall management of the property and tenants. I’ve really enjoyed my interactions with them and look forward to a long working relationship.

Jump Property Management

star   5   (306 reviews)

Nina has been super helpful in aiding my move into a rental. She has gone beyond what she’s needed to do to help me with things that are possibly outside what she needs to do. She also helped my move interstate when unable to attend inspections.

Jump Property Management

star   5   (306 reviews)

Mary was amazing she's so lovely helpful make the transition so easy I would recommend anyone going through jump people are fantastic

Jump Property Management

star   5   (306 reviews)

Excellent communication for first time investment property investors. Held our hand the entire way and made the process seamless for us.Could not recommend highly enough

Jump Property Management

star   5   (306 reviews)