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Our reviews

  5  
124 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: detail-oriented, local expert, proactive, supportive, well-prepared, responsive, clear communication.
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Landlord review
Exceptional Property Management – Professional, Proactive and Always There When You Need Them
9 days ago
Exceptional Property Management – Professional, Proactive and Always There When You Need Them

Jump Property Management has been absolutely fantastic to deal with, and I couldn’t recommend them highly enough. Their communication is one of the things that stands out most. They are responsive, clear and proactive, and I’m always kept up to date with what’s happening with my property. It’s incredibly reassuring knowing that matters are being handled promptly and professionally without having to constantly follow things up myself. Their market knowledge is also excellent. They understand the local rental market, provide practical advice and clearly have a strong understanding of how to achieve the best outcome for the property while maintaining a good relationship with tenants. I’ve also been extremely impressed with their negotiation skills. They approach situations calmly and professionally, communicate effectively and always seem focused on achieving a fair and positive result. Most importantly, the entire team conducts themselves with a high level of professionalism. They genuinely care about their clients and the properties they manage, and that really shows in the service they provide. Having a property manager you can trust is incredibly important, and Jump has given me complete confidence that my investment is being looked after properly. Five stars without hesitation. If you’re looking for a property management team that is professional, knowledgeable, responsive and genuinely cares, I would strongly recommend Jump Property Management.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Lou & Mary' ve been absolutely fantastic from the start, doing their best for our property.
24 days ago
Lou & Mary' ve been absolutely fantastic from the start, doing their best for our property.

Jump helped us navigate the journey from settlement to securing a good tenant for our property. They showed great professionalism in handling challenges with our landlord insurer. They kept us updated with all developments to do with our property, which we found really helpful as we live in another state.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Genuine and thorough
26 days ago
Genuine and thorough

I am new to using Jump but I am very happy with them and highly recommend them to others. The team have all been extremely helpful - excellent communication and overall management of the property and tenants. I’ve really enjoyed my interactions with them and look forward to a long working relationship.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Tenant review
Super helpful!
27 days ago
Super helpful!

Nina has been super helpful in aiding my move into a rental. She has gone beyond what she’s needed to do to help me with things that are possibly outside what she needs to do. She also helped my move interstate when unable to attend inspections.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Freindly helpful and understanding team
about 1 month ago
Freindly helpful and understanding team

Excellent communication for first time investment property investors. Held our hand the entire way and made the process seamless for us.Could not recommend highly enough

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Great service.
about 1 month ago
Great service.

Jump from the start were high level and professional. Their systems are easy and they can handle everything for you. Its clear they have a deep understanding of the market and how to run rentals including the legalities of it all. I'd highly recommend them if you're looking for a team of professionals that know what they're doing and with maximise the value of your property for you with ease.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Excellent service
about 1 month ago
Excellent service

I highly recommend Jump Property. They recently rented out my house, and the whole process was smooth and stress-free. The team was professional, reliable, and honest from start to finish. They kept me informed throughout, found suitable tenants efficiently, and delivered exactly what they promised. It was a pleasure working with them, and I wouldn't hesitate to use their services again. Thank you for the excellent service!

Jump Property Management

Jump Property Management

  5   (306 reviews)
Tenant review
Highly recommend Jump Property 👌
about 2 months ago
Highly recommend Jump Property 👌

I’ve had such a positive experience with Jump Property Management from the very beginning. The entire process was smooth, professional, and stress-free. A special thank you to Nina, who was absolutely incredible throughout the whole process. She was friendly, responsive, and always happy to answer any questions I had. She made everything so easy and took the stress out of finding and securing our new home. I’m really grateful for such a positive experience and look forward to continuing with Jump Property Management. I highly recommend Nina and the team to anyone looking for a professional and supportive property management company.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Tenant review
Nina is a great property manager
about 2 months ago
Nina is a great property manager

Nina is so responsive and always chasing things up for us if there are any issues.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Outstanding Service and Peace of Mind for First-Time Investors
3 months ago
Outstanding Service and Peace of Mind for First-Time Investors

As a first-time property investor, finding the right property manager to oversee such a significant investment in another state was incredibly important to me. From the beginning, Jump gave me confidence that my property was in safe and capable hands. Their professionalism, communication, and great service have been outstanding throughout the entire process. Being based in Melbourne, it was essential to have someone reliable and trustworthy managing things on the ground, and they have consistently exceeded my expectations. They have made what could have been a stressful experience feel smooth and straightforward, always keeping me informed and handling any issues promptly and efficiently. I genuinely appreciate the personalised service and care they provide, which is something you don’t always find with larger agencies. I highly recommend Lou and his team to any investor. You will be very happy!

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Reliable, Professional & Trustworthy Property Management from a Boutique Agency
3 months ago
Reliable, Professional & Trustworthy Property Management from a Boutique Agency

As an interstate landlord based in Melbourne, having a property manager I can genuinely trust is essential, and I have been extremely grateful for the outstanding service provided by this boutique agency. I am very appreciative of their comprehensive service and the professionalism, responsiveness, and attention to detail they consistently provide. Communication is always prompt, issues are handled efficiently, and I feel confident knowing my property is being looked after so carefully. It’s rare to find an agency that combines such a personal approach with such a high standard of service. I highly recommend Lou and his team to other landlords looking for a reliable and trustworthy property manager.

Jump Property Management

Jump Property Management

  5   (306 reviews)
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