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Our reviews

  5  
118 reviewsacross 50 different locations, showing 12.
Our qualities as told by our client reviews: supportive, proactive, detail-oriented, local expert, well-prepared, responsive, clear communication.
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Landlord review
Great service.
2 days ago
Great service.

Jump from the start were high level and professional. Their systems are easy and they can handle everything for you. Its clear they have a deep understanding of the market and how to run rentals including the legalities of it all. I'd highly recommend them if you're looking for a team of professionals that know what they're doing and with maximise the value of your property for you with ease.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Excellent service
3 days ago
Excellent service

I highly recommend Jump Property. They recently rented out my house, and the whole process was smooth and stress-free. The team was professional, reliable, and honest from start to finish. They kept me informed throughout, found suitable tenants efficiently, and delivered exactly what they promised. It was a pleasure working with them, and I wouldn't hesitate to use their services again. Thank you for the excellent service!

Jump Property Management

Jump Property Management

  5   (306 reviews)
Tenant review
Highly recommend Jump Property 👌
4 days ago
Highly recommend Jump Property 👌

I’ve had such a positive experience with Jump Property Management from the very beginning. The entire process was smooth, professional, and stress-free. A special thank you to Nina, who was absolutely incredible throughout the whole process. She was friendly, responsive, and always happy to answer any questions I had. She made everything so easy and took the stress out of finding and securing our new home. I’m really grateful for such a positive experience and look forward to continuing with Jump Property Management. I highly recommend Nina and the team to anyone looking for a professional and supportive property management company.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Tenant review
Nina is a great property manager
18 days ago
Nina is a great property manager

Nina is so responsive and always chasing things up for us if there are any issues.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Outstanding Service and Peace of Mind for First-Time Investors
about 1 month ago
Outstanding Service and Peace of Mind for First-Time Investors

As a first-time property investor, finding the right property manager to oversee such a significant investment in another state was incredibly important to me. From the beginning, Jump gave me confidence that my property was in safe and capable hands. Their professionalism, communication, and great service have been outstanding throughout the entire process. Being based in Melbourne, it was essential to have someone reliable and trustworthy managing things on the ground, and they have consistently exceeded my expectations. They have made what could have been a stressful experience feel smooth and straightforward, always keeping me informed and handling any issues promptly and efficiently. I genuinely appreciate the personalised service and care they provide, which is something you don’t always find with larger agencies. I highly recommend Lou and his team to any investor. You will be very happy!

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Reliable, Professional & Trustworthy Property Management from a Boutique Agency
about 1 month ago
Reliable, Professional & Trustworthy Property Management from a Boutique Agency

As an interstate landlord based in Melbourne, having a property manager I can genuinely trust is essential, and I have been extremely grateful for the outstanding service provided by this boutique agency. I am very appreciative of their comprehensive service and the professionalism, responsiveness, and attention to detail they consistently provide. Communication is always prompt, issues are handled efficiently, and I feel confident knowing my property is being looked after so carefully. It’s rare to find an agency that combines such a personal approach with such a high standard of service. I highly recommend Lou and his team to other landlords looking for a reliable and trustworthy property manager.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
Trusted Support from Start to Finish
about 2 months ago
Trusted Support from Start to Finish

Lou assisted from start to finish, including: conversations before the property handover, recommending trades and assisting with providing photos for quotes, and finding a suitable tenant after only having just one open for inspection. Highly recommended!

Jump Property Management

Jump Property Management

  5   (306 reviews)
Tenant review
Excellent communication and exceptionally helpful
about 2 months ago
Excellent communication and exceptionally helpful

Jump Property were and are exceptionally helpful. We were unsure of many aspects of how things work and any questions or issues, they genuinely try find a solution and help. I’d highly recommend Jump Property to anyone and can honestly state that I have not had any negative experiences with the company.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Landlord review
So far so good!  The reviews are true.
2 months ago
So far so good! The reviews are true.

We've recently commenced working with Jump - impressed by their customer service record. So far, everything has lived up to expectations and we are very happy. They are a professional group, with a welcome human touch.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Tenant review
Professional and wholesome property managers
2 months ago
Professional and wholesome property managers

They are a very professional company. They always get back to you in a timely manner and the whole experience with Jump has been very smooth.

Jump Property Management

Jump Property Management

  5   (306 reviews)
Tenant review
Highly Recommended: Professionalism with a Personal Touch
2 months ago
Highly Recommended: Professionalism with a Personal Touch

We recently secured a rental property through this agency, and the experience was exceptional from start to finish. The Adelaide rental market is incredibly competitive, but the team’s professionalism made all the difference. They were transparent throughout the entire application process, you always knew exactly where you stood, with no assumptions or gray areas. What truly set them apart was the after-move-in support. When our security system malfunctioned after hours, they responded immediately and helped us resolve the issue right then and there. It’s rare to find an agency so dedicated to their tenants outside of regular business hours. Highly recommended!

Jump Property Management

Jump Property Management

  5   (306 reviews)
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