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  5  
285 reviewsacross 24 different locations, showing 12.
over 4 years ago
Excellent service

I know Sophie for a long time, we are so lucky to choose Sophie as our agent who made all things easier and smoother. Especially during these lockdowns/break hard periods, Sophie and her team were very patient and responsible, helped us manage all things done! Highly appreciated Sophie's work, the whole process was stress-free and a swift sale with my dream price! Sophie Su is the best of the best!

Sophie Su

Sophie Su

  5   (272 reviews)
over 4 years ago
A fantastic experience!

Sophie was incredibly professional, well informed and clearly an expert in the property field. Sophie really assisted us to buy our property in a seamless way, achieving a rapid win-win outcome for us and for her vendor. Sophie's direct, honest approach was so refreshing. She made herself available to address all our questions and was very generous with her advice. I would have no hesitation in recommending Sophie to any future buyers or vendors, her service has been outstanding.

Sophie Su

Sophie Su

  5   (272 reviews)
over 4 years ago
Sophie is an excellent agent

When we decided to sell our house, we we were lucky to have Sophie as our agent. As one of the best known agents in the inner east suburbs, Sophie has abundant knowledge of the local property market. During the whole promotion campaign, Sophie and her team demonstrated high level of professionalism. Her help in pricing strategy was impressive in a tough environment during the pandemic period. She is also very resourceful to identify decent buyers and facilitate deals. Thanks to their hard work, we sold the house only 2 weeks after it was on the market with an above expectation result. We highly appreciate Sophie's contribution to the deal and strongly recommend her in the area.

Sophie Su

Sophie Su

  5   (272 reviews)
over 4 years ago
Great Agent and Team

We would like to thank Sophie and her hardworking team for providing us an Auction result well above our expectations. We are impressed with Sophie's strong local knowledge of the Boroondara area and her passion to help both vendors and buyers!

Sophie Su

Sophie Su

  5   (272 reviews)
almost 5 years ago
We are newly immigrating to Melbourne, start following Sophie Su for house hunting about two months.

We are newly immigrating to Melbourne, start following Sophie Su for house hunting about two months. From a buyer's point of view, Sophie has been very personable, professional, and helpful through this purchase. She educated us on the local real estate knowledge. We had a Zoom Auction during this lockdown, she listened to our expectations and was ready to help and answer all the questions that came up down the track. We really appreciated her help! Highly recommended!

Sophie Su

Sophie Su

  5   (272 reviews)
almost 5 years ago
excellent experience, highly recommended!

My friends recommended Sophie to me and we all have the same experience. Each time been an absolute pleasure to deal with her. After making the difficult decision to sell our family home and then going into 2 weeks lockdown, Sophie managed to keep us all calm and reassured every step of the way. In a difficult COVID market, Sophie was proactive and on top of everything the whole way through. Highly recommend Sophie as an outstanding real estate agent who always goes above and beyond.

Sophie Su

Sophie Su

  5   (272 reviews)
almost 5 years ago
great experience

Sophie provided an absolutely first class service. Thank you so much for helping us to find our dream home! It has been a great pleasure dealing with Sophie. She would always go the extra mile to help us with our search for the right property, from understanding what our needs are to sharing her insights of the neighbourhood. I would definitely recommend Sophie Su to any prospecting buyers or sellers

Sophie Su

Sophie Su

  5   (272 reviews)
almost 5 years ago
Recommend Sophie to everyone

Sophie is a kind and smart agent. She always knows what are the best for clients. She is definitely not the kind of agent that only do inspections and auctions, also she uses her intelligence to sell properties. Recommend to everyone.

Sophie Su

Sophie Su

  5   (272 reviews)
almost 5 years ago
Exceptional sold price

The experience of selling our home was special due to the 2 weeks lock-down. Sophie was always accommodating and understanding and able to guide us in the right direction. We only had a two weeks campaign but on the Auction day we had 7 bidder, Sophie made the sale of our house stress free and achieving a top dollar for the sale. Sophie and her team are the total package; helpful and professional at every step of the way. We would highly recommend Sophie without reservation.

Sophie Su

Sophie Su

  5   (272 reviews)
almost 5 years ago
Professional, focus, strong negotiator

Sophie is a very professional real estate agent! She’s a very hard worker, an excellent negotiator, and a strong goal achiever. We are very happy to have Sophie and her team selling our house in Balwyn. She updated with us for every house opening result and potential buyers. She has a very clear mind of how to sell the house at the best price! Her sharp mind and hard working impressed us a lot! We wish her and her team every success in the real estate industry!

Sophie Su

Sophie Su

  5   (272 reviews)
almost 5 years ago
TERRIBLE & UNPROFESSIONAL

I am truly disappointed by lack of timely communications and professionalism from Sam and his team. Sam started ignoring emails and messages as soon as the contract of sale was signed. Further, after agreeing with his assistant (Xavier) that a number of defects raised in early April would be addressed prior to settlement due at the end of June, Sam decides to call me 24hrs before settlement to advise that none of them would be addressed and that I would have to attend to them myself. This is after his assistant assured me that things were being taken care of. I just don't appreciate being lied to and misled by unscrupulous agents. Wouldn't have minded it at all if they were upfront and honest about it right from the start instead of misleading me for 2 months. Didn't expect this level of recklessness from an agent with an agency like Kay & Burton Hawthorn.

Sam Wilkinson

Sam Wilkinson

  3   (2 reviews)
almost 5 years ago
Highly Recommend Agent

Highly recommend Sophie Su for helping us purchasing the property! I would highly suggest to purchase properties from Sophie because she will provide great service with efficiency.

Sophie Su

Sophie Su

  5   (272 reviews)
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