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Our reviews

  5  
280 reviewsacross 20 different locations, showing 12.
Our qualities as told by our client reviews: dedicated, hard-working, responsive, reliable, honest, clear communication, local expert.
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Seller review
MR RONG YOU, A DEDICATED REAL ESTATE PROFESSIONAL WITH PATIENCE AND SKILLS
about 2 years ago
MR RONG YOU, A DEDICATED REAL ESTATE PROFESSIONAL WITH PATIENCE AND SKILLS

I am so glad to have engaged Mr Rong You as my agent for selling my rental property. Mr You, with his great patience to both existing tenants and every single potential buyer, had maintained an effective balance between the convenience and satisfaction of both parties during the whole marketing period. That's how I could pick the best offer appeared on the market with confidence and comfort from secured high rental income all the way through. Rong also illustrated his negotiation expertise from dealing with multiple potential buyers from different cultural backgrounds and trying to meet varied needs and expectations from different buyers to achieve the best selling result. I would be happy to get help from Rong again if I have any real estate needs in future. I also encourage other vendors to do so!

Rong You

Rong You

  4.9   (35 reviews)
Seller review
First Class Service, Exceptional Person
about 2 years ago
First Class Service, Exceptional Person

Rong is an exceptional person, who provides first-class service and I would recommend him to anyone who is looking for the perfect partner to manage, rent out or sell property. I met Rong several years ago asking if he could evaluate our Burwood apartment and give us estimates on the rent we can get for it and the overall sell value. We needed this for the mortgage application. He was happy to help and was quick to action it. Knowing how great service he gives, I went back to him when we wanted to rent out the apartment a couple of years ago. Again, he was happy to help. We decided to sell the apartment at the end of last year and he and his team made the process easy. We had a lot of difficult situations in the process but he guided us through it all and we sold it above the price we wanted. We couldn't ask for a better person to assist us on what could be a very stressful moment. He made everything easy.

Rong You

Rong You

  4.9   (35 reviews)
Buyer review
Knowledgeable, professional, and friendly service.
about 2 years ago
Knowledgeable, professional, and friendly service.

Joe was the selling agent on my first home purchase. From a buyer's perspective, Joe was very friendly and approachable when I attended inspections, he was knowledgeable of the property and available to answer any questions I had regarding the property or the auction process. Post-purchase, Joe's professionalism and approachability has continued. I would highly recommend Joe’s services.

Joe Murania

Joe Murania

  5   (245 reviews)
Seller review
Simply the Best Agent!
about 2 years ago
Simply the Best Agent!

Rong is an exceptional agent that I highly trust. I had extremely positive experiences with Rong as my agent to buy and sell properties over a course of a few years with better-than-expected outcomes. I would highly recommend Rong to anyone!

Rong You

Rong You

  4.9   (35 reviews)
Buyer review
Communicative, professional & personable
about 2 years ago
Communicative, professional & personable

Joe made the experience of buying a rare pleasure. Buying one's first home can be very stressful, so I appreciated that Joe was always easy to contact, available to talk on the phone, and communicated transparently, honestly and directly. This allowed him to meet both the vendor's and ours (the buyers') needs, and we got through the process quickly and without any dramas.

Joe Murania

Joe Murania

  5   (245 reviews)
Buyer review
fantastic, professional agent, absolutely above-and-beyond
about 2 years ago
fantastic, professional agent, absolutely above-and-beyond

Joe is a fantastic agent. He is professional, organised, and always truly goes above and beyond to help his clients out. He looks out for his clients, and always strives to achieve the best possible outcome for all. He is a great communicator and has stellar expertise in his field. Would not hesitate in recommending Joe

Joe Murania

Joe Murania

  5   (245 reviews)
Seller review
Exceptional
about 2 years ago
Exceptional

Joe Murania of LJ Hooker has been successfully assisted me to purchase as well as selling of properties. I am very happy with his understanding of my needs, and I am also very impressed with his patience and informative advices. His friendly and approachable manners made him an exceptional professional for LJ Hooker. I highly recommend Joe to anyone who needs to buy or sell property.

Joe Murania

Joe Murania

  5   (245 reviews)
Seller review
JUST WHAT THE DOCTOR ORDERED
about 2 years ago
JUST WHAT THE DOCTOR ORDERED

Experience, knowledge and market insight earned through long commitment are invaluable traits. Joe is the consummate professional. Many , many thanks.

Joe Murania

Joe Murania

  5   (245 reviews)
Seller review
An unsurpassed property sales experience
about 2 years ago
An unsurpassed property sales experience

Joe is a highly professional agent and leader who at the helm of LJ Hooker Burwood was able to achieve an excellent result with his team for our parents property. Above all Joes communication skills are excellent and his knowledge and experience of the property sales process is invaluable particularly when it comes to dealing with prospective buyers in the local Burwood market. From the time of the original discussion when it was decided the property was to be put on the market Joes suggestions were taken on board and proved to be spot on thru to the online marketing campaign and weekly open houses culminating on auction day with the successful sale we were always kept informed of prospective buyer feedback and the market status and Joe was able to answer any questions that came up during the whole sales process and take away any anxiety that may have been present. Joe and his team at LJ Hooker Burwood is highly recommended to deliver an excellent sales result and will provide an unsurpassed experience in navigating the way thru your property sales experience.

Joe Murania

Joe Murania

  5   (245 reviews)
Seller review
Wonderful experience !
about 2 years ago
Wonderful experience !

Joe is a very professional hardworking dedicated person. The selling of our parents home was super easy as he was able to accomodate all the resources to help with the process. His constant communication and thorough feedback was exceptional. Joe has been a pleasure to work with he has delivered a fantastic result and this shows in his 30 years experience in the market. I highly recommend Joe and his team at LJ hooker . If you are looking to sell your home Joe and his team can deliver a fantastic result for you .

Joe Murania

Joe Murania

  5   (245 reviews)
Seller review
Private Sale, speedy and without issues
over 2 years ago
Private Sale, speedy and without issues

I approached Joe Murania requesting a private sale and 'no open house'. Within a few weeks, contracts were exchanged. Throughout this period Joe was professional, courteous and even politely put up with my hearing issues. Joe's professionalism, his long experience in this area and all his advice were valuable; he sorted everything out for me with a minimum of fuss and always kept me informed. Thank you very much Joe!

Joe Murania

Joe Murania

  5   (245 reviews)
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