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Our reviews

  4.9  
563 reviewsacross 17 different locations, showing 12.
about 4 years ago
It was an excellent customer service!

This is my first time buying a property through a private sale hence no doubt I have lots of questions and numerous follow up questions/requests. Ricky was professional and patience and always responds in timely manner. Overall, it was an excellent customer service.

Ricky Li

Ricky Li

  4.9   (52 reviews)
about 4 years ago
Serena is a good negotiator.

Serena is a good communicator and negotiator. Sold the property within a relatively short time.

Serena Su

Serena Su

  5   (168 reviews)
about 4 years ago
Ricky is very fair and gives good advice

I only bought the property because I was able to trust him. He was not trying to oversell but gave a balanced opinion. Will engage his services anytime in future.

Ricky Li

Ricky Li

  4.9   (52 reviews)
about 4 years ago
Serena is an excellent communicator

Serena was a pressure to work with. She is an excellent communicator, very knowledgeable and fantastic at helping us through the process. No question or request was too difficult and she would always follow though on what she said. I look forward to purchasing our next investment property through Serena. Thank you.

Serena Su

Serena Su

  5   (168 reviews)
about 4 years ago
We highly recommend Lynn and the team at Lucas

Lynn was very professional and efficient right from the start of our process. Her knowledge and advise she offered us made the whole process of selling our property very smooth. She is dynamic in her approach and made us feel very comfortable and confident that we will have a successful result. She kept us updated through the whole process.

Lynn Lum

Lynn Lum

  5   (142 reviews)
about 4 years ago
Very professional!

Cary sold us our new apartment recently and sold our old apartment, which we purchased through him 5 years earlier years for us very Quickly. He was very helpful at every stage and made it a great experience

Cary Thornton

Cary Thornton

  4.9   (91 reviews)
about 4 years ago
Recommended!

Helpful at every stage, knowledgeable and able to put a deal together.

Ricky Li

Ricky Li

  4.9   (52 reviews)
over 4 years ago
Serena is professional and passionate.

I am an overseas resident and have no idea how to sell the apartment in Melbourne. I was panicking. But Serena was very patient and she explained the procedures clearly to me and addressed any doubts I had. She guided me in every step and advised me what I should do and what actions to consider. She is professional. I can see that she is very passionate and she put in great effort and went the extra mile to market and sell my apartment. SHe is very good.

Serena Su

Serena Su

  5   (168 reviews)
over 4 years ago
Serena went beyond her job to follow up with the sales process.

We are owners located in Sydney, selling units in Dockland. Despite the distance, Serena always provided us with timely feedback and suitable marketing suggestions. She went beyond her job to follow up with the sales process, helped us in every way she can think of. Serena is very professional, understand the local market well, being proactive in the marketing campaign, took stress away from us.

Serena Su

Serena Su

  5   (168 reviews)
over 4 years ago
Very professional, experienced and helpful!

Thomas was thorough and professional and great to work with. He is quick to respond to calls and emails and is very professional and knowledgeable about the Docklands market. Highly recommended!!

Thomas Tregonning

Thomas Tregonning

  4.9   (138 reviews)
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