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Our reviews

  4.9  
563 reviewsacross 17 different locations, showing 12.
almost 5 years ago
Strongly recommend, Lynn

honestly, trustable, hardworking, strongly recommend

Lynn Lum

Lynn Lum

  5   (142 reviews)
almost 5 years ago
Serena was very professional

Couldn't be more helpful through the whole experience, given this was the biggest purchase we have ever made we felt quite at ease... Fantastic :)

Serena Su

Serena Su

  5   (168 reviews)
almost 5 years ago
Lynn was enthusiastic and extremely professional during the whole process

We were a bit nervous about selling the property during such an uncertain time post Covid-19 but Lynn provided a pragmatic and refreshing opinion regarding all the options we had available which left us reassured we were in good hands. The process was seamless and we sold our apartment within our preferred timeframe and price.

Lynn Lum

Lynn Lum

  5   (142 reviews)
about 5 years ago
You will not regret if you choose them

Vicky and Serena are the most active and the best agents for selling properties at Harbour One building. They understand the market very well and they provide excellent service to their clients.

Serena Su

Serena Su

  5   (168 reviews)
about 5 years ago
Lynn is absolutely fantastic!

Highly recommended for anyone seriously looking at buying or selling in Docklands! When Lynn approached us we were a bit unsure of selling our home due to market conditions due to Covid. But she was quick to gain our trust through sheer hard work and professionalism. She always has your best interests at heart (whether you are a vendor or buyer). Genuine agents like her are hard to find, and she is certainly a breath of fresh air! Love your work!!

Lynn Lum

Lynn Lum

  5   (142 reviews)
about 5 years ago
Serena is very professional and knowledgeable

Serena is very professional and knowledgeable with what she dose, with very friendly service, and speedy follow up. I am really appreciated for what she did for us in order to selling the property, will highly recommended. Thank you.

Serena Su

Serena Su

  5   (168 reviews)
about 5 years ago
Serena was outstanding

Serena's assistance while purchasing our property was outstanding. Her market knowledge and professionalism during the whole process was very much appreciated. The friendly team at Lucas ( Tom, Cherie, Vicky and Serena ) were a pleasure to deal with and made buying a property a great experience. We could not recommend them highly enough

Serena Su

Serena Su

  5   (168 reviews)
about 5 years ago
Lynn has been on the front foot with ideas and strategies

Lynn was initially chosen to represent us for the sale of our property because we had such good communications with her whilst we had been casually inspecting other properties in the past. Even though we were not key buyers Lynn's attention to detail, ongoing follow up and pleasant nature were all key attributes when it came time to sell. We haven't been disappointed, from start to finish Lynn has been on the front foot with ideas and strategies that have supported the sale process immensely.

Lynn Lum

Lynn Lum

  5   (142 reviews)
about 5 years ago
Thomas has a high standard of professionalism

Thomas was great in keeping us informed via calling, sms and email on a regular basis whilst our property was on the market. His professionalism was of a high standard, and we would highly recommend him and the Lucas team to our family and friends.

Thomas Tregonning

Thomas Tregonning

  4.9   (138 reviews)
about 5 years ago
So easy to work with

Cary was so easy to work with and I had to trust him to do everything even above and beyond to get the property to market since I couldn’t travel to Melbourne myself to do simple things like get in cleaners, collect keys etc etc. Great guy with terrific Docklands knowledge.

Cary Thornton

Cary Thornton

  4.9   (91 reviews)
about 5 years ago
Thomas was very professional and courteous

Thomas was very professional and courteous from the initial open for inspection and throughout the purchase process. Thomas demonstrated his deep knowledge of the property, building and suburb which really helped me with my decision making. Thomas answered all my questions politely, responded to all my emails and calls promptly, and kept me informed of next steps. Thomas went out of his way to make sure I felt in control and looked after as buyer. I highly recommend Thomas.

Thomas Tregonning

Thomas Tregonning

  4.9   (138 reviews)
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