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  4.9  
563 reviewsacross 17 different locations, showing 12.
over 3 years ago
Serena is a professional and reliable agent who is always supportive.

She has shown excellent customer service during the entire selling process, and she also gave me valuable suggestions regarding the final price. The property cannot be sold without her professional knowledge and negotiation skills. As a buyer, I will definitely refer her to everyone I know when they need to sell their properties. 100 starts will not be enough for her proficiency as a sales executive.

Serena Su

Serena Su

  5   (168 reviews)
over 3 years ago
Thanks for going above and beyond!

We had the privilege of working with Cary (and Kong), as the perfect duo working on the sale of our property. They were professional in all of our dealings with an added blend of humour. Thanks for going above and beyond to ensure that the property was well represented and achieving a win-win outcome.

Cary Thornton

Cary Thornton

  4.9   (91 reviews)
over 3 years ago
Serena is a fantastic agent and a highly skilled negotiator!

As a licensed real estate agent myself I am very selective about which agent I choose to sell my properties. This is the second time I’ve used Serena and am extremely happy with the result achieved both times. I cannot recommend her highly enough.

Serena Su

Serena Su

  5   (168 reviews)
over 3 years ago
Cary was easy to deal with

Cary knew the market well and got the job done.

Cary Thornton

Cary Thornton

  4.9   (91 reviews)
over 3 years ago
Highly recommend Cary

As a long term landlord, tenant and recent vendor with Lucas Realestate I in-trusted the sale of my investment property with Cary , from day one he showed a great knowledge of the market and current economic climate. He was very professional in his manner and response to any concerns or questions I put to him. The end result was fantastic and very rewarding. Cary managed to achieve the price that he quoted and we agreed upon. Thanks for your excellent job done right

Cary Thornton

Cary Thornton

  4.9   (91 reviews)
over 3 years ago
Cary was easy to deal with

Cary knew the market well, was knowledgeable and got the job done.

Cary Thornton

Cary Thornton

  4.9   (91 reviews)
over 3 years ago
Smooth process from start to finish

Very helpful, efficient and assisted everywhere possible to ensure a smooth process from start to finish

Thomas Tregonning

Thomas Tregonning

  4.9   (138 reviews)
over 3 years ago
Highly recommend to anyone who is considering selling or buying a property in Docklands

This is my second time having both Lynn and Serena from Lucas Real Estate sell my apartment. I am always impressed with their professionalism, expertise and customer focused approach. Thank you for going above and beyond along the way Lynn. I really appreciate it. :) To me they are the gold team and I highly recommend them to anyone who is considering selling or buying a property in Docklands.

Lynn Lum

Lynn Lum

  5   (142 reviews)
over 3 years ago
Highly recommend to anyone who is considering selling or buying a property in Docklands

This is my second time having both Lynn and Serena from Lucas Real Estate sell my apartment. I am always impressed with their professionalism, expertise and customer focused approach. Thank you for going above and beyond along the way Serena I really appreciate it. :) To me they are the gold team and I highly recommend them to anyone who is considering selling or buying a property in Docklands.

Serena Su

Serena Su

  5   (168 reviews)
over 3 years ago
Cary was great from the moment we met him

Gave me clarity on the market, how my apartment sits in the market and throughout the process answered every question I had and not long after we sold. I highly recommend Cary!

Cary Thornton

Cary Thornton

  4.9   (91 reviews)
over 3 years ago
She is extremely personable and built a strong connection

We initially chose to sell with Lynn for two reasons. Firstly, she is extremely personable and built a strong connection with us. Secondly, she was upfront about the process, costs and the timeframes she expected for a potential sale. After making the commitment to sell with Lynn, she was in regular contact with us, established a fantastic relationship with our tenant and built the same connection with our potential buyers as she had with us which resulted in a sale above what we expected.

Lynn Lum

Lynn Lum

  5   (142 reviews)
almost 4 years ago
Serena is very professional and dedicated in her approach

Serena Su was enlisted to sell my apartment. She has excellent market knowledge, is super responsive to calls, was very patient dealing with my concerns and excellent at providing prompt, honest feedback post the open for inspections. She has a very warm & friendly nature and is very easy to deal with. She helped me obtained an excellent result in a very short time and I have no hesitation in recommending her and the Lucas Team.

Serena Su

Serena Su

  5   (168 reviews)
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