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Our reviews

  5  
566 reviewsacross 20 different locations, showing 12.
Our qualities as told by our client reviews: well-prepared, honest, responsive, reliable, supportive, clear communication, local expert.
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Seller review
5-Star Service and Attention
about 2 years ago
5-Star Service and Attention

After owning our home for over 60 years in St Ives, our family were privileged to work with Jessica Liu and Craig Marshall on the sale of this much-loved family home. They are a talented duo who work very well together. Jessica helped us prepare our home for sale, including arranging empathetic and appropriate furniture staging, rubbish removal, pool certification and much more. Jessica and Craig attended every opening and diligently followed up every lead. They kept me abreast of all activity and comprehensively outlined all possibilities with every decision we made along the way. Our home was sold in a very good timeframe and the team at The Marshall Group are helping me now with all post-sale activities in preparation for settlement. I could not be happier with the service provided and the outcome achieved.

Jessica Liu

Jessica Liu

  5   (315 reviews)
Seller review
professional and efficient
about 2 years ago
professional and efficient

Jessica is very active, professional and efficient. She gave me a lot of professional advice. She sold my apartment within two weeks with reasonable price.

Jessica Liu

Jessica Liu

  5   (315 reviews)
Seller review
Fabulous service
about 2 years ago
Fabulous service

Without a doubt Jessica and the Marshall Group are the go to real estate agency. Jessica’s tenacity, honesty, negotiating capability and the considered strategy delivered the result we needed. They’re always available, responsive and truly care about you. I have absolutely no hesitation in recommending Jessica and the Marshall Group and I thank them.

Jessica Liu

Jessica Liu

  5   (315 reviews)
Seller review
Great quick sale
over 2 years ago
Great quick sale

What a wonderful quick result for our sale - a record amount for the estate for a 2 bedroom unit and a sale within 7 days! We couldn’t be happier. Great communication and knowledge of the market.

Kate Wexler

Kate Wexler

  4.9   (266 reviews)
Buyer review
Good outcome
over 2 years ago
Good outcome

Approachable, reliable and available. Friendly and professional.

Kate Wexler

Kate Wexler

  4.9   (266 reviews)
Buyer review
Very knowledgeable & helpful!
over 2 years ago
Very knowledgeable & helpful!

I recently purchased a property for one of my clients through Jessica & Ryan. Right from the start, their commitment to going above and beyond was evident. They were always available to answer questions: from the initial enquiry, all the way through to post-settlement. Their responsiveness and timely communication was outstanding, ensuring a positive experience for everyone involved!

Jessica Liu

Jessica Liu

  5   (315 reviews)
Buyer review
Heads and shoulders above the others
over 2 years ago
Heads and shoulders above the others

I bought an apartment through Jessica and her team and the service was exceptional. So many agents at the inspections I attended didn't seem interested in what I was looking for and didn't follow up. Jessica and her team were helpful without being pushy. Even after the sale Jessica and her team have continued to answer my questions and assist me. If I was selling a property in the area I'd definitely go through Jessica.

Jessica Liu

Jessica Liu

  5   (315 reviews)
Seller review
Five Star service
over 2 years ago
Five Star service

Jessica and Ryan did a great job getting the unit ready to sell and keeping my tenant happy during the process. They worked hard to quickly find a buyer at a realistic price and a seamless process. I would highly recomend them to anyone thinking of selling in the local area. Definately five star service I received from them.

Jessica Liu

Jessica Liu

  5   (315 reviews)
Seller review
Best agent in Upper North Shore
over 2 years ago
Best agent in Upper North Shore

We had chosen Jessica as our selling agent because we know she is the best. We had met her previously through numerous house hunting inspections and her approachable personality and understanding of the market have made a strong impression to us. The moment we knew we need to sell our place, we knew she’s the agent we would use. She made sure the whole process stress free. She knows how to read the market and not afraid to change up the strategy to make sure the best result is achieved for her client. She is a star performer in her field. I highly recommend her and her team to anyone interested in selling their properties

Jessica Liu

Jessica Liu

  5   (315 reviews)
Seller review
Wonderful team
over 2 years ago
Wonderful team

Team Craig and Jessica were wonderful to work with. They were prompt, professional and provided regular feedback on interested parties when selling our home. We would have no hesitation in recommending him to others if they were looking to sell their home in the future.

Jessica Liu

Jessica Liu

  5   (315 reviews)
Seller review
Top Agent!
over 2 years ago
Top Agent!

We engaged MCY (Marshall-Liu Team) to sell our family home of 29yrs. Jessica, Craig & Ryan all worked cohesively to get a top result that we were very happy with. They are extremely efficient and have a wealth of knowledge in the local market. Jessica is very responsive and kept us informed throughout the campaign. She is a good negotiator and always have our best interest at heart. Highly recommended!

Jessica Liu

Jessica Liu

  5   (315 reviews)
Seller review
Efficient. Effective. Enthusiastic.
over 2 years ago
Efficient. Effective. Enthusiastic.

Jessica and Craig are great to have at side through the hole process. From valuation to listing to styling, the open houses, feedback along the way and then at auction. Not just practical advice but honest and friendly help. Even helped my move some furniture from the house and into the garage. Great follow up of all the interested potential buyers and a successful auction. What more could you ask. Thanks for a successful and stress free campaign.

Jessica Liu

Jessica Liu

  5   (315 reviews)
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